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“Comfy beds - will return!” 4 of 5 bubbles
Review of BEST WESTERN Mermaid Yarmouth

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BEST WESTERN Mermaid Yarmouth
Ranked #2 of 6 Hotels in Yarmouth
Port Hawkesbury, Canada
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Comfy beds - will return!”
4 of 5 bubbles Reviewed May 15, 2013

This was a very nice place to stay - very much motel style - not so much hotel. The beds were soooooo comfortable with lots of pillows. Awesome flat-screen tv (big one too) and there was a small fridge and separate sink area, very conveniently located as well close to the water front. Yarmouth is surely a great destination and this is a great place to stay and walk wherever you need to go. The staff were above and beyond friendly and were quick to recommend the different sights and highlights about Yarmouth. My friend was able to go on a great jog thanks to the information provided by one worker. Thanks! Can't wait to return to Yarmouth again! Great hospitality!!!

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bbhalifax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMermaid, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review, May 17, 2013
We are very happy to hear that you enjoyed your stay with us.

The staff are always glad to help out with any information you require. Restaurants, trails, sites to visit, you ask, we will do the best we can to help.

Our TV's are a very new addition for the convenience of the guest. Lovely feature.

Come back and visit us again when you are in the area. We will be very glad to see you.
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247 reviews from our community

Traveler rating
    70
    76
    64
    18
    19
See reviews for
76
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
st. John's , Newfoundland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed March 30, 2013

We stayed at the Mermaid last summer for 4 nights. Our room was a housekeeping unit on the second floor overlooking the street and out toward the harbour. The big problem was that there is no air conditioning at all. That meant that in order to cool off our room, we had to open the window ( screen was ok) and also the DOOR. Thus we were literally waving at everyone who walked by to get to their rooms: it was either no privacy or stifle with the heat. One might also consider it a security risk when you have everyone walking by your open screen and door! There is no air conditioning in any of the rooms. The pool was nice. Didn't see a restaurant at the motel.
If you are going during the warm days of summer, I would suggest a different motel until they upgrade the Mermaid. And yes, it does get hot in Nova Scotia in mid-summer

Room Tip: Don't book for the warm summer months.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Redadmiral13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMermaid, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review, March 31, 2013
We are sorry to hear that your stay with us did not surpass expectations. Generally in the summer we have not needed A/C due to the breeze off the harbor. But as time goes by we realize that a change is needed and are in the planning stages of implementing A/C installations.
It is our hope that when you travel to our town next, that the installations are complete and you can stay with us again in the hopes of letting us give you a fantastic experience.

Darcy Jeffery, Assistant Manager
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Travelers are raving about these Yarmouth hotels

Middleton, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 29, 2013

We were in Yarmouth for our boys basketball tournament. When we arrived at the hotel we were greeted by very friendly and informative staff. The room was a bit outdated and small but the beds were comfortable and the room was clean. The continental breakfast was nice and included a variety of fresh fruit, muffins, cereal, toast, bagels, waffles, yogurt etc. The location was great. Very friendly people and that can be said for all of the people we met in Yarmouth during our stay. Thank you for making our stay a delightful experience.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMermaid, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review, March 31, 2013
We would like to thank you for taking the time to write a response for your stay with us. Sports teams are always welcome at out hotel. We look forward to lively activity brought by the kids and adults as well.
Our breakfast assortment is always improving and we love to hear any comments about what we can do to make it even better for the guest.
We hope that when you travel again to Yarmouth, you will let us make your stay as enjoyable as this one. Looking forward to seeing you again.

Darcy Jeffery, Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Creston, Canada
Level Contributor
76 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

Did a short tour around tip of Nova Scotia and picked this hotel because it is part of the Best Western chain. Really friendly folks at the front desk. Gave directions to a good restaurant for our supper. Breakfast was very nice. Our dog was happy because she could curl up in the closet. Lots of area to walk the dog. Easy entrance to the room. Very clean and comfortable.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Agforguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMermaid, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review, March 21, 2013
We are so happy that you and the dog enjoyed your stay with us. The large yard at the back of the Motel is very adequate for all pets, as well as a walking trail that is a hop, skip and jump from the motel.

We give you that great start to get your day headed in the right direction with our continental breakfast.

We would love to have you come stay with us again if you are ever in the area. Just give us a call and we can get you set up.

Thank you for the kind words and we look forward to seeing you again in the near future.

