This was hands down the worst vacation EVER!!!! The customer service was so horrendous! Words can't describe what Greg the so called manager put us through, clearly they have issues with children.....they say that they are a family orientated business but this is so not the case.
Our children played mini-golf one day and my 5 year old son lost one of his golf balls so Greg banned them from playing mini-golf.....really Greg???? They have a store on site but believe me they do not want you to spend money there, the girl that works there is constantly on her cell phone and watch out when you walk in you can see the anger in her eyes, we asked her for something and she told us to get it ourselves when she realized that it was the icecream we wanted she slammed down her phone on the counter and slapped it together. Whenever we asked Greg any questions about the kids or any other issues that came up his only response would be "do you want to get kicked out" now why would we want that. I just wanted to know what the kids were doing that was bugging him so much so I could sit down and have a talk with them, if I don't know what there doing wrong how can I deal with the problem. The washrooms were disgusting, no soap, no paper towel and haven't been cleaned in I don't know how long....ewwww! Looking for a relaxing vacation? Stay away from Pierre's and you will be fine. ZG
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