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“Very Cozy Rooms” 4 of 5 bubbles
Review of Holiday Inn Truro

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Holiday Inn Truro
Ranked #2 of 8 Hotels in Truro
Pictou, Canada
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Very Cozy Rooms”
4 of 5 bubbles Reviewed May 26, 2013

This property is a very updated property and a very comfortable place to stay,with very comfortable beds and pillows.The breakfast area is a very cozy area with fresh fruit and hot items.The stair case to walk up to the other floors is not right in the lobby.You must walk down a few steps off to the right of the elevator to find the stair case.This is much faster if you can walk up stairs.There was not any outside road noise as this is not on a busy road. Enjoy!!

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NSAdventureSeekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
    64
    133
    56
    16
    7
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Yarmouth, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 19, 2013

I stayed at this hotel in nov. 2009 and i dont say this very often but the room was in MINT condition. There was absolutely nothing wrong with the room and services we received! I will recommend this hotel to anyone that want a mint room for a good price

I stayed in rm.327

Room Tip: Get a high floor
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sollows1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed May 13, 2013

We stayed there for one night and as we have a pet we had to stay on the first floor - not my first choice but we did have a pet. The bathroom is tiny- tub, shower and toilet - not great for a mid- large person - bathroom sink is outside very close to the entrance. Room itself is very comfortable with great beds and clean. Restaurant on site so you pay for all your meals including breakfast - a bit pricey but very good and lots of healthy food. Front check in staff are very friendly and helpful.

Room Tip: Fee is charged for Pets - be aware
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  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Linda154973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Truro, responded to this review, May 29, 2013
Dear Linda154973,

Thank you for taking the time to post your comments. We are so pleased you liked the friendliness of our staff and the cleanliness of your room.Your comments encourages our team members to work even harder and consistently delight our guests. I would like to apologize your in-room bathroom fell below your expectations. We take our guest feedback very seriously and always strive to provide comfortable and friendly accommodations.While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
214 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed May 10, 2013 via mobile

Pool is open until 11 but there's so many kids. A couple of weeks ago I stayed in a hotel that was adults only, 10-11.
The hot tub was great.
The guest laundry is out of the way. You have to go through the pool area and then you can't go back the way you came; you have to walk all the way around some meeting rooms.
Coffee maker, microwave and fridge, all add a nice homey touch.
The bed was very clean and comfortable.

  • Stayed May 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tombassinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Truro, responded to this review, May 22, 2013
Dear Tombassinger,

Thank you for staying with us and providing us with your valuable feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.

Once again, I would like to thank you for sharing your thoughts and hope that you will give us the pleasure of hosting you again on your next visit.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

A very clean, quiet place to stay with an excellent restaurant in-house. The rooms are well equipped, clean and comfortable. The staff are very friendly and knowledgeable about the area and more than willing to help the visitors in finding the best places to go in the area. The restaurant serves excellent quality food at reasonable prices. I highly recommend their hamburgers, made in house and not frozen. A real treat!

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Byron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed April 6, 2013

Our stay at the Holiday Inn Truro was great! With its modern decor and friendly staff, we were given a warm welcome upon checking-in. Despite being about an hour earlier than the posted check-in time, we were given our room right away and were able to settle in.

The room itself was clean and well stocked with towels, pillows, and toiletries (the hand lotion was a nice touch). The microwave and mini-fridge were unexpected, but very handy to have in the room (especially for left-overs from a local restaurant).

The location of the hotel was great - within walking distance to downtown shops, victoria park, and the train/bus station.

We had breakfast at the restaurant both mornings of our stay. The first morning we had the breakfast buffet, and the second morning we ordered off the menu. The buffet was good, but I found it a bit over priced. The items we ordered from the menu the second morning were more reasonably priced. In future I would skip the buffet and order off the menu. We also had desserts one night, which were very nice.

The pool, fitness room, and games room all looked great, but we opted not to use them because there were boys staying at the hotel for a local hockey tournament and they had pretty much taken over these areas. On a related note, the staff responded quickly to our noise complaints and made their best efforts to quiet the boys, but they were still running/thumping around after 1 am one night! It's hard to say whether or not we were bothered by them due to poor sound insulation or thin walls, but I think it was just that they were being that noisy, as we didn't hear anyone else during our stay.

