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“Friendly Staff, clean rooms, great breakfast”
5 of 5 bubbles Review of Comfort Inn

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Comfort Inn
Ranked #4 of 10 Hotels in Chatham
mississauga, ontario
2 reviews
“Friendly Staff, clean rooms, great breakfast”
5 of 5 bubbles Reviewed July 23, 2013

Visit quite a few hotels in South West Ontario. Comfort Inn Chatham is fantastic. Staff is very accommodating, and hotel is very clean. Breakfast has waffles (2 flavours), fruit, eggs, yogurt, cereal, and breads. I'd recommend to anyone looking for great value!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank randyontatio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila B, General Manager at Comfort Inn, responded to this review, July 25, 2013
Thank you for commenting & sharing your experience. We are always trying to do our very best & it's very appreciative to receive your Recognition. We look forward to welcoming you again!

Sincerely,

Sheila Bateman - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
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    38
    16
    7
    6
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
TXAggieLady
Level Contributor
149 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed July 20, 2013

this property had not elevator and this was bad for someone recovering from ankle surgery. It should state so on its description. The parking lot had trash and was full of 18 wheelers and there was no parking when arriving late at night. The rooms were clean but the furniture was worn and the carpets needed replacement. The staff was kind and offered to carry our luggage but the problem was my foot. Next time we will stay at the Marriott Cortyard in London which was cheaper and much nicer for the price.,

Room Tip: You need to reserve a ground floow if injured and cannot walk stairs
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TXAggieLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila B, General Manager at Comfort Inn, responded to this review, July 25, 2013
Thank you for writing about your experience while staying in Chatham. The building was constructed without an elevator several years ago & a lack of elevator is something that we struggle with often. We have posted that in many places & do offer an apology that was missed on the site that you booked through. We'd be happy to correct that if you'd contact us with that address. There are large construction jobs going on in Chatham-Kent now, fortunately bringing employment for many. We're sorry that you had difficulty parking.

We hope that you will choose to stay with us or in Chatham-Kent on your next visit. The London hotels are a good hour's drive away & we'd be pleased to welcome you again.
Sincerely, Sheila Bateman - General Manager
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Ontario
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 2, 2013

We had a great experience with the staff, especially the front desk people, when we stayed there Saturday June 29th. From the phone call for the reservation, to check in and to help and suggestions in between, the women who work there are great. Thanks to Lisa, Nicole, Monica and Sharon! They went out of their way to be helpful and were such fun to deal with.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank s2pigeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila B, General Manager at Comfort Inn, responded to this review, July 7, 2013
Thank you for choosing to stay with us! And thank you for sharing your experience during your stay. Its wonderful to hear!

Sincerely

Sheila Bateman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec City, Canada
Level Contributor
279 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

We had been driving for 12 hours and we were so happy when we arrived. We got a very warm welcome at the lobby. The woman was so nice and friendly. The room was extremely clean and the bed was extremely comfortable. The only thing missing was a fridge. To have one, we would have had to pay 10$ more to be on the first floor as only rooms on the first floor have fridges. It was not indicated when we booked. The wifi was very fast. The free breakfast was very nice: waffles that you make yourself, cereals, toasts, yogurts and eggs, coffee and juice.

The price was very reasonable for Ontario (92$ + taxes). Tim Hortons is just on the other side of the street. Not far from highway 401.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila B, General Manager at Comfort Inn, responded to this review, May 30, 2013
We appreciate you sharing your experience while staying with us. Please accept our apologies as it appeared the refrigerator availabilty was not clear during your reservation process. Our 2nd floor rooms are accessible by stairs only, hence the rate difference as well. We'll spend some time reviewing our availability screens. Thank you for bringing that to our attention. Thank you for staying with us & we look forward to seeing you again! Sincerely, Sheila Bateman
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Ottawa, Canada
Level Contributor
165 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

This hotel is situated about half an hour from Windsor, so we decided to spend a night here before crossing the border on our way to Chicago. The room is comfortable, clean and quiet and the staff very helpful and professional. The breakfast is basic, but good, including hard boiled eggs. I recommend this hotel while visiting or transiting through Chatham.

Room Tip: Ask for top floor rooms.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ottawa815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila B, General Manager at Comfort Inn, responded to this review, May 30, 2013
Thank you for staying with us - we're glad that you found our hotel met your needs! We will be happy to welcome you back! Sincerely, Sheila Bateman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

The Comfort Inn, in Chatham Ontario is a great hotel for your basic needs...a clean, spacious, comfortable room with continental breakfast, great rates and friendly staff.

Rooms have a queen bed, couch, fridge, microwave...all the necessities.

Huge thank you to Lisa and her team for a great, comfortable stay! I've been staying at this hotel since December 2012 and enjoy my stay every time.

Room Tip: I've only stayed on the first floor. You can park outside of your room and enjoy a Maskoka loun...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brooksy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila B, General Manager at Comfort Inn, responded to this review, April 30, 2013
Thank you for taking a moment to share your stay experience with us. We appreciate your comments. It's a pleasure that you also mentioned Lisa & the staff here - That's appreciated. Travel safe & see you again soon, Sincerely, Sheila Bateman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed April 14, 2013

After checking in, went around the corner to view the room. First thing noticed from the parking lot was the yellowed curtains, compared to the whiter looking curtains in the other rooms. I had booked a non smoking room through Hotels.com.
Next thing after entering the room was the over powering smell - which I couldn't quite determine if it was stale smoke or the cleaning solutions used to mask whatever horrifying smells they were trying to cover up.
I forgot to mention that I had I had rented the room for two nights for a trade show for myself and my 19 year old daughter. I immediately did not feel that the hotel was appropriate for either of us to stay in and I certainly was not going to rest comfortably. I knew I would not feel clean. I was beginning to wonder if something horrible had happened in the room prior to our visit. Seriously.
I immediately told my daughter to pack the car back up and called another hotel in the area and begged them them for any room they could offer explaining my desperate situation. I was so happy that they were compassionate and understanding and accommodated my request with no questions asked.
My recommendation to anyone thinking of staying at this hotel in Chatham is STAY AWAY. It is very scary!

Room Tip: Do NOT go to this hotel, choose another hotel.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Krrn789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheila B, General Manager at Comfort Inn, responded to this review, April 17, 2013
We apologize that your stay was not to your satisfaction. It saddens us to receive your rating. We pride ourselves on meeting the needs of our guests and can assure you that we have investigated the situation, to determine what may have occurred. Your comments are appreciated and will not be taken lightly. Sincerely, Sheila Bateman, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 1100 Richmond St, Chatham, Chatham-Kent, Ontario N7M 5J5, Canada
Phone Number:
Location: Canada > Ontario > Chatham-Kent > Chatham
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #4 of 10 Hotels in Chatham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Whether travelling on business or just having some fun, the completely renovated Comfort Inn Chatham will offer you all the comforts of home - personalized service at a great value. Just off Hwy 401, you'll be treated to free wireless Highspeed Internet & Rewards for Aeroplan or Choice Privileges for every stay. Enjoy our free hot breakfast. All rooms have a refrigerator, microwave and a 32-inch flat screen television. Ground floor rooms have patio door access. This hotel is 100% smoke free and Pet Friendly (small fee applies).Enjoy the new spacious Lobby with your 2nd cup of coffee. Read email in the Business Centre or print that last-minute job. All in Comfort, just like at home. ... more   less 
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Also Known As:
Comfort Hotel Chatham
Comfort Inn Chatham, Ontario, Canada
Chatham Comfort Inn

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