We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice stay” 4 of 5 bubbles
Review of Comfort Inn & Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Comfort Inn & Suites
Ranked #3 of 8 Hotels in Salmon Arm
Certificate of Excellence
Ontario
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Nice stay”
4 of 5 bubbles Reviewed April 6, 2007

We drove in from Vancouver to attend a wedding in Salmon Arm and were pleasantly surprised at the quality offered at the Holiday Inn Express. Our hosts did not block off rooms, but we still managed to get a great rate due to my government discount (only $89 a night). Plus, my Priority Club card got us a free upgrade to a business suite, but to be honest, this was nothing special - only difference between it and a "regular" room was an extra bed and a dataport that we didn't need. Oh well, still nice to be recognized that way though.

The hotel appears to be quite new and is surprising well set-up and designed for the size of town in which it is located. I didn't expect to find this kind of property in Salmon Arm.

Contrary to what other reviewers have written, we had a hard time finding the hotel off the highway. The entrance is really just a street off the TransCanada and surprisingly non-descript, making it easy to miss. Signage is easier to spot if you are coming into Salmon Arm from the east. Once we turned around and came back into town, we saw the hotel right away, but still had trouble figuring out how to access it by car.

Parking is ample and available free of charge. Check-in was a breeze, with helpful and courteous front desk staff. The clerk asked about our stay in Salmon Arm and gladly provided us with a map of town.

The hotel is on a hill, thus giving it a wonderful view of Shuswap Lake. Our room was clean, modern and well-appointed. I loved the hotel brand conditioner they provided... a lovely spiced vanilla (in fact, everything in the room was available for sale, from the bed linens to toiletries). Bed was extremely comfortable and despite its proximity to the highway, the hotel is very quiet, ensuring a great night's sleep.

We didn't use the pool, as it was always crowded with kids. There was no reserved adults-only swim time.

The hotel has on-site dining, but if you're looking for more variety, you need to drive into Salmon Arm (nothing really within walking distance). Boston Pizza, Tim Horton's and 7-Eleven are all short drives away.

Overall, very good value for money. We would definitely stay here again.

  • Liked — The price
  • Disliked — A bit out of the way, difficult to spot off highway
  • Stayed August 2006, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank ShabbyChique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

323 reviews from our community

Traveler rating
    132
    139
    34
    10
    8
See reviews for
132
95
7
28
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
vancouver bc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed March 28, 2007

i had booked our accomodations 6 months in advance. We were travelling in from 'vancouver and I wanted to make sure we had a space to stay around the kids bedtime. The day before we travelled i called central resrvation to confirm my reservation and everything was fine. When we arrived to the hotel at 7:30 the following night we were told that our reservation had been terninated because they did not have the right credit card information. After waiting for 15 minutes they called central reservation who indeed confirmed my valid reservation. The guy at the front desk told me that there was nothing they could do for me because all of the room were full and that we wouldnt be able to find accomodations there at all. I asked to speak to the on duty manager and she did not even have the courtouesy to come out of her office. She told me over the receptions phone that they could do whatever they wanted becuase they were privately owned so it didnt matter that central reservation still confirmed my room, she siad they had every right to bump me.I was not offered an apology or given any help in finding some accomodations elsewhere, they didnt even offer. Instead, because there was a festival in town we had to drive over 200km to find lodging. We did not arrive to our new hotel until after midnight. We were forced to travel into the mountains on unfamiliar roads with a six month old and 2 year old. which was the whole point in booking 6 months in advance so i didnt have too. We wasted close to 2 hours in salmon arm while they tried central reservation and the staff talked amongst themselves. I have never been treated so inconsiderate and callous. I booked with them becuase of the name and i have stayed in holiday inn express before, albeit not this one. I will not be staying in one ever again. Since my business was not important back then it shouldnt matter that my business, my companies business, and everyone else I knows business doesnt happen in the future. I even wrote a letter of complaint with no response.
If i can save even one fellow traveller from my nightmare and a rather upsetting start to our family vacation ill be happy. Do not take your reservation and confirmation number for face value. Especially at this location. its a shame too becuase it looked like a nice new building.

