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“Nice place and good customer service. We'll be back again!”

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Mountain Retreat Hotel
Ranked #5 of 8 Hotels in Squamish
North Vancouver, Canada
2 reviews
“Nice place and good customer service. We'll be back again!”
Reviewed August 21, 2011

The hotel is just a few minutes drive from the downtown in Squamish. Hotel room is clean and spacious than normal room found in other Best Western Hotel. It is a pet-friendly hotel, we like it. Kids will love the swimming pool with a slide. By the way, the restaurant attached to the hotel was good too.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank leeginny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mountain Retreat Hotel, responded to this review, October 18, 2011
Thank you for taking the time to write this review and we look forward to seeing you again.
Barbara Clendenning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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320 reviews from our community

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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
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English first
Bakersfield, California
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 18, 2011

If you plan to visit Whistler, save money by staying in Squamish. This hotel is clean and inexpensive. Exercise room is right off the pool so somewhat humid and warm, but clean. We ate at McDonald’s close to hotel as there is no complimentary breakfast. Very pleased.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Behrenscomments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mountain Retreat Hotel, responded to this review, October 18, 2011
Thank you for taking the time to write this review.
Barbara Clendenning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 1, 2011

I stayed at this hotel for 3 nights in May and when I checked out on May 29th, I paid for my room in cash --$236 in Canadian currency. The middle-aged male desk clerk took my room payment then charged my credit card for the room. I found out a month later when my credit card bill arrived. I made several calls, then sent a letter and finally after a couple of weeks was able to get through to the manager who said I must be mistaken. She claims there wasn't that much cash in the register that day, which leads me to assume that the clerk pocketed my money. Now I'm stuck paying twice for my room! This is a nice hotel, with a great pool and water slide, but it's not worth double the price!

  • Stayed May 2011, traveled with family
    • Sleep Quality
    • Cleanliness
Helpful?
2 Thank SSTSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level 6 Contributor
331 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
Reviewed July 31, 2011

This hotel was clean and comfortable, conveniently located. The woman at reception was very friendly, helpful, efficient. There is a great restaurant in the building and also a beer and wine store. Tim Horton's is very close. The price was the lowest we paid on our vacation around Alberta and BC. Excellent value for your travelling dollar. Squamish is beautiful, and I wish we had chosen to stay longer than our overnight visit to do a little exploring.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank yyesiamtrish2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mountain Retreat Hotel, responded to this review, October 18, 2011
Thank you for this nice review and we look forward to seeing you on your next trip through our area.
Barbara Clendenning
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PEI
Level 6 Contributor
126 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed July 31, 2011

Pulled in during a storm and found, sheltered parkade parking with easy access, friendly staff, and clean, quiet rooms. Even a water slide in the pool. And inexpensive! Easily the best bargain of any stop, either campground or hotel, on our July-long cross-Canada road trip.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jjpPei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mountain Retreat Hotel, responded to this review, October 18, 2011
Thank you for writing this review of our hotel. I hope you got to try our water slide too.
Barbara Clendenning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Level 5 Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 28, 2011

We stayed at Best Western Squamish, instead of Whistler to conserve our $$ this is a great location. It is a 50 minute drive to Whistler BC, and my 2 teen girls really enjoyed the 2-3 story water slide in the indoor pool in the evenings.
The Hotel is clean and staff is friendly and helpful, there is NO comp. breakfast and the on site Restaurant is a bit expensive for families. We took advantage of a nearby McDonald's for breakfast .

Room Tip: Ask for the Mtn. views and top floor. No roadway noise.
See more room tips
  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank traverler7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mountain Retreat Hotel, responded to this review, October 18, 2011
Thank you for taking the time to write this review. We are happy the girls enjoyed our water slide .
Barbara Clendenning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Wisconsin
2 reviews
Reviewed July 23, 2011

Loved this hotel. The staff was wonderful. They were all very friendly and very helpful. The room was very clean and comfortable. Great location. Would go back again if staying in Squamish.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KatiDot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mountain Retreat Hotel, responded to this review, October 18, 2011
Thank you for taking the time to write this review and we look forward to seeing you again.
Barbara Clendenning
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mountain Retreat Hotel

Property: Mountain Retreat Hotel
Address: 38922 Progress Way, Squamish, British Columbia V8B 0K5, Canada (Formerly BEST WESTERN Mountain Retreat Hotel)
Phone Number:
Location: Canada > British Columbia > Squamish
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Squamish
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mountain Retreat Hotel 3*
Number of rooms: 87
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