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Best Western Plus Columbia River Hotel
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Reviews (265)
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All reviewsliquor storeplace to staynice hotelthe hotel staffbusiness tripbed and pillowsconvenient locationclose to downtownrooms are cleanon site restaurantpleasant staycomplimentary breakfastred mountainthe breakfast areahot tubyogurtlong drive
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219 - 224 of 265 reviews
Reviewed May 27, 2013

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 3, 2013

Once a year I travel into Trail and I always book the Best Western Columbia River. Always accommodating and friendly. Guess they understand what is like to travelling. Try the bar Foxy's as the dining room was quiet being early in the day. Had the French Onion soup and WOW it was good - went down super with the steak sandwich/w caramelized onion. For Trail this will always be my hotel of choice.

Room Tip: Choice the upper floor - great view !
  • Stayed: April 2013, traveled on business
    • Value
    • Location
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Thank DC972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Always clean and staff are very friendly. Seniors discount at 55 yrs and breakfast included is a good value. Really, where else are you going to stay? Restaurant and lounge is very comfortable and welcoming. Beautifully decorated. Wifi. Well that just about covers it. Ok, I need 200 characters for the review. Hm......the bathrooms are modern and spotless. Jeez, I'm writing a book here. How about those Canucks huh?

Stayed: April 2013, traveled on business
Thank KamloopsJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewRogersGM, General Manager at Best Western Plus Columbia River Hotel, responded to this reviewResponded April 22, 2013

Dear guest: Thank-you for the review. We are so glad that you found our hotel clean and comfortable. Our staff works hard to ensure that you are blown away by the level of cleanliness that is found throughout our hotel! We enjoy making sure our customers are treated with friendly and helpful service each time they visit our property. We love to hear that you enjoyed the restaurant and lounge during your stay. The free breakfast offered at the hotel has been a successful addition to our amenities thus far and the customers are letting us know that. We also enjoy that you are a Canucks fan! Thanks again for a great review and we hope to see you again in the near future. Please call me if there is anything that I can assist you with!

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Reviewed April 20, 2013

Just returned from a 4 day business stay at this hotel. Overall a good place with friendly staff, clean rooms and a fairly good included breakfast. The adjoining bar/restaurant was enjoyable with a surprisingly good menu and food. Lots of attentive staff in there and we had fun at the bar every night ! ( fyi, the tv's in the bar only show sports or James Bond movies, bosses orders apparently, lol ) Also central enough to walk to other eateries. My room faced the rear of the hotel with not a great view but pretty quiet at night. I would stay there again, no problem.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank jacks0n57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewRogersGM, General Manager at Best Western Plus Columbia River Hotel, responded to this reviewResponded April 22, 2013

Dear guest: Thank-you for your wonderful review. Thank-you for noticing the finer details of the property. We are currently working on upgrading many amenities which most travellers will find very desirable when travelling to the West Kootenay's. I agree that we are one of the cleanest hotels around with a friendly and helpful staff! We are glad that you enjoyed our free full hot breakfast and lounge when you visited, and appreciate the feedback. Please choose us when staying in Trail on your next trip. We are sure to impress you with all of our recent and future property upgrades.

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Reviewed April 8, 2013

Stayed overnight in Trail, BC. We found the hotel was clean, the night front desk clerk provided great service, the bed was comfortable. Our only complaint was that the room was noisy from traffic on the highway. Breakfast was included and was the usual buffet style with cold cereals, bagels, English muffins, breads, scrambled eggs (dry and tasteless), thinly sliced ham also dry and a selection of beverages. The breakfast was disappointing. The price of the room with tax was $158.

Room Tip: Make sure you get a room at the back of the building to avoid road noise. If you like a hot breakfast, you may want to pass on theirs.
  • Stayed: April 2013, traveled as a couple
    • Value
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    • Rooms
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Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewRogersGM, General Manager at Best Western Plus Columbia River Hotel, responded to this reviewResponded April 9, 2013

Dear Guest: Thank-you for your review. We appreciate that you noticed our high-standard of cleanliness and comfortable furnishings. Our property is constantly updated using the information that is provided to us from our guests. It is unfortunate that you found the traffic to be noisy. Hint: Sometimes the windows are not closed all the way and this can allow more noise in the room. When you notice sounds coming in the room from outside, try opening the window and re-closing it. This will get the window to seal properly. Because our breakfast bar is a new amentity, we love to hear from guests about their breakfast experience. We will pass these comments along to our food and beverage staff so they can make any necessary adjustments to ensure a better experience on your next stay. Again, thank-you for your review and we hope to see you again in the near future so that we have an opportunity to impress you!

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