  • Liked — looked like a nice building
  • Disliked — the whole experience was awful and upsetting.
  • Stayed August 2006, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank drea2814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, Oregon, USA
Level Contributor
53 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed October 8, 2006

This hotel seems new or recently remodeled and was nice and clean. We only stayed one night on our way from Banff to Vancouver. Nice that they had a computer off the lobby with free Internet. Only quibbles were that the pillows weren't comfortable (even though they're the new "Simply Smart" pillows labeled "Firm" and "Soft", they still felt like hard little lumps), and for some reason although there was a big mini-fridge in the room, there was no microwave (not that we needed either one - but it seems weird to have a fridge instead of a microwave, or a fridge without one).

  • Liked — Computer room w/free Internet
  • Disliked — Pillows
  • Tips/Secrets — Eat at the
  • Stayed September 2006, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Sashazur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed September 1, 2006

We had a one night stay at this holiday inn express; easy to find as it is just off the main highway; we had a suite which included a separate bedroom and TV room with pull out couch; the place was extremely clean and all the furniture, linens etc seemed very new. the bed was very comfortable; 4 pillows for each bed; there was a microwave and small fridge along with a coffee pot; a few plastic dishes and utensils were provided. Also had iron and ironing board.
Looked like a great pool and hot tub; a separate fitness room, although small, had new equipment.
A continental breakfast fairly standard with all the holiday inn express hotels was available in the morning and was included in the price.
Had dinner at a pub up the street from the hotel called Setters pub; the food was really good.
Overall, enjoyed the short stay at this holiday inn express.

  • Liked — everything appeared new/ cleanliness
  • Disliked — alittle noisy from the highway traffic if the window was open
  • Stayed August 2006, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank mountainview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grande Prairie
1 review
5 of 5 bubbles Reviewed August 10, 2006

My car broke down and I had to stay in Salmon Arm for the day
The staff were great. I had a wonderful sleep, the beds are great.
The breakfast was busy but still it was enjoyable. The internet made it nice to keep in touch with the family. I will stay again.
Great half way stop from Edmonton to Vancouver.

  • Liked — the beds I had a great sleep
  • Disliked — no restaurant for evening
  • Tips/Secrets — Always check to see what there is to see if you were able to stay longer
  • Stayed June 2006, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank msdean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed November 4, 2005

We stayed one night here, arrived early, but were welcomed anyway. Enjoyed the facilities of the gym and the swimming pool. Breakfast was great. Good location. Attractive rooms, immaculate.

  • Stayed August 2005
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank blackwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed October 7, 2005

Stayed one night in this hotel on our way to the Canadian Rockies. Check-in was fast and efficient, our room well maintained and clean. Free high-speed internet was offered as well. The free breakfast buffet was decent. At the end of the breakfast period an announcement was made that buffet was now closed and that guests should feel free to take their trays to their rooms - quite rude behaviour at the end of an otherwise flawless stay.

  • Stayed September 2005
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank StPaulus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Salmon Arm
0.5 mi away
Podollan Inn
Podollan Inn
#2 of 8 in Salmon Arm
4.0 of 5 bubbles 763 reviews
1.9 mi away
Best Western Salmon Arm Inn
15.5 mi away
BEST WESTERN Sicamous Inn
Show Prices
Show Prices
Show Prices
1.1 mi away
Prestige Harbourfront Resort
2.1 mi away
The Inn at the Ninth Hole Bed & Breakfast
3.7 mi away
Apple Grove Motel, Campground & RV Park
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 1090 22 St NE, Salmon Arm, British Columbia V1E 2V5, Canada (Formerly Holiday Inn)
Phone Number:
Location: Canada > British Columbia > Salmon Arm
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Salmon Arm
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Choice Hotels, Priceline, Hotels.com and Travelocity so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Salmon Arm
Holiday Inn Salmon Arm
Holiday Inn Express Salmon Arm
Salmon Arm Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing