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“Beautiful property / first class service!”

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BEST WESTERN PLUS Barclay Hotel
Ranked #1 of 9 Hotels in Port Alberni
Certificate of Excellence
Comox
1 review
“Beautiful property / first class service!”
5 of 5 bubbles Reviewed April 24, 2014

My family of 3 stayed at this delightful property in mid January. We had heard it was THE place to stay in Port Alberni. We weren't disappointed. The Hotel has been updated with the latest colours and decor. From carpeting, trims, furnishings in the room everything has the feel of new and classy.
We had a drink in the Sports Bar- Pastimes - outfitted with a beautiful big screen TV surrounded by multiple
Smaller screens. The service was impeccable.
We ate dinner and breakfast in STAMPS- delicious , reasonably priced with generous portions.
The room we stayed in was clean , bright and furnished with it looked like all new case goods. Finally the check in was seamless and effortless.
Finally , I have to say for the price of a room here . I highly doubt any Hotels in this area can compete with everything this all encompassing property has to offer. We will return.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robwen777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review, May 6, 2014
Dear Robwen777,

Thank you for taking the time to complete this TripAdvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We appreciate the kind words regarding our property and service. We have posted your comments for all of our team members to read. It gives everyone an extra boost to know their efforts made a difference in your experience with us.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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368 reviews from our community

Traveler rating
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    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Vancouver, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed April 9, 2014

This was copied off Best Western's own site...
MAKING THE MOST OF YOUR STAY AT A BEST WESTERN PLUS
Our Standard Services & Amenities
What to expect when you stay at BEST WESTERN PLUS*
Upgraded bath amenities—in case you forget anything, we have you covered
Breakfast available to help you get the right start on your day...

Did you see the asterisk? "PLUS" doesn't mean anything until you check with each hotel. "PLUS" didn't mean anything "extra" for our stay this time...breakfast wasn't included. MAKE SURE YOU CHECK

MOST disappointed...won't happen again

Room Tip: It's a lovely new hotel.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigJ65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review, April 11, 2014
Dear bigJ65,

Thank you for taking the time to complete this TripAdvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We are sorry about the situation that occurred and obviously affected the enjoyment of your stay with us at the BEST WESTERN PLUS Barclay Hotel. We have a full service restaurant that offers a wide variety of menu options for breakfast, but we do not offer a complimentary continental breakfast. We can see where the BEST WESTERN advertising might lead one to believe that all the hotels include a complimentary breakfast. As a PLUS we are held to a higher standard of beds, linens, and room amenities to offer the guest a more comfortable stay. I see that apart form this one issue you did enjoy and appreciate the hotel.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sooke, British Columbia, Canada
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 4, 2014

Stayed here for a week with a number of colleagues recently while involved in a work project in Port Alberni. Rooms were clean, quiet and in good condition. We had hit and miss experiences at the pub and restaurant in terms of food quality. Location was very convenient for us. Check in was handled remarkably well given that we had some complicated requests. The absolute highlight was the staff. Every person we dealt with was accommodating and very friendly. One member of our group left an expensive electronic item at the front desk when checking in and it was safely set aside for him when he realized it and returned looking for it. Another member left behind a phone charger on check out and contacted the hotel looking for it. The manager responded promptly that it had been found and made arrangements for it to be returned. All in all a great experience and would definitely recommend this location for anyone needing a quality hotel in Port.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M0mmaBear75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review, March 6, 2014
Dear M0mmaBear75,

Thank you for taking the time to complete this TripAdvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We are happy to hear you enjoyed your stay with the BEST WESTERN PLUS Barclay Hotel. Our hotel is very proud of the magnificent team of caring and friendly people we have working with us and we believe that people make the difference between a stay in a hotel and a memorable event in a hotel.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cochrane, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 5, 2014

Always is predicable that you receive good service and clean/nice accommodations. It is conveniently located in town and not far from the beach/lake/river/mountains... We always have a nice stay here highly recommend based on price and quality.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review, February 6, 2014
Dear Barry P,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We are happy to hear that you enjoyed your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. We pride ourselves on our cleanliness and friendly service to our guests and it is always nice to receive comments that reflect our commitment. We have a very central location in the Alberni Valley that allows access to the many attractions that are available in the area with a very short commute.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
213 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed February 2, 2014 via mobile

The room was nice; the amenities ample. No negatives except parking is a little difficult if you are pulling a trailer. The room was clean and a decent size. The area is very busy during rush hours, so I just stayed in during peak traffic hours.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tombassinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review, February 6, 2014
Dear Tombassinger,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We are happy to hear you enjoyed your stay with us, we get many comments regarding our central Port Alberni location which is close to the shopping areas, Multiplex sports centre, Alberni Valley Museum, and many attractions in the area. We hope you had the opportunity to enjoy some of the beauty of the Alberni Valley during your stay.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saanichton
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 25, 2014 via mobile

Stayed here for a hockey tournament. Excellent location for going to the rink just up the road. Nice pub with attached liquor store. Room was nice and roomy (had a king). Check in was quick, employees were nice and tolerable. No complaints about the boys running around or parents gathering in the rooms in the evening. Overall nice hotel.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikole24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review, February 6, 2014
Dear Nikole24,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

It was wonderful to have the teams stay at the hotel during the tournament, they were very respectful and courteous to our other guests which made for a wonderful weekend for everyone. We hope your team did well at the tournament and enjoyed the competition.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BC
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 28, 2013

This hotel is extremely well run. The only slight negative was that our room was quite small, but that's just not a huge issue. The staff was excellent, room was very clean and well appointed, shower was great. Perfect stop on our way to Long Beach.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank oldmcdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, Owner at BEST WESTERN PLUS Barclay Hotel, responded to this review, January 11, 2014
Dear oldmcdonald,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We are happy to hear you enjoyed your stay with us, we have many improvements planned for this year at our property, including a newly designed front entrance. Many travelers to the west coast of Vancouver Island use our hotel as a stopover, and many spend an extra day to take in the beauty of the Alberni Valley. We hope you enjoyed your visit to Long Beach.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Barclay Hotel

Property: BEST WESTERN PLUS Barclay Hotel
Address: 4277 Stamp Ave, Port Alberni, British Columbia V9Y 7X8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Port Alberni
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Port Alberni
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Barclay Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
The Best Western Barclay an exceptional Port Alberni hotel on Vancouver Island, BC. Come be our guest in Port Alberni and enjoy a leisurely stay in warm, comfortable accommodations with tasteful décor. We are located 50 miles (80km) northwest of Nanaimo and is the midway point on Highway 4 to Vancouver Island’s West Coast. Situated in a valley surrounded by mountains and water, Port Alberni's beauty is breathtaking. ... more   less 
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Also Known As:
Best Western Port Alberni
Port Alberni Best Western

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