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“Service beyond expectation”

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Best Western Plus Emerald Isle Hotel
Ranked #2 of 5 Hotels in Sidney
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 29, 2013

We had some difficulty with an injury and the front desk staff as well as housekeeping were incredibly supportive. We were provided with medical aides for ease and the staff assured us that they were happy to help in any other way. It made a very stressful time that much less stressful.

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank 120Bonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded April 1, 2013

Thank you for your comments, particularly your recognition of our great team here at the Best Western PLUS Emerald Isle.

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345 - 351 of 400 reviews

Reviewed January 23, 2013

Hi,

I find this hotel to be convenient when we need to take a early flight. The value is here. Continental breakfast is only OK but it's food and it's out super early. The room has many amenities, and they are clean. Everything is just tired. I know I will stay here many times in the future and that's OK.

Room Tip: Ask for a room at the back.
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  • Stayed: January 2013, traveled with family
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3  Thank mashark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded January 25, 2013

Mashark,
Please contact me to review your comments. I wish to confim you have rated the correct hotel.
Our breakfasts are prepared fresh and to order in the adjacent Smitty's restaurant. A significant discount is extended to our hotel guests. I look forward to hearing from you.

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Reviewed December 15, 2012

I stay here a couple of times a year and have been doing so for many years. I'm always pleased with the rooms and service. The location is ideal for visiting Sidney, within walking distance to everything you want.

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
3  Thank Lauri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded December 21, 2012

Thank you for your comments about The Best Western PLUS Emerald Isle, the Town of Sidney and your loyalty. We look forward to your return.

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Reviewed December 8, 2012

My wife, daughter and I recently stayed several times in this hotel. It's location was very attractive as it is literally a 10 minute drive to Victoria International Airport.
This hotel will take dogs, which was a huge bonus (lovely walks in the nearby area) on our first stay.
Clean, quiet, perfectly functional for it's purpose of an over nighter. Encountered several front desk staff, all very friendly.
Location is just about 'downtown' Sidney, with a large groceries store a short walk away.

Traveler's tip: This hotel will allow you to park your vehicle for the duration of your absence (in our case a week) as opposed to the much more expensive option of leaving it at the airport.
Rate quoted was $4.00 per day (Vic airport parking comes in at $15.00 per day if I recall and a cab ride from this hotel to the airport is about $20.00 ; do the math...)

Room Tip: I believe all rooms are non smoking, but needs to be double checked; you may want to stay away from...
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  • Stayed: November 2012, traveled with family
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1  Thank Alexander V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded December 21, 2012

Thank you for your comments and your loyalty. Our Stay, Park and Fly rates are very reasonable...and available year round! Pets are always welcome too.

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Reviewed November 22, 2012

Even though I was leaving before breakfast was being offered at the adjacent restaurant the clerk made a recommendation for one that was close by.

This hotel is very close to the airport but I did not hear any noise.

Well facilitated room, relatively clean...but who knows these days after the expose on CBC Marketplace.

  • Stayed: November 2012, traveled solo
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Review collected in partnership with Best Western
2  Thank DOUGLAS M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded November 26, 2012

We appreciate your positvie comments about our hotel, particularly our staff - thank you. We work very hard to maintain high levels of cleanliness, our most recent (November 22nd) Best Western Inspection gave us a perfect score for cleanliness and housekeeping! We look forward to welcoming you back.

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Reviewed November 16, 2012

My husband and I stayed here for three nights and had a lovely size room and very quiet. The first morning we left our room (Sun Nov 11) to go to the Remembrance Day Service with our son and daughter-in-law, the room maid even washed up our dirty dishes. We were pleasantly surprised to see this, so did tip her. It is a very nice town, quiet and easy walking to lots of shopping and cafes. We enjoyed a couple of cafes, and of course, Rogers Chocolates. Would stay here again. The kitchenette had a full range with an oven so for long stays this would be ideal. It was very close on our last morning Nov 13th, to get to the ferry to Vancouver.

  • Stayed: November 2012, traveled with family
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1  Thank MikeMindy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded November 26, 2012

Thank you for your comments about the Best Western PLUS Emerald Isle and the town of Sidney, British Columbia. We look forward to welcoming you back!

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Reviewed October 30, 2012

Great spot for connections in a sweet little town. Room was basic& clean, hot tub & sauna were good and staff were helpful for the most part. Be sure to ask for the new wing - Kilarney I think. Minutes from the airport or ferry and quite close to Buchart Gardens. Smitty's was handy & coupon for breakfast discount was a nice touch. No newspaper though and the weather post on the front desk was 3 days old...

Room Tip: Newer building was quiet and clean
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  • Stayed: October 2012, traveled as a couple
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1  Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott H, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded November 5, 2012

Thank you for taking the time to pass on your comments about your stay. We are delighted you enjoyed your time here. Please accept my apologies for missing you with the newspaper and for overlooking the weather notice at the desk. Purely for humour, the weather didnt change for the 3 days, so we saved on paper.... Thank you for pointing out these oversights.

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Additional Information about Best Western Plus Emerald Isle Hotel

Address: 2306 Beacon Ave, Sidney, British Columbia V8L 1X2, Canada (Formerly Best Western Plus Emerald Isle Motor Inn)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Sidney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Sidney
Price Range: $97 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Emerald Isle Hotel 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the Best Western Plus Emerald Isle Hotel in Sidney-by-the-Sea. PLEASE refer to the Management Photos as these are our new Hotel photos, we have renovated. Our location is perfect for an early or late flight as we are only a five minute drive from the Victoria International Airport. The BC Ferry Terminal at Swartz Bay, and Washington State Ferry to Anacortes WA are both five minutes drive as well. We are the closest Best Western to Butchart Gardens, Butterfly World, Church and State Winery, and the SHAW Ocean Discovery Center is 7 blocks away! Experience Sidney-by-the-Sea also known as Book Town with over 9 book stores. Everything is at your doorstep of our clean and quiet Hotel. Enjoy a beautiful walk along the Ocean front and watch the seals and otters play, Be sure to check out the Manager Photos not the prior Traveler or Expert photos as those are very old, We are Newly renovated, large comfortable rooms, free parking, free internet, options of Kitchen Suites, or Family suites or a large standard King or Queen Bedded room. Come and see us soon! ... more   less 
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