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“No Piece of quiet”
Review of Canyon Hot Springs

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Canyon Hot Springs
Reviewed August 1, 2012

Never written a review before but felt the need to warn people Triple A rated this place good, but failed to mention the Trans Canada railroad drives through the property near as we can tell every two hours all night long, and since it is going up the pass they really are on the throttles, The facility itself, is over priced, the RV spaces next to the pools are nice but, the staff play 80's rock music through the outdoor speakers what the H Not quiet at all, for the money they charge you should at least get a dip in the pool but everything is seperately priced, did not see one Canadian there so they must know where else to go.
Went on to Banff it was wonderfull.

  • Stayed: July 2012, traveled as a couple
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6  Thank paul g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 - 166 of 206 reviews

Reviewed July 31, 2012

We had not been to Canyon for more than 7 years and were very surprised by what we found when we stopped for a swim in the hot pool before heading on to the Okanagan. Driving through the campground, we noticed that there were very few campers which was very unusual for the second week of July. When we used to camp here years ago, you were hard pressed to even get a site without booking well in advance. The cost of a swim had definitely increased and you could no longer rent a lock for the lockers - you either had to buy one or go without. Just as well as the change room was not well-maintained - quite dirty so chose to take our things out on the pool deck with us. The pools were ok, though you really couldn't tell that they were sourced from hot springs. Could smell nothing but the chlorine. Aside from our family, there were only 3 other people in the pool. Strange for a hot springs. On our return trip two weeks later, there were many more people in the pool but this time the cool pool was quite cold.
Not sure if we will ever visit again. May try Crazy Creek (new hot pools that opened recently) next time we travel through this area. Disappointing that new management has let this go so far downhill.

  • Stayed: July 2012, traveled with family
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1  Thank JT115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

The other reviews really sum it up - terrible value for money.

We were in site #5 and were kept up by a hot springs user who had parked a horse trailer in an adjacent spot with a howling barking dog tied up in the back - when we complained at the office we were told "You can't go horse back riding now"?? The staff barely speak English and my Korean isn't so good.

The hot springs are and extra charge $32 for a family and are a total rip off - no heads on the showers - and my son asked me "Hey Dad how do we know these are hot springs and not just some crummy pool and hot tub?" Good question.

Stay at the KOA just down the highway - they would be hard pressed to be worse than this dump!!

Laundry $4 for a dryer cycle - really? Cheese burgers $9.50 LOL

  • Stayed: July 2012, traveled with family
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2  Thank KidsTravelNews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

We stayed a night at this site and found the area to be lush and attractive. We tented and paid a fair price for a site without a fire pit which doesn't make sense since nights are chilly. The picnic tables are flimsy and tip easily. It was noisy, but to be expected as it's tucked inbetween highway and railway. Every little thing costs, so it's pricey. HOWEVER, what bugs me is the name 'hot springs'. I found the hot spring pool to be nothing more than heated (104 degrees) water that is heavily chlorinated. I watched one of the workers put the chlorine pucks in which probably has to be, but I could not smell any sulphur and believe this is a glorified hot tub with a few minerals (listed in the office) thrown in. To me, that is the biggest rip-off. The other pool was very warm and also heavily chlorinated......do not open your eyes under water. They'll be sore for days. Although some of the people running the place are friendly, others are aloof and indifferent and all business - it doesn't give you that warm and cozy feeling. We would not camp there again. Over-priced, under-friendly and touting hot springs that are suspiciously NOT.

  • Stayed: July 2012, traveled as a couple
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1  Thank lohyash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

I had stayed at this campground many times with my family over the past 20 years. Since we last stayed here, the ownership has changed and so has the hospitality and afforability. Although the grounds are well maintained, other things have changed significantly since our last stay. Miscommunication was a huge issue. We were scolded that we 'just didn't listen' when we approached the office about the additional charge for the showers. This cost is not listed on the board in the office that details costs for campsites according to services and length of motorhome, etc. and prices for the hot springs or on any handouts we were given upon checking in. When I suggested that it would be helpful for their guests to have this charge included on their handouts, we were told that there wasn't enough room on the sheet, and that I should contact the people that publish the handout....

Shortly after returning to our campsite (it was after dark), the manager arrived at our campsite on her golf cart, to confront us accusing us of not paying for our site. We explained that we had stopped in 2 days earlier, in person, to chose 2 adjacent sites for ourselves and guests from Europe, to ensure we would be together in a nice area. Another staff person (who was also working that evening), had taken our credit card and information, and told us we were good to go, and that our friends could pay when they arrived. She did not remember us even though we spent at least 20 minutes chatting with her and picking our site from those she indicated would be available. There was no intention to avoid paying and it was very upsetting to be approached as thought we were. It has been a week since we stayed there, and it still very upsetting to think that we were treated so poorly. I feel a sense of loss now that a cherished summer vacation spot will no longer be on our list. Judging by the low number of campers in mid-July, it is pretty clear that these folks are driving away patrons with overcharging and unprofessional staff. What a shame!

  • Stayed: July 2012, traveled as a couple
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7  Thank tora53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

We stop at Canyon Hot Springs every year on our way out to the Okanagan. I love the place. Its a really pretty campground in the middle if nowhere that offers access to some amazing hiking. There's a lot of negativity here about this place which I don't really understand. Yeah it's not cheap but it's in the middle of nowhere. You have nice big, isolated sites (at least in unserviced where I stay) that are as nice as any provincial park.

If you are used to parking lot style Rv parks where you have cable and wifi and all that stuff I can see why you might not like it at Canyon. I don't disagree, they do nickel and dime you a little but I figure they have to have crazy overhead and they're trying to make a buck like anyone else.

I don't know, not perfect but it's a nice place for a stop over between point a and b and it doesn't deserve the negative reviews it seems to get, though I haven't stayed at the cabins and I can't speak to that.

  • Stayed: July 2012
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2  Thank Montos2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

We stayed two nights at the resort last week and enjoyed our stay. Yes the highway is one one side and the train track on the other side - but this is what you expect in the narrow mountain valleys. The staff were very friendly and helpful. The site was clean - a staff member was even blowing the sidewalk and roads free of the tree refuse that had blown off during a storm the prevous evening. We found the pool to be clean and the changerooms acceptable. $34 for a camping spot is likely fair considering that the season is short and it is quite competative with other nearby facilities. There is a pool discount for campers and for seniors as well as a day pass that is good until noon the next day. The showers in the changeroom are excellent, plenty of hot water - so there is no need to use the pay showers. Revestoke is only 35 km (20 minutes) away where there are several places to eat.

Room Tip: Unless you need a site with services there are unserviced sites that accomodate trailers that are ve...
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  • Stayed: July 2012, traveled as a couple
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Thank DRS48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canyon Hot Springs

Address: 1-7050 Trans Canada Hyw, Revelstoke, British Columbia V0E 2S0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Revelstoke
Amenities:
Swimming Pool
Hotel Style:
Ranked #17 of 19 Specialty Lodging in Revelstoke
Price Range: $83 - $186 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Also Known As:
Canyon Hot Springs Hotel Revelstoke

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