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Best Western Plus Barclay Hotel
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Reviews (494)
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All reviewssports bargreat hotelliquor store attachedoutdoor poolqueen suiteplace to staylots of parkingfitness roomhotel is cleanfront desk staffin townfitness centeron site restaurantbusiness tripthe pubpleasant staycoffee maker
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411 - 416 of 494 reviews
Reviewed September 21, 2012

We were in town for hockey tryouts (made the team yay!) so this meant that we weren't sure of our checkout date. No worries they said, we'll book you in for a few days and if you need to leave sooner or stay longer we will make it work, and they did. The room was a standard two queen set up, the AC could have been a bit cooler but still kept the room comfortable. We didn't eat at the hotel as the local hockey parents/billets treated us to meals so I can't comment on that. We also didn't use the pool so can't comment on that. The room was clean, staff friendly and accommodating, parking plentiful. Lots of hot water and towels and good timing of room cleaning. I will say the internet connection was a little iffy at times, but not too bad. Good location for day trips to outward areas, as well as for going places in town. Only a few minutes to anywhere in town. ALL hotels in Port Alberni are priced quite high in my humble opinion, but you get the trusted quality of a Best Western for your $$. This is a tourist town so supply and demand in the high season I guess... We will definitely stay here again, we had a very nice stay!

Room Tip: Even if you are over the pool or parking lot, the rooms are quiet.
  • Stayed: August 2012, traveled with family
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Thank brummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, Owner at Best Western Plus Barclay Hotel, responded to this reviewResponded September 26, 2012

Dear Brummer,
Thank you for taking the time to fill out this TripAdvisor review. I am happy to hear that the hockey team tryouts were a success, and I look forward to watching the team play this year. I was also happy that you enjoyed staying with us and found our location favourable. We have recently upgraded our High Speed Internet Access and are sure during your next visit you will notice a much faster and more stable signal.
Best Regards,
Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2012

Old hotel with strange features. Rooms are old fashioned with big old fuzzy tv's and the hallways smell. It is in an industrial area surrounded by factories and we found out after at the museum it is in a tsunami zone. the pool is outside the bar window and the customers go to the pool to smoke which was very uncomfortable for children. we tried to complain but there was little interest so we checked out and went to a non chain owned hotel for the rest of our stay.

  • Stayed: July 2012, traveled with friends
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1  Thank Ceklline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, General Manager at Best Western Plus Barclay Hotel, responded to this reviewResponded September 22, 2012

Thank you for your response to TripAdvisor. We value both the good and the bad comments by our guests and discuss how we can improve their experiences at our property.
Please accept my sincere apology, guest satisfaction is the goal at the Best Western Plus Barclay Hotel and we will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. We are half way through our new 37” Flat Screen TV project and are currently waiting for the remainder of our order. We also have several other projects in the planning stages.
I hope the museum added that most of the lower areas of Port Alberni and the West Coast of Vancouver Island are in a Tsunami zone. The last Tsunami hit our area in 1964 and created a lot of destruction.
I hope that you enjoyed the rest of your time in our area and Vancouver Island experiencing some of its history and beautiful scenery. There are many small communities that were once solely dependent on industry transforming themselves into fascinating areas.
Best Regards,
Peter G. Mugleston
Owner/General Manager
Best Western Plus Barclay Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2012

Spent 2 nights here and was very satisfied. The front desk staff was very good and competent. The room was very clean and was pretty nice. The hi-speed internet here is vey good and fast. Ate dinner at the restaurant was was OK if you don't want to leave the hotel. You could probably do better some place else. Would deffinately stay here again.

  • Stayed: September 2012, traveled with friends
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Thank uc4300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, General Manager at Best Western Plus Barclay Hotel, responded to this reviewResponded September 20, 2012

Thank you for your response to TripAdvisor. We recently upgraded our H.S.I.A. to the latest standards to accommodate all devices seamlessly. I am glad that you foundit noticeably fast.
Best Regards
Peter G. Mugleston
Owner/General Manager
Best Western Plus Barclay Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2012

We checked in here early in September. The front desk lady was very helpful regarding setting us up with a room and planning our trip up toTofino?
Rooms were comfortable and clean and great for the price. Beds were comfortable and the restaurant was a great spot for breakfast.
We would easily stay here again.

  • Stayed: September 2012, traveled with family
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Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBarclayGM, General Manager at Best Western Plus Barclay Hotel, responded to this reviewResponded September 20, 2012

Thank you for your comments. I am glad that we could assist you in your activities & sightseeing in Tofino. Many of our guests use Port Alberni and our hotel as a central hub to explore not only our beautiful area but Tofino and Ucluelet. I hope you enjoyed your visit to Vancouver Island.
Peter G. Mugleston
Owner/General Manager
Best Western Plus Barclay Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012

Stayed here for 2 nights. Front desk was nice in assisting us with a last minute reservation for the Frances Barley day trip. The only odd thing we found was when asking staff for their opinions on whether to visit Tofino or Ucluelet. No one seemed able to give us a straight answer! Even when we directly asked them which was their favorite, all we got was a non answer, basically skirting the question. Weird.....but all in all, nice, clean hotel.

Room Tip: Not 504. Its right across from an exceptionally noisy ice machine.
  • Stayed: September 2012, traveled as a couple
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Thank Brittsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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