I am the Assistant GM here at the Best Western Sea to Sky Hotel, and I was very disheartened to read the negative review of our property. I did not receive any complaints regarding this guest's concerns either directly or through our head office. Had I, the matter would have been resolved immediately. We do not make it a habit to give reserved rooms away, but as this guest did not issue a formal complaint detailing his/her concerns, I am unable to offer an explanation. I can only assume that the room 'smelled funny' because it was a smoking room. And had the guest contacted the front desk regarding the 'fuzzy' TV, it would have been promptly fixed. Customer satisfaction is our first priority here, and we do our best to meet & exceed our guests' expectations. If given the opportunity, I can assure this guest that he/she would have a pleasant & odor-free stay! Christine Blair, AGM
- Official Description (provided by the hotel):
- The Sea to Sky Hotel and Conference Centre is ideally located near many of British Columbia’s best places to golf, fish, rock climb, white water raft, hike, sail, sightsee, view eagles, snow and water ski, kayak, dirt and mountain bike. This Magnuson Hotels affiliate offers guests free high-speed wireless and wired Internet access, free parking with room for large vehicles, hot tub, fax/copy service, guest laundry, meeting space, exercise room and private liquor store. Unfortunately, pets are not accepted at this location. ... more less
- Reservation Options:
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- Also Known As:
- Sea To Sky Hotel