My wife and I stayed here for 3 nights in June 2007. We were given a room overlooking the car park as the rooms on the other (quieter ) side of the hotel were fully booked. We were woken at 7am the following morning by a tour bus right outside our window which left its engine running for 45 minutes filling our room with diesel fumes (we had left the window open).
We complained to several staff members at reception, each promising that it would not happen again. It was exactly the same for the next 2 mornings. This hotel knows that this happens, the staff will promise you anything and then it gets forgotten. I think that they are frightened of upsetting the tour busses because they provide a large slice of their business. Also, most of the other guests staying on that side of the hotel are tour bus guests so are not affected.
The rest of the hotel is OK, but my advice is that if the only availability is a room on the car park side of the hotel, WALK AWAY.
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- Also Known As:
- The Coast Hillcrest Hotel Revelstoke