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“Not a great hotel for business stays”
Review of Quality Inn

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Quality Inn
Ranked #3 of 10 Hotels in Bracebridge
Ontario
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not a great hotel for business stays”
Reviewed July 17, 2012

Myself and a colleague stayed at the Riverside Inn Muskoka while on an inspection. It was very unsatisfactory for the following reasons:
•The Wi-Fi was inconsistent, and sometimes completely unavailable (which is required to access our website, databases, and email);
•The Air Conditioning system was extremely noisy;
•The location was far from any restaurants and shopping centres;
•The only restaurant/bar on-site was over-priced;
•The other clientele were extremely noisy after the bar closed early in the morning;
•The morning delivery truck for the restaurant backs along the lane outside of the windows at 05:00 with the loud reverse-alarm waking the guests;
•The rooms and décor were outdated, and a little dirty;
•The shower was a mere dribble, due to low-flow shower heads installed in all of the rooms; and
•The ‘Continental Breakfast” was a very poor selection of mini-boxes of cereal, apple, orange, or banana, plain bagels, coffee and juice.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeffreyCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muskokariverside, Front Office Manager at Quality Inn, responded to this review, July 26, 2012
Dear Jeffrey,
We appreciate that you took the time to give us some feedback. The majority of our business is corporate/business so it was very helpful to read your comments. All of your items are being looked into by the various departments to see how we can improve. I hope that you will consider staying with us again next time. I'm sure you will notice an improvement.
Thanks again.
Nancy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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108 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
Belo Horizonte, MG
Level 6 Contributor
136 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed July 16, 2012

This Inn is very basic. Basic room, basic breakfast, basic location, basic services. The good things were the basic access to the Internet and the basic reception. The only thing which was not basic was the price, but this was (basically) our choice and we've accepted it.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Resende99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muskokariverside, Front Office Manager at Quality Inn, responded to this review, July 26, 2012
Thank you for taking the time to review us. We really appreciate it. Next time, we will try harder!
Nancy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 25, 2011

We didn't stay in the hotel, but spent a summer afternoon sipping drinks at the bar, after catching the bus into bracebridge and before strolling into town to enjoy the car show. I wanted to make a point of saying how lovely the front desk lady was. We've come in a few times over the years and she consistently makes us smile. Thanks!

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank bhsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muskokariverside, Front Office Manager at Quality Inn, responded to this review, November 28, 2011
Dear bhsgirl,
What a lovely review! Thank you for your kind comments. We all try very hard to make our visitors feel welcome and we appreciate the positive feedback.
Nancy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orillia, Ontario
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 17, 2011

The room smelled. The toilet was not clean! The fan didn't work at all. The carpet was dirty, with burn holes. Very disappointed. Location good and Bracebridge is fantastic, and you do not have to stay at this hotel to take the Ferry Boat ride either.

Save yourself the hasstle and stay at one of the more reasonable motels. There are much better places than this over priced hotel. Good luck on your travels!!

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
4 Thank dorotheak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bracebridge hotels

Peterborough, Canada
Level 6 Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed September 12, 2011

Stayed at the Riverside Inn on a busy summer weekend. they only had a few rooms left and I was able to book one for a Saturday night. Staff was helpful and the room was adequate. We didn't take advantage of their facilities, but found the hotel close enough to downtown that we could walk into town. For that, it was ideal!

Room Tip: ask for the river side
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  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank KnowAboutTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2011

I was sent north for a business meeting and my work had booked me into the Riverside Inn. I was a little skeptical at first until I arrived and was greated with smiling faces and over all good feelings from all of the staff. The front desk staff went above and beyond the call of duty and for that I am very thankful. The entire staff talked and starting conversations with me and told me about local spots around the area. It was not only a wonderful hotel but such a beautiful community. Sadly I could only stay for the one night, but plans are already in the works for bringing my family with me for a weekend get away. I think the kids will love the beautiful pool and have fun playing a game or two in the bowling alley.

  • Stayed September 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 3, 2011

My buddy and I would like to thank again the staff of The Riverside Inn for helping to make our 4 day stay in beautiful Bracebridge a time we will always cherish. We took the Ontario Northland bus not knowing where we were going to stay. Unknowingly the bus terminal is at the Riverside Inn. Once checking with the front desk we found the things we were most interested in doing there was quite convenient. The Lady Muskoka Scenic Cruise ship docks right out back, the railway tracks were walking distance, as was everything else we wanted and needed. The rates we were offered were within our budget. It was the beginning of an outstanding trip. There is also a Santa's Village Shuttle that runs all over Bracebridge and at no cost you can get to where you need. It stops right out front of the Riverside also. The rooms were larger than average and comfortable. We were treated very well and were assisted diligently with our needs and requests. If there were to be a suggestion it would be a picnic area out back. When you're in God's country being outdoors is where it's at. Thanks again to Nancy and all the other staff, we'll be back.

Room Tip: Just ask for what makes you happy.
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  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muskokariverside, Front Office Manager at Quality Inn, responded to this review, September 5, 2011
Dear John S.
Thank you for your great review. If there was a Trip Advisor for hotel guests, you would definately get a top review as well! We enjoyed your visit and hope you will visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 300 Ecclestone Dr, Bracebridge, Ontario P1L 1G4, Canada (Formerly Muskoka Riverside Inn)
Phone Number:
Location: Canada > Ontario > Muskoka District > Bracebridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #3 of 10 Hotels in Bracebridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Muskoka Riverside Hotel Bracebridge
Muskoka Riverside Bracebridge
Quality Inn Bracebridge, Muskoka District, Ontario

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