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Best Western Plus Emerald Isle Hotel
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Reviews (419)
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All reviewssmitty's restaurantrestaurant next doorattached restaurantclose to the airportvictoria airportwithin walking distanceconvenient locationthe main streetroom was largefront desk staffhotel guestsexcellent hotelbeds were very comfortablequeen bedwould stay here againbutchart gardenscoffee machine
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335 - 340 of 419 reviews
Reviewed March 16, 2014

Had to stay there as was flying out early in the morning from Victoria International Airport. It is nice and close to the airport. The room and beds were comfortable. I like that there was two separate sinks outside of the shower/toilet area for others to get ready. Room was quite large so we didn't feel cramped.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded March 19, 2014

Thank you for your comments. I appreciate you sharing that you enjoyed your stay and our location. We are close enough to the airport for convenience and there are many other things to enjoy in Sidney the next time you visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

We chose this hotel as we had to catch an early morning flight at Victoria Airport. Everything went fine until we retired to bed. A family arrived on our floor sometime around nine o'clock with some very noisy children. We were close to the elevator in Room 208. That may have been part of the problem. The noise went away and we managed to get to sleep. However, around midnight the noise began again and it awakened us. It went on for a while and we were unable to get back to sleep. This was bad luck but maybe some signs could be posted to remind people that others are sleeping! We were totally exhausted the next day on our long journey home.

Room Tip: Do not chose a room near the elevator.
  • Stayed: February 2014, traveled as a couple
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Thank JMVHalifax_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded March 19, 2014

Thank you for comments about your recent stay here, I regret that other guests disturbed your stay. We look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

This hotel is great, great staff and amenities. It is in a very handy location-walking distance to shops, services, and seaside. The staff are so friendly and helpful, and this hotel is kept very clean and quiet. Our room was big and comfy with a huge closet which is always a plus. I understand that the rooms are due for redecorating and that there are plans, if not already started, and that is a good thing, as there are only two downsides to this hotel: one is the tired/dated decor, which I don't mind overlooking because of the rooms are still quite comfy, and the other downside is that there is not a free brekkie, you only get 25% off a the adjacent Smitty's. I like Smitty's but I think that the discount should be higher, simply because other BWPluses include your brekkie. But these are minor complaints and I would still highly recommend this hotel, and in fact we will be staying there again.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 396elaineb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded March 19, 2014

Thank you for your comments regarding your stay. I am pleased you mentioned the staff here as being friendly and helpful. It is also their efforts reflected in your comment about the hotels cleanliness. We have a great team! We look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

The Best Western PLUS Emerald Isle Motor Inn was very comfortable for the amount of time I was able to be there. The bed was comfortable and the room very quiet even though there was a very brisk wind outside. I would stay here again as it is close to the airport and yet close to restaurants and downtown Sidney

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
3  Thank Donald C O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded February 24, 2014

Thank you for your comments regarding your recent stay with us. We are very proud of the work our housekeeping team doses to ensure a clean and comfortable room product. We look forward to welcoming you back again soon.

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Reviewed January 5, 2014

I booked online and discovered, if you ask, they have deluxe rooms with a king sized bed and jacuzzi tub for the same price as the regular rooms. Not a great view from the room but otherwise really nice. Terrific service too. Also, Sidney is a great little town to visit.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
2  Thank Caccicoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded February 24, 2014

Thank you for your comments about your stay! It was wonderful we were able to upgrade you during your stay to ensure your comfort. We look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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