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“Coffee on the Balcony with the Osprey”

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Prestige Harbourfront Resort
Ranked #1 of 8 Hotels in Salmon Arm
Certificate of Excellence
Calgary, Canada
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Coffee on the Balcony with the Osprey”
Reviewed August 22, 2013

We needed a place to stay for one night to break up our drive home after our honeymoon and Salmon Arm was pretty close to the halfway mark of our trip. We booked a deluxe king room with balcony and lakefront view as we wanted a nice room to end our honeymoon trip with. Due to a late start on Vancouver Island we did not get to the hotel until very late but the staff were ready and waiting for us. The front desk staff were very friendly and even asked us how our trip was. We made it up to the room and were very pleasantly surprised with the room we had. It was very clean - even the corners were dust free. The bed was well made and the sheets and pillow cases were clean and free of stains. Our bathroom was huge. The shower and the soaker tub were both spotless. When we used the tub and the shower we discovered the cold water tap on the soaker tub seeped at the base and the one corner of the shower next to the bath also leaked a little but these were minor issues and did not impact our stay. The real gem of our room was the lake view with the patio. We enjoyed watching the birds and the view while enjoying our morning coffee. We left the hotel wishing we could spend another day just so we could have another morning with coffee on the balcony. All around this was a great stay and we would do it again.

Room Tip: Even though they are a bit more expensive go for a deluxe king room with a lakeside view and balcony...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank howitzer_ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Harbourfront Resort, responded to this review, November 9, 2013
I am so pleased that your stay at the resort was such a 'happy ending' to your honeymoon trip! Thank you for choosing to stay with us on a memorable time, and the start of your grand adventure together! From all of us, Congratulations! We look forward to welcoming you back for another great stay! - Sonu Murphy
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385 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 20, 2013

Fantastic hotel choice for those staying in Salmon Arm for the music festival. Service (front desk) was great, pool is quiet, and the lake view is phenomenal. No bugs or smell from the marshy lakeshore - just great bird watching. With the patio doors closed, you can sleep late without being bothered by any noise. Open the patio doors for a cool breeze and wake up to the birds.
Artists abound - loved hearing sound-checks, impromptu rehearsals, and someone working out a riff on the piano! Laid back luxury. Had a very adult feel - I saw no kids other than babes in arms.
Kind of pricey, but worth it for the atmosphere.
My one (small) issue is the pillows seemed really poor - upgrade for next year please?

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malvina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Harbourfront Resort, responded to this review, September 4, 2013
Great review and feedback! Thank you for taking the time to post your review. I will pass on your recommendation to our Purchasing department. We look forward to your next visit. – Sonu Murphy
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canada
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 16, 2013

Obviously they are working very hard on improvements. Probably the carpet would be the next thing to go. The bathroom is immaculate, as is the painting/tiling job in the room. Beds are comfy, and the fridge and microwave are a great idea. Room 203, walls are thin, so we were able to hear neighbors, but a good little rest stop on the drive from whistler to Calgary. View was nice, were able to watch the osprey, and the grounds are pleasant. Wifi is offered, elevator is slow, however front staff were friendly. It was during the roots/blues festival?, we were recommended to go to the Italian restaurant, not a person in the place, but they were fully booked? turned away 3 couples within 1 minute. We went back to wicked spoon. All in all, if they keep improving this place will be a true "resort".

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank canblueCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Harbourfront Resort, responded to this review, September 4, 2013
Thank you for choosing to stay with us during your stop over in Salmon Arm. It is rewarding to see a guest recognize the efforts we are making to improve the hotel and guest experience. We look forward to welcoming you back and “wow-ing” you on your next stay!
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Calgary, Canada
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 11, 2013

The location of this hotel is great, however it could use some attention from a decent manager.
While the view is fantastic, one can't help but notice how dirty the windows are. Some staff take their jobs seriously and provide great service while others are too 'laxed' and need to learn a little about hospitality. The rooms are mostly clean until you look a little harder into the corners etc. again, requiring just a little more attention to detail. With a small amount of effort, this place could be a gem. The rooms are a little noisy as the in room HVAC system is quite loud when running.

