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“I should have checked TripAdvisor first, I will never return.”

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North Adventure Inn
Ranked #5 of 7 Hotels in Cochrane
Toronto, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“I should have checked TripAdvisor first, I will never return.”
Reviewed March 24, 2013

This was a horrible hotel/motel experience. This establishment was beyond sub-par. The rooms were dirty, the bed mattresses were covered in plastic (I assume for bed bugs?), which leads to a very uneasy sleep as the very fine sheet used to cover the plastic left me feeling like I was sleeping in some sort of dingy hospital. Smutty porn was a part of the free basic cable (definitely NOT a place to bring children), which clearly outlines the type of clientele the establishment is anticipating. The halls were filthy with bags of garbage left both inside AND outside the exits for the entire duration of my stay. The entire building smelled of stale cigarettes, and when I went to check out (at 9:45am), I needed to get someone from the restaurant to knock of the door of the back room, as the attendant was not answering the "courtesy" phone. This person then came out from some back room in dirty pyjamas, wiping sleep from his eyes, looking annoyed that I had asked the restaurant to get him. Perhaps I should have left without paying? Zero would have been about all I was interested in paying for my stay anyway. I will not be returning, nor will I ever suggest anyone to stay here.
The only nice part of this place was the land it rests on. There is a beautiful trail that runs behind the building all the way to Moosonee.

Room Tip: Do NOT stay here, then you'll find a good room.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MeghanIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northadventureinn, at North Adventure Inn, responded to this review, September 30, 2015
As of Sept 1 2016 , the North Adventure Inn is under new management and I can Guarantee you that our rooms are some of the cleaness in the business. We are working countless hours at trying to meet all our the precious concerns left by customers that had stayed here before. Unfortunately all comments left here before sept 1 2015. does not apply to new management . We are local management now and take great pride at making our customers feel at home, As well as providing them with the cleaness room possible. Have a nice winter. The new management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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66 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
1 review
Reviewed March 21, 2013

Tonight me and my two friend came to the adventure in to sleep amd igloos whhen we came inn, it looked nice we got unpacked took a shower and we had water problem so i got out made my hair and the mirroir fell in my face. there is mold on the windows the base bords are full of black mold, and the bed have sand and blood in them. The fire alarm doesent work and neither does the fire Extinguisher. service is terrible the hot tub was dirty and on top of the bathroom there is a platform full of beer cans cigarettes and broken items. Would Recommend going in town finding somewhere better.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snowmobilerider22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northadventureinn, at North Adventure Inn, responded to this review, September 30, 2015
As of Sept 1 2016 , the North Adventure Inn is under new management and I can Guarantee you that our rooms are some of the cleaness in the business. We are working countless hours at trying to meet all our the precious concerns left by customers that had stayed here before. Unfortunately all comments left here before sept 1 2015. does not apply to new management . We are local management now and take great pride at making our customers feel at home, As well as providing them with the cleaness room possible. Have a nice winter. The new management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cochrane hotels

Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 15, 2013 via mobile

We have stayed at the North Adventure every year, most years several times each year, for the last 9 years. Tonight I tried to reserve a room and was refused because we had four people!!! We have never had issues befor staying in the two double bed rooms with four people. I asked for the owners name to contact them about this and Ken, the manager, refused!!!??
Very upset! We have stayed loyal visitors through horrible staffing, poor service and terriblely kept rooms and hot tub. This is the last straw! I will never recomed this hotel to any of my friends or family ever again. There are 16 in our snowmobiling group, all our families ride and have been to the hotel in the past, NEVER AGAIN!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tara1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northadventureinn, at North Adventure Inn, responded to this review, September 30, 2015
As of Sept 1 2016 , the North Adventure Inn is under new management and I can Guarantee you that our rooms are some of the cleaness in the business. We are working countless hours at trying to meet all our the precious concerns left by customers that had stayed here before. Unfortunately all comments left here before sept 1 2015. does not apply to new management . We are local management now and take great pride at making our customers feel at home, As well as providing them with the cleaness room possible. Have a nice winter. The new management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterdown, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2013

We spent a week in February 2013 at the North Adventure Inn and had a great time. The room was very welcoming and we enjoyed sitting by the fireplace and just talking, watching TV and having a few beverages. The staff were pleasant and the owner, Ken, was very attentive to our needs and always greated us when he saw us. The bar was a great place to relax and play a game of pool or just meet new people who were travelling. The cook made tasty creative meals for us and also came and spoke with us to ensure we were happy with our meal. They owner and staff provided us with very personalized service and made us feel very welcome and at home. The location for us was perfect because it was directly on the snowmobile trail and all we had to do was start up our sleds in the heated garage they provide and off we went for a fun day in the most amazing scenery a person could ask for. I would highly recommend The North Adventure Inn to other people it was a wonderful experience and we plan to vacation there again!!! Thanks to the owner and staff for all they did to make us feel welcome.

Room Tip: We stayed in a room in the back of the hotel, which provided spectacular scenery from the french doo...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northadventureinn, at North Adventure Inn, responded to this review, September 30, 2015
As of Sept 1 2016 , the North Adventure Inn is under new management and I can Guarantee you that our rooms are some of the cleaness in the business. We are working countless hours at trying to meet all our the precious concerns left by customers that had stayed here before. Unfortunately all comments left here before sept 1 2015. does not apply to new management . We are local management now and take great pride at making our customers feel at home, As well as providing them with the cleaness room possible. Have a nice winter. The new management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
Reviewed February 21, 2013

If your a sledder(anyone for that matter)when your in Cochrane it