I would definitely stay at this hotel again, and recommend it to others. I found it to be a bit on the expensive side given that we had a basic one-bed room, but that being said, it was clean, well-stocked, and had nice decor. The hotel was easy to find, pretty much next to a SuperStore (grocery store), and close to shops, parks, and restaurants. Don't let the creepy looking run-down building near by scare you, despite its appearance, we didn't see anyone hanging around it.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SilverHaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rothesay, Canada
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
3 of 5 bubbles Reviewed March 20, 2013

My family and I checked into the Holiday Inn Truro for one night. Upon the initial impression driving up to the front door gives a good impression. The lobby is clean and ghe front desk staff are friendly making check-in smooth. After receiving the room key we were directed to the elevator which was very slow and seemed to have a mind of its own; meaning my wife pressed the button for the 4th floor but it only went to the 3rd floor before heading to the bottom floor. By time I was back from the car with the bags she was still on the elevator trying to figure out if there was another one that goes to the 4th floor but there is only 1 which it pretty small. Another guest on the4th floor said they had the same issue of pressing the button for the 4th floor only to get to the 3rd before being taken only a ride to the basement. We did discover you could get off on the 3rd floor and take the few stairs in the hallway that will access the 4th floor.

The room was clean but a little tight for spacd with two queen beds, a table with a couple of chairs,an entertainment center with flat screen TV plus a cabinet to hang some clothes. There is a mini fridge and coffee maker in the room. The bathroom is basic and relly nothing to write about except the shower had really good presure.

Part of our lower score was related to going to the indoor pool which is part of the games room and exercise room on the bottom level. When we took the kids down for a swim there were no more clean towels. I went to the front desk to ask for more towels which I was told they would have delivered immediately but after waiting 25 minutes they still had not delivered any more towels. I made a 2nd trip to the front to let them know we were still waiting for towels they said the clean towels were coming out of the dryer and would be there in 10 mins which was another half an hour. Another issue we saw were people sitting in the pokl area drinking beer in glasd bottles around the pool area. The final concern was people running and screaming in the halls at 3am waking people trying to sleep. We were told the next day that the police had to remove a person passed out in the lobby in the middle of the night. This was a bit of a concern to us about the security around the building especially during the overnight.

Overall it is a clean place to stay but the rowdy guests and apparent lack of security seems to be a concern to consider.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Pweb44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Truro, responded to this review, April 6, 2013
Dear Pweb44,

Thank you for taking the time to convey your comments regarding your recent experience with us. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for any disturbance you have experienced during your stay. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. I hope to have the opportunity in welcoming you back to stay with us and hope that this occasion did not deter you from staying with us again.


Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Truro

Property: Holiday Inn Truro
Address: 437 Prince Street, Truro, Nova Scotia B2N 1E6, Canada
Phone Number:
Location: Canada > Nova Scotia > Truro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Truro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Truro 3*
Number of rooms: 266
Official Description (provided by the hotel):
Welcome to our Truro, Nova Scotia Hotel Guests of our Truro, Nova Scotia accommodations will discover the many new amenities as well as our convenient location when they stay at the newly renovated Holiday Inn Truro Hotel and Conference Centre. Corporate guests find our hotel in Truro, NS is very convenient to area corporations such as Crossley Carpet Mills, Kerr Controls, Wilson Fuels and Kohler Windows. Our Truro Conference Centre hotel has been designed with the business person in mind. We offer free high-speed Internet access, a 24-hour business centre and more than 11,000 square feet of event space for all your meeting needs in Truro, Nova Scotia. Lodging at our Truro, NS hotel is ideal for the leisure traveler. We are just two km from the Tidal Bore and the Bay of Fundy. Victoria Park with its gorgeous waterfalls and other Truro attractions such as the Truro Farmers Market and the Marigold Cultural Center are nearby. And with easy access to Highways 2, 4 and the 102, the attractions of central Nova Scotia are easy to visit. Our beautiful hotel in Truro, NS is a state-of-the-art oasis for the business and leisure traveler. Among our outstanding amenities are a new indoor, heated saltwater pool and whirlpool, a games room, and a fitness centre. Our welcoming staff will do everything possible to make your Truro, NS hotel experience the best it can be. Reserve your room today for great Truro hotel rates. ... more   less 
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Also Known As:
Holiday Inn Truro Hotel Truro
Holiday Inn Truro Nova Scotia

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