Darcy Jeffery, Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver Bank NS
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 28, 2013

We had to come for business for one night. After checking out the reviews we were so glad we chose Mermaid. Convenient location. Everything was super clean, comfy cozy beds, lots of fluffy pillows.. The only downfall was the tub tap was leaky and the tub wouldn't hold water. The shower was wonderful. Great pressure & lots of hot water. Friendly check in and the breakfast was nice in our room. This is our Yarmouth hotel of choice & will be returning in March and plan to stay an extra night. Highly recommend this place!

Room Tip: We loved the bottom floor as our vehicle was right outside our room.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DeniseBeaverBankNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMermaid, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review, March 3, 2013
At the Mermaid we do our utmost to make the guests stay as comfortable as possible. From the time you get out of your car and are greeted at the front desk, to the check out at the end of your stay. We also welcome you back each time with open arms.

We welcome any and all comments you may have that would help us in making sure your stay is the best it can be.

We appreciate the feedback from this review and will be glad to see you on your next trip.

Darcy Jeffery, Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 25, 2013

Pets and pet owners are sequestered to back of motel for easy outdoor access. We like having the drive up experience to the motel door so we don't have to drag everything through a lobby especially traveling with kids and pets. The beds were comfi and everything looked and smelled fresh. I see that there was a pool but it was -10 when we arrived so no dips. And to everyone's delight there was some fast food restaurants within a minutes jaunt. Breakfast was included which was above average

Julianne and Jack

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Julianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMermaid, Manager at BEST WESTERN Mermaid Yarmouth, responded to this review, February 28, 2013
Thank you for taking the time to review our property. We do our best to accommodate human and pet alike. Pet rooms are located at the back for ease of access to the grassy area there. And it allows the front of the building to be allergy free to those guests who require it. While we do have rooms that are drive up for the guest convenience, there is also a second floor. Breakfast has been in our hotel for several years now and improves yearly with new standards that Best Western puts forth.
We invite you back to enjoy the pool when it opens in mid June.
We look forward to seeing you again.

Darcy Jeffery, Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

I am in sales and have been visting Yarmouth monthly for 10 years .I like they warm greeting when I arrive it puts me at ease .I travel alone so like being on front and ground level .
They always place me so.
My room is always clean and fresh .I stay 2 nites at a time .I have stayed at 5 star hotels and find this place gives a personal touch that you dont get in other places .I feel comfortable and safe here .I highly reccomend this hotel it is well lit at nite linens always clean and changed .
Yours truly
Margaret

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMermaid, General Manager at BEST WESTERN Mermaid Yarmouth, responded to this review, December 29, 2012
Good Day Margaret,

It is always a pleasure to have you stay with us. We are glad that we make you feel at home during your stay. We do try our best to accommodate our guests needs whenever possible. We are very happy to hear that you find our rooms are very clean and comfortable.

We look forward to seeing you on your next visit down with us.

Thank you,
Dawn Robicheau and Darcy Jeffery, Assistant General Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mermaid Yarmouth

Property: BEST WESTERN Mermaid Yarmouth
Address: 545 Main St, Yarmouth, Nova Scotia B5A 1J2, Canada
Phone Number:
Location: Canada > Nova Scotia > Southwest Nova Scotia > Yarmouth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Yarmouth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mermaid Yarmouth 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
The BEST WESTERN Mermaid Yarmouth is conveniently located within walking distance to the Ferry Terminal where the Nova Star Cruises will take you to Portland, Maine. Several Museums, and a variety of nearby dining and shopping options are all within 2 kms from the Hotel. We are a proud 2 GREEN KEY holder. Each spacious guest room features all the extras that make a difference while traveling. Our AIR CONDITIONING UNITS will ensure that you have a comfortable and pleasant stay with us. Each guest room includes free wireless high-speed Internet access, 42" Flatscreen HD Plasma TV's, HD Digital Cable, free local calls, and a free Hot breakfast. Other amenities include a heated outdoor swimming pool (seasonal), guest laundry and business center. BEST WESTERN Mermaid Yarmouth is also pet friendly (feels apply). Bus tours and groups are welcome! Whether attending one of the many outdoor festivals, enjoying a game of golf, sight-seeing, or enjoying one of beautiful beaches all within a 15 minute drive. Our friendly staff is ready to ensure a comfortable and memorable stay. ... more   less 
Reservation Options:
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Also Known As:
Best Western Yarmouth
Yarmouth Best Western
BEST WESTERN Mermaid Yarmouth Nova Scotia

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