Room Tip: Pay the extra $25 and get a lake view.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Calgary_Foodie_YYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Harbourfront Resort, responded to this review, September 4, 2013
I am glad that you enjoyed yoru stay and appreciated our waterfront location. We greatly value your feedback and rest assured that your observations have been passed on to our management team for further review with our housekeeping department. We look forward to your next visit! – Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 7, 2013

Upon our arrival not only was the room not ready, but we were double booked with two reservation... We did not have enough towels, bedding for our family, the coffee machine was not cleaned and had to ask for a coffee package and received only one. Getting to our room was an experience in itself, as there was only one elevator available and was being used constantly by the hotel staff. It took 10 minutes to get to our room that was located on the fourth floor. The pool was freezing and the skim line in the hot tub was yellow. This should NOT be considered a resort.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Edmontonian_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Harbourfront Resort, responded to this review, September 4, 2013
Thank you for sharing your experience. I apologize that your stay did not meet with our high standards of service and that you did not enjoy your stay. Please rest assured that your comments and feedback have been passed on to our Management team in Salmon Arm to be thoroughly reviewed. I hope we have the opportunity to welcome you back to the city of Salmon Arm on your next visit. – Sonu Murphy
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Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 1, 2013 via mobile

Stayed for a night on the way to Vancouver, paid for an upgrade to a lake view room with a balcony. A must in my opinion. 150 yards from the balcony a nest with mum and dad osprey and two chicks. Sat there with a gin and tonic watching them for ages. Very comfy room, good bar and compact indoor/outdoor pool. Next time we will stay for longer

Stayed July 2013, traveled as a couple
Helpful?
Thank Kevanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Harbourfront Resort, responded to this review, August 7, 2013
It can be a long haul driving through the mountains and we always hope to provide our guests with a comfortable place to rest up. I am glad that you had restful and enjoyable stay on your way to Vancouver. Thank you for choosing to stay with Prestige and for sharing your experience! We look forward to welcoming you back to the resort. - Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 26, 2013

This place is all about location, location, location. Make sure you get a lakeview room - you can sit out on your balcony and enjoy the show. You're right on the lake, with a wildfowl sanctuary right out front. There's a boardwalk, and we saw ospreys, herons, turtles, frogs, beavers - just a never-ending show of birds and wildlife. The food at the restaurant is fantastic, too - delicious food, huge portions, reasonably priced - you can while away an evening on the patio. It's within walking distance of several great antique stores and little shops in town, and also right next to a waterfront park and boat ramp. We walked about 10 minutes one day to a fast food place on the highway, got our dinner, and walked back and ate outdoors at a picnic table. We started planning our next visit before we even ended this one.

Room Tip: Make sure you get a lakeview room. Otherwise, you're looking at a vacant lot where they park bu...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrestigeHotels, Guest Relations Manager at Prestige Harbourfront Resort, responded to this review, August 7, 2013
Thank you for your compliments and recommendation! I don't think we could have described Salmon Arm any better than you have in your review. I am delighted that you had such a great time, and please don't hesitate to inquire with our front desk should you have any questions about activities etc for your next visit. - Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Prestige Harbourfront Resort

Property: Prestige Harbourfront Resort
Address: 251 Harbourfront Dr NE, Salmon Arm, British Columbia V1E 2W7, Canada
Phone Number:
Location: Canada > British Columbia > Salmon Arm
Amenities:
Spa
Hotel Style:
Ranked #1 of 8 Hotels in Salmon Arm
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Prestige Harbourfront Resort 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled in the heart of Salmon Arm and on the shores of Shuswap Lake, discover The Prestige Harbourfront Resort & Convention Centre where luxurious accommodation is complemented by our superior hospitality. Exquisite guestrooms, designer suites and panoramic views make our full service resort a great getaway destination for the leisure or corporate traveller. Relax at the spa or lounge in the sunshine on our outdoor patio. Explore lush orchards, farmers markets, scenic golf courses and so much more that make Salmon Arm truly unique. ... more   less 
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Also Known As:
Prestige Harbourfront Hotel Salmon Arm

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