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“Very friendly staff” 5 of 5 bubbles
Review of The Station Inn

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The Station Inn
Ranked #3 of 7 Hotels in Cochrane
North Bay, Canada
Level Contributor
5 reviews
4 hotel reviews
“Very friendly staff”
5 of 5 bubbles Reviewed November 6, 2012

I recently stayed at The Station Inn. The woman at the front desk was so polite and welcoming. Even though it was snowing outside - she made Cochrane the warmest place on the planet!

Loved the keurig coffee in the room!

Really enjoyed looking out on to the track from my room.

Awesome experience

Room Tip: If you are a fan of trains - be sure to ask for a room on the track side.
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy M, Manager at The Station Inn, responded to this review, November 9, 2012
We are truly proud of our staff at The Station Inn. We do strive to serve all customers with warm Northern hospitality.
PS We are pleased the complimentary keurig coffee was enjoyed!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    19
    18
    9
    1
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
King's Lynn, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 20, 2012

Charming hotel with pleasant diner attached. The bedrooms were excellent with TV, coffee and WiFi. The upstairs lounge looking over the railway was perfect. Good 2 nights with the Moosenee rail trip between - great experience.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JohnPeterJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy M, Manager at The Station Inn, responded to this review, November 9, 2012
Our viewing lounge does give a great view for those rail fans that stay with us!
And free WiFi is always a bonus :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatham, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 14, 2012

We chose The Station Inn after looking at all the great reviews it had. Little did we know what we were getting ourselves into. We called and booked our room 1 week prior to our surprise visit to our dear Aunt. I spoke to Marilyn and told her that we would be arriving in the middle of the night, approx. 3am on the 6th of Oct. and that we would be checking out in the middle of the night on the 8th of Oct at approx 3am as well, due to the fact that we had a 13 hour drive home. She gave us a price and confirmation number. We then wanted to make sure our room would be ready knowing that we would be were arriving in the middle of the night, so we decided to call and confirm before we left home on the 5th of Oct. I then spoke to Lorna which she assured me that everything was good and not to worry, that our room would be ready for our through the night arrival..When talking to Lorna, I felt very rushed on the phone, I had plenty of questions to address and she just kept saying " Don't worry, your room will be ready".
I then told her that I wanted to make sure our room would be ready because we were coming from 13 hours South of Cochrane and would be arriving in the middle of the night. She seemed very aggravated in the tone of her voice and said. "Your room will be ready, I am busy checking someone out!" and then hung up the phone.
Upon our arrival, we then proceeded to check in, just before 3am. We were greeted by a young man at the desk. When we told him who we were, he then told us that there was a problem with our reservations and that the price confirmed at $259.80 was now going to be $529.00. We explained that we had a confirmation number and had called before leaving home to confirm again. He didn't seem to care. He told us that this was the new price, TAKE IT, OR LEAVE IT. So we left.
At that point we were on unfamiliar streets , in distress, knocking on other hotel doors, hoping to find a room to settle in.
Since returning home, we are in the process of contacting The Better Business Bureau and possibly the O.P.P. Fraud Squad.
We believe that they were trying to take advantage of us because of our long distant away and the time we arrived and no where to go,
THESE PEOPLE WILL LEAVE YOU STRANDED ON THE STREETS! :(
Anna Bosazzi

Stayed October 2012, traveled with family
Helpful?
3 Thank Anna903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy M, Manager at The Station Inn, responded to this review, November 7, 2012
We were very disappointed to hear about this experience. We take our customer service very seriously and take great pride in our staff that greet our customers daily with a warm smile.
Our Guest Service Manager has contacted the customer personally to apologize for their experience. The customer has indicated they are satisfied with how the complaint was handled.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hope, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed October 6, 2012 via mobile

We checked in to this hotel last night and took a trackside room based on the nice gentleman's at the check-in desk assurances that the last train was at 10:30pm and it would be quiet after that. No so .. Engines back and forth much of the early hours of the morning and left running outside our room. The rooms were clean and tidy but quite small. The bathroom and shower was great and the restaurant attached was just fine and quite popular. But sorry, we will pass on the hotel in future

Stayed October 2012, traveled as a couple
Helpful?
1 Thank dalenliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy M, Manager at The Station Inn, responded to this review, November 8, 2012
We have spoken to our staff to make sure they advise customers that sometimes there are trains that need to be shuttled back and forth between locations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed September 10, 2012

I stayed here with a friend for one night when we travelled to Cochrane on The Northlander train. The location is ideal as it is right in the train station. The lobby is very sparse and functional as it is the waiting room of the station for Ontario Northland buses and trains. The room was basic but comfortable and seemed very clean. The restaurant attached to the inn/station was good with hearty breakfasts available. If I were to visit Cochrane again, I would certainly consider staying here.

Room Tip: South side faces rail yard; north side faces street.
See more room tips
  • Stayed September 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank sd90mac6000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 29, 2012 via mobile

Good location, friendly polite staff and provides good value, functional, clean and comfortable rooms. Very comfortable beds and station restaurant provides great breakfasts.

Great place to stay before taking polar bear express further north to Moosenee, plenty of long term car parking.

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Regor1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed August 12, 2012

Located right in the old train station this is the true railway experience.
The rooms are reasonably priced and the staff was friendly and helpful.
Our room was clean, a fair size and had a flat screen TV.
It get's a bit busy when the "Polar Bear Express" to Moosonee is coming or going but we didn't have any problems with noise.
There is a restaurant in the station where we had a decent simple breakfast (not included) before heading out on the train.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Malcolm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Station Inn

Property: The Station Inn
Address: 200 Railway Street, Cochrane, Ontario P0L 1C0, Canada
Location: Canada > Ontario > Northeastern Ontario > Cochrane
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Cochrane
Price Range (Based on Average Rates): $
Number of rooms: 23
Official Description (provided by the hotel):
We invite you to take advantage of our exceptional northern hospitality by staying at the Station Inn during your travels to and through Cochrane, Ontario. We are pleased to welcome overnight guests at the Station Inn, which is conveniently co-located with our train and motor coach station, the departure point for the Polar Bear Express train and several motor coach routes.The Station Inn has 23 modern, deluxe rooms, each featuring the following amenities:-A four-piece bath -Cable television -Complimentary in-room Keurig coffee and tea -Iron and ironing board -Individually controlled heating and air conditioning; and -High-speed wireless Internet service available in all rooms Guests enjoy access to our sauna, as well as complimentary parking for both vehicles (plug-ins available) and snowmobiles (with lock-up).In addition, guests have access to the following services, subject to additional charges:-An on-site, full service restaurant -Fax and photocopy service; and -A meeting facility ... more   less 
Also Known As:
The Station Hotel Cochrane
The Station Inn Cochrane, Ontario

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