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“Very pleased with our stay”

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Best Western Plus Emerald Isle Hotel
Ranked #2 of 5 Hotels in Sidney
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 10, 2011

Room was very clean and neat had some concern with a rather strong order from the shampoo used in cleaning the carpet,other wise very pleased with our stay,spent three very quiet comfortable nights ,would come back again. Jeff Thompson Edmonton AB

  • Stayed: June 2011, traveled with family
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3  Thank Trips044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded June 12, 2011

Thank you for sharing your review of our hotel. We are so pleased that we met your expectations for accommodation needs in Sidney-by-the-Sea. This helps assure us we are on track for our goal of working together to create extraordinary guest experiences!
Again, thanks for taking the time and we hope to see you again one day.
Sincerely,
Thaylin Parrish
General Manager

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Reviews (383)
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361 - 367 of 383 reviews

Reviewed May 8, 2011

It was fine for the value and really only stayed at this location because of it's proximity to the airport. Less than a 10 min cab ride to Victoria International Airport, which is great for a 6am flight. About half hour cab ride from downtown Victoria, which can be quite expensive. Room was nice and big with a huge bed. Liked that it had a mini fridge and microwave. The "spa/gym" were combined and very tiny. Love the free wifi in each room. Really liked that my room had two sinks so two people can get ready at the same time. The front desk was friendly and helpful in pre-booking a cab. I would recommend this simple hotel if you have an early flight out of YYJ. Note that this is a ranch-style hotel (no upper floors).

  • Stayed: May 2011, traveled with friends
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6  Thank kumashka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded May 10, 2011

Thank you so much for your kind review! We are indeed located in a perfect spot for early flights. Hopefully you can return one day and spend some more time in our charming little seaside town.

We work hard to ensure that our amenities and features serve the needs of our many different Guests. It is through comments such as yours that we know we are achieving our goal: Working together to create extraordinary experiences.

Thank you again and we hope to see you another time!
Thaylin Parrish
General Manager

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Reviewed March 28, 2011

My sisters and I had a great experience at this hotel. We had a suite for three people and the beds were very comfortable. The rooms were clean, the staff was very pleasant and helpful, and the manager of the hotel was accessible and really accommodating. This hotel is attached to a restaurant with indoor access and is within walking distance of all downtown Sidney while not being in a noisy area. We walked all over downtown and enjoyed it all very much. We had two different rooms in separate parts of the hotel and both were very quiet.

  • Stayed: March 2011, traveled with family
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5  Thank wally_hansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded March 30, 2011

Thank you so much for your review and your patronage. We are pleased that your experience was positive and memorable. We strive for service excellence and this assists us to know we are indeed on the right path. We are glad you enjoyed Sidney-by-the-Sea - it is a very special place and we hope to see you again one day soon!
With warm regards,
Thaylin Parrish
General Manager
Best Western PLUS Emerald Isle

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Reviewed March 3, 2011

What a wonder stay we had after a day of shopping in Victoria. My daughter and I had never been to Sydney before and we wanted to go and do some sight seeing on Sunday morning before we headed home. We spent the day shopping in Victoria and had dinner with friends. We easily navigated to Sydney and found our hotel. There was plenty of parking and we had a room on the first floor. It was very spacious an emaculately clean. I have never had such a good night's sleep in such a comfortable hotel bed. The bathroom had a spa like feel to it. The towels were so fluffy and the shower was great! When I woke Sunday morning I felt as if I had slept in my own bed. We enjoyed breakfast at a nearby restaurant and walked around in the sunshine. What a great place to stay and I look forward to returning in the near future..

  • Stayed: February 2011, traveled with family
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4  Thank oldcheddar2810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded March 7, 2011

Thank you for taking the time to share your opinion of our Hotel on TripAdvisor. We are sincerley happy you enjoyed your stay here at the Best Western Emerald Isle Motor Inn. Your review was great and we appreciate your comments - it helps us to know we are indeed on the right path to exceeding our Guest's expectations!
We hope to see you again in Sidney-by-the-Sea,
Thaylin Parrish
General Manager

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Reviewed February 5, 2011

No paper, get paper, no ink, no PDF reader, no help for the PC
This is a PC in the lobby, NO Business center here
Printing boarding passes at the airort again
This place is old

  • Stayed: February 2011, traveled on business
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3  Thank Nauthead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded February 24, 2011

Greetings from Sidney-by-the-Sea.

Thank you for letting us know about your experience at our hotel. I apologize sincerely that our lobby business centre did not meet your expectations, as that is what we strive to do on a daily basis - in fact, exceeding our Guest's expectations is the goal. We have assigned one specific Staff Member to monitor the paper and ink levels to avoid this inconvenience ocurring again.

We hope to see you again on a future visit to the area so that we may have another opportunity to make things right.

Thank you again for letting me know about the printer problems.

Yours truly,

T.Parrish
General Manager

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Reviewed January 20, 2011

Wow! I must say I am impressed! This place is absolutley spotless! The beds are extra squishy soft! nice quality sheets, lots of towels and amenities. What a treat to stay in a hotel with such obvious attention to detail! $150 (including taxes) for the night and that included parking for a week

  • Stayed: January 2011
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1  Thank heeter_lyn23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded January 31, 2011

Greetings from Sidney-by-the-Sea. Thank you for sharing your review of our Hotel. We do strive to make our guests feel comfortable in every way possible. It is so important to us, to know we are accomplishing that goal and that you enjoyed your stay!
We look forward to seeing you again in the future and thank you again for your patronage.
Thaylin Parrish
General Manager

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Reviewed December 16, 2010

Nice room, friendly service, conveniently located in the heart of Sidney by the sea, BC. Affordable home away from home.

  • Stayed: November 2010
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3  Thank CEM1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded December 20, 2010

Thank you so much for taking the time to complete an online review of your recent stay at the Best Western Emerald Isle in Sidney-by-the-Sea!

We are so glad that you had a great stay with us. We really appreciate the positive feedback and I will definitely pass your comments on to the Hotel Team.

We hope to have the pleasure of welcoming you back in the not to distant future when you are next in the area.

Best Regards of the Season!

Thaylin Parrish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Emerald Isle Hotel

Address: 2306 Beacon Ave, Sidney, British Columbia V8L 1X2, Canada (Formerly Best Western Plus Emerald Isle Motor Inn)
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Sidney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Sidney
Price Range: $94 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Emerald Isle Hotel 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the Best Western Plus Emerald Isle Hotel in Sidney-by-the-Sea. PLEASE refer to the Management Photos as these are our new Hotel photos, we have renovated. Our location is perfect for an early or late flight as we are only a five minute drive from the Victoria International Airport. The BC Ferry Terminal at Swartz Bay, and Washington State Ferry to Anacortes WA are both five minutes drive as well. We are the closest Best Western to Butchart Gardens, Butterfly World, Church and State Winery, and the SHAW Ocean Discovery Center is 7 blocks away! Experience Sidney-by-the-Sea also known as Book Town with over 9 book stores. Everything is at your doorstep of our clean and quiet Hotel. Enjoy a beautiful walk along the Ocean front and watch the seals and otters play, Be sure to check out the Manager Photos not the prior Traveler or Expert photos as those are very old, We are Newly renovated, large comfortable rooms, free parking, free internet, options of Kitchen Suites, or Family suites or a large standard King or Queen Bedded room. Come and see us soon! ... more   less 
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