We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good food but do not get it delivered!”
Review of China Rose Cafe

No photo provided
Got a photo?
Add it.
China Rose Cafe
Ranked #42 of 105 Restaurants in Truro
Cuisines: Chinese
Restaurant details
Reviewed October 4, 2013

We are in town overnight and ordered delivery to our hotel room because of the good reviews. Well, over 2 hours later, it arrived COLD, without plates or utensils or napkins.

When we phoned, we were told that it would arrive in about 45 minutes. Over an hour later, we phoned back and were told that it had been sent out with the delivery company. About a half hour later, we phoned back again and they were surprised we hadn't received it yet. They checked with the delivery company and we should have had it 20 minutes earlier. They were unable to contact the driver. There was nothing that the restaurant offered to do. So about a half hour after that, the food actually arrived. No apologies or explanation from the driver whatsoever. And, although the man at the restaurant seemed apologetic, we still had to pay full price for our $50 cold meal.

Now, the food was delicious, even cold. Wonderful, homemade egg rolls and special plum sauce! Fantastic chicken balls. Great Singapore noodles. The egg foo young was gross but I assume that was because cold eggs don't typically work out so well.

I don't think the restaurant is completely to blame for this fiasco. However, a discount would have gone a long way for customer service. And choosing to do business with this delivery company should be rethought. So, while we might go to the restaurant in the future, we will never order delivery from there again.

1  Thank CndnFlagOnBckpck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (31)
Traveler rating
Traveler type
Time of year
Language

22 - 26 of 31 reviews

Reviewed October 4, 2013

We have take-out from here frequently & it never disappoints. Great value on the combination plates & the lady we order for is always polite & knowledgeable.

    • Value
    • Atmosphere
    • Service
    • Food
Thank sunsets88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

Truro has a few Asian restaurants. this one is at the top of my list .
The food is fresh and delicious.the staff is friendly and customer service has been fabulous.

1  Thank DChignecto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

I
liked the service and atmosphere and of course their chines food!They also do takeout they have a lot of business in this area!They are located in the center of truro also and they have lunch specials everyday!

2  Thank swimmer127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

My wife and I had our first date here 16 years ago, and had our 13th wedding anniversary dinner here tonight. Always good food - the egg rolls and homemade plum sauce are the best. The ambiance is starting to get a little dated, but the staff are friendly, so an overall very good experience.

    • Value
    • Atmosphere
    • Service
    • Food
Thank AcuraF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed China Rose Cafe also viewed

Truro, Nova Scotia
 

Been to China Rose Cafe? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing