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“Clean, quiet, fairly priced”

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Comfort Inn - Truro
Ranked #3 of 8 Hotels in Truro
Edmonton, Alberta, Canada
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Clean, quiet, fairly priced”
4 of 5 bubbles Reviewed September 8, 2012

A quick pit-stop on a Maritime tour. After mixed experiences, this was a pleasant surprise. Regular rooms are already roomy but discount entitled me to a suite at same rate - so why not? Prices seemed fair for what I had seen on the trip. All the staff were professional and very pleasant.

The room was very clean, good quality queen bed, quiet location on the back - actually the hotel is buffered on the front by service station, rear by car lot - so evenings you are well shielded from the road noise.

The included continental breakfast was a bit above average with boiled eggs and yogurt in addition to the typical toast/cereal/muffins/apples you find. The breakfast room is a bit small and not well planned - you may want to carry back to your room (trays available).

All in all decent accommodation and not outrageously priced.

Room Tip: The hotel is based on one LONG hallway - for convenience, near the front is better, but if the hotel...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hawki56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, September 16, 2012
Many thanks for taking the time to write a review of our motel. On behalf of the entire team, our sincere thanks for choosing the Comfort Inn Truro and for your thorough review.
We appreciate all your comments and hope to welcome you back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
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    21
    7
    8
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21
50
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Winnipeg, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed September 3, 2012

The room was nice enough - comfortable beds. Breakfast area was very small with only a few tables to eat at. There was another little room with 2 more tables for 2, the computer, vending machines and the ice machine all crammed in a small space. It was hard to access the ice when people are on the computer. Staff very friendly. No fridge or microwave in our room. Morning paper at your door. For the price we expected a little more

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, September 15, 2012
Thank you for taking the time to write a comment regarding your experience at the Comfort Inn Truro.

Feedback such as this is very helpful when we are considering what improvements can be made to enhance the experience of our guests. Thank you for sharing your thoughts.

We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 19, 2012

Just finished a two night stay. Rooms were clean and service was great. Only downfall was that we bought $60 worth of food and lost half of it in the fridge that was on the coldest setting but obviously broke. Would be nice to have rooms with king beds, or more suites, but we made due. Queen bed was hard, but some would prefer that so no complaints there :) Would recommend to other travellers.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eastcoastennazus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, August 23, 2012
Your comments are very much appreciated. It is always great to hear from our guests and their experience during their stay with us. I am glad to hear your overall experience was a good one although some aspects of it were not to your satisfaction. We take great care in ensuring that all our guests enjoy a restful night's sleep, I am pleased to let you know that we are in the process of replacing some of our beds with new ones over the next few weeks. I apologize for the inconvenience that you had with the mechanical issue with the fridge. I will have our maintenance manager do a follow up inspection on all of our fridges to ensure they are operating efficiently and properly.
I thank you for your comments as well as your recommendation; we look forward to extending our hospitality to you again in the future.
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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 14, 2012

Will not hesitate to stay every time I'm in town which in my case is monthly. Clean and right to the point sleeping facility. Beds are comfortable and air conditioning is quiet and operating very well. Near all facility's and close to highway. Restaurants are close by. Room amenities are good and all linens where spotless and in good condition, room was very clean. Hotel lobby was clean and in good condition. Outdoor parking is available and well lit at night. Side entrance doors are locked day and night. Telelivisions are new flat screens and wifi is part of the amenities.

Stayed August 2012, traveled on business
Helpful?
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, August 23, 2012
We appreciate your compliment regarding the cleanliness of your guest room. Our housekeeping staff takes a great deal of pride in providing our guests with a clean and comfortable guest experience and I will be pleased to share your comments with the entire team. We keep the side doors locked as a security feature. The safety of our guests and the cleanliness of our property are top priorities for us. Thank you for sharing your positive comments. We look forward to your next visit with us.

Thank you,
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 2, 2012

This Comfort Inn must be the worst of the worst. We booked on Priceline for a quick stop between destinations and wow, were we sorry! We've always had positive stays with our Priceline bookings.
Not this time.

When we arrived went entered the stinky, smoky hallway. Then came the room. We opened the door and were immediately hit with the smell of cleaning products trying to mask awful smells.
In one corner of the room is smelled like dog urine and was damp and rancid.
The other corner, which housed the non-working, loud, leaking air conditioner was SOAKING wet. Disgusting.
We called te frost desk when we arrived for extra towels which never arrived.
The bathtub has hair in it, and I had to wash it down before using it. The bathroom fan was headache inducing.

We were up at All hours with allergy-like symptoms. We were afraid to eat their breakfast in the morning for fear it would be in sync with the rest of our experience.

We were in at 10pm and out just after 8. Ten hours TOO long!

What an awful place to stay!!!!

I'll be reporting this to both Priceline and the Comfort Inn head office.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LouisetteHiggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, August 6, 2012
First, let us express our deepest apologies. I am disappointed that you were provided with a room that clearly was not maintained to our standards.
From your comments, the level of cleaning was clearly not acceptable and we are most embarrassed by our performance.
We do offer non-smoking and smoking rooms, the housekeeping staff take great care in doing what they can to minimize the smell of smoke in the rooms and corridors of the motel,
I will be sharing your comments about your experience with our housekeeping supervisor, maintenance manager and our entire housekeeping team. The level of cleaning was clearly not in keeping with the high standards we strive to maintain and exceed.
The true measure of an accommodation is during its busiest period, and it looks like we need to improve. An experience like this is not indicative of our hotel, its service and quality.
I appreciate the feedback and will use this example to work with our staff in training them to improve upon our service.
Thank you,
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Travelers are raving about these Truro hotels

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 30, 2012

This hotel was clean and the room was nice. It is right on the main street in Truro, close to the highway and all major amenities. Three of us shared a room, but there were no rooms with two double beds left, so we got one with a queen and a pull-out couch. The queen mattress was so hard that the pull-out was more comfortable. I had trouble sleeping and had a sore back in the morning. The continental breakfast was good though.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thompsak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, August 7, 2012
Thank you very much for noting the excellence of our housekeeping. We take great pride in the cleanliness of our rooms, as we do with all aspects of our property. We are proud to offer our all our guests a complimentary continental breakfast.
Our goal is to exceed guest expectations and it is obvious that we did not meet our standards with regards to satisfying you with our standard room. Please accept our sincerest apologies that your preferred room type wasn’t available. We always do our best to meet all of our guest’s requests and regret that we were unable to do so during your stay. We are currently in the process of ordering new mattresses to replace some of the older ones.

Thank you for your comments, it is appreciated.
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Bangor, Maine
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 28, 2012

On a recent motorcycle trip from Maine to Nova Scotia's Cabot Trail, we didn't have a plan for the last night of the return trip. We came across the Comfort Inn - Truro conveniently just off the highway at the end of a long day.

The staff was friendly and very helpful making for a speedy check-in which included an excellent recommendation for dinner. I was particularly impressed with being offered a decent rate without asking and not being stuck with the typical last minute, no reservation max rate I've encountered at many hotels.

We found the room to be clean with comfortable beds. Our only issue was our a/c unit. We discovered it was dripping on the carpet after finding that a pair of jeans we set on the floor were wet. Luckily we found this problem before going to bed and they dried out overnight after being put over the a/c unit. This was a mild annoyance but certainly not a major issue. In the morning I mentioned this issue to the front desk. The staff member was sincerely apologetic, thought that it might have frozen up, but assured me it would be addressed by maintenance.

The breakfast area was small and clean. Breakfast was the standard stuff... cereals, simple pastries, juices and coffee, and some fruit. Certainly nothing fancy but definitely enough to get you going in the morning.

I'd definitely stay here again. Keep up the good work!

Room Tip: As of July 2012 they have a "motorcyclist's rate" if you ride in. They also allow bike...
See more room tips
  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FFDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil M, General Manager at Comfort Inn - Truro, responded to this review, August 7, 2012
I am delighted to see that our staff and services lived up to your expectations. Our staff is always able to offer the best available rate at time of check in to our guests. It is a pleasure to welcome guests travelling throughout our region and our staff is very knowledgeable with what the area has to offer. I have passed on your comments to our maintenance staff with regards to the A/C unit. I am very pleased that we provided you with a pleasant stay with our location and most importantly, our service.
I will be sure to pass on your comments to our entire staff and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn - Truro

Property: Comfort Inn - Truro
Address: 12 Meadow Dr, Truro, Nova Scotia B2N 5V4, Canada
Phone Number:
Location: Canada > Nova Scotia > Truro
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #3 of 8 Hotels in Truro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn - Truro 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Comfort Inn Truro is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Located in the Hub of Nova Scotia, just off highway 102 at Exit 14; within minutes of the WORLD FAMOUS TIDAL BORE, VICTORIA PARK WATERFALL, and the TRANS CANADA TRAIL. Comfort Inn Truro offers complimentary Hot Breakfast daily, Free WiFi in all guests rooms, Free parking and Free local calls. Our completely renovated guest rooms are equipped with 32' Flat Screen TVs, irons & coffeemakers and refrigerators; Comfort Inn Truro is your ideal choice for business or leisure travel ... more   less 
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Also Known As:
Comfort Inn - Truro Nova Scotia
Truro Comfort Inn

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