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Best Western Plus Columbia River Hotel
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Reviews (265)
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All reviewsliquor storeplace to staynice hotelthe hotel staffbusiness tripbed and pillowsconvenient locationclose to downtownrooms are cleanon site restaurantpleasant staycomplimentary breakfastred mountainthe breakfast areahot tubyogurtlong drive
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Reviewed June 5, 2012

Was in town for business, there are really no other options. Hotel( from the outside looks just mediocre), but has been renovated inside with very nice modern decor! Had a rom on the 2nd floor directly over the liquor store, so could hear cars pull up with music blaring- luckily this was not late at night. Otherwise, can hear the housekeeping staff on their walkie talkies or radios in the early am.

I found breakfast in the restaurant to be very expensive- over $14 for toast and oatmeal.

Room service charges a $5 delivery fee!

Front desk provided free bottled water on request. Thanks for this nice touch!

Room Tip: Higher floor- there are 4 floors, away from highway and on opposite side from liquor store.
  • Stayed: June 2012, traveled on business
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Thank christinern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewRogersGM, General Manager at Best Western Plus Columbia River Hotel, responded to this reviewResponded June 7, 2012

Dear Guest: Thank-you for your feedback! This valuable information helps us continuously improve our business. Our guests are always encouraged to help us improve. We hope to see you again in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2012

I stayed here for 1 night while on a day busines trip to Teck (local mine).

It was a very nice hotel, the rooms were clean, updated, very good maintenance, and excellent finish work.

There's a restaurant were i had a great steak with a wide selection of beers.
The views from the rooms are nice too.

Many positives, a good rate to. Really helpful friendly staff across the hotel, from front desk to resturaunt service.

a nice gym and hot tub is available, which is a bonus!

Room Tip: if you arriving from Castlegar or Trail Airport call the night before or just before you board your flight and order a cab (there is no taxi stand)
  • Stayed: May 2012, traveled on business
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Thank ukv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewRogersGM, General Manager at Best Western Plus Columbia River Hotel, responded to this reviewResponded May 3, 2012

Thank-you for your comments. We truly appreciate the nice comments you have made about your recent stay. We pride ourselves as being ahead of the curve in our industry. We hope to see you again in the near future!

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Reviewed April 23, 2012

Very accommodating and great front desk staff. If you forgot a small item they do have it and provide to you.

Room Tip: Best to reserve ahead of time as they are always busy.
  • Stayed: April 2012, traveled on business
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Thank DC972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewRogersGM, General Manager at Best Western Plus Columbia River Hotel, responded to this reviewResponded April 24, 2012

Thank-you so much for your comments on your recent stay. We are very proud to offer the very best service to all of our guests. If there is anything else we can do to make your future stay's more comfortable, please let us know and we would be glad to assist you. We hope to see you again soon!

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Reviewed April 19, 2012

My wife and I stayed here two nights while visiting family up in Castlegar. It was a very nice hotel, but very pricey. Never understood why, there wasn't any large function or event in the area occuring, and no shortage of other hotels.

The rooms were clean, updated, very good maintenance, and excellent finish work. You know how badly the finish work is in most hotels, the paint trim, tile setting, etc? This was nearly perfect. And the decor was very nice, dark wood tones. The lobby itself was very attractive.
There's a restaurant (didn't try it), a very nice bar, and a liquor store all attached. Neighborhood quite nice, but it's a small town. The views from the rooms are nice too, should be able to see mountains from all of them.

Many positives.The only negative is the rate, it's overpriced. Just remembered another negative. Not sure it counts since it was a very temporary thing... the elevator was out of order for the two days we were there. But it was being worked on. And they did offer to carry our bags up stairs.

Room Tip: It's located on the main thoroughfare, so the quietest rooms would be those on the hallway end closest to the hill behind it. But we were close to the thoroughfare and it wasn't loud. They use double pane glass for winter energy savings.
  • Stayed: April 2012, traveled with family
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Thank xplorers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2012

Comfortable, clean, well appointed, everything I needed, including a fitness room, a restaurant, and free internet. The only drawback, is the price, and the up front deposit of $300 per night, no matter the price of your room. For 3 nights I paid $900 up front, on VISA, so have enough room! Final price was $571.00 (169$/night). Really close to a McDonald's, 3 blocks away from fabulous spaghetti at Le Colander restaurant, and from Trail's End another recommended restaurant.

Room Tip: I never really looked out of the window, view did not matter here. Once you're on the street, you're surrounded by mountain view from all four corners.
  • Stayed: February 2012, traveled on business
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Thank Farida D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewRogersGM, General Manager at Best Western Plus Columbia River Hotel, responded to this reviewResponded April 2, 2012

Thank-you so much for the wonderful comments! We are dedicated to providing our customers with all the amenties expected in a large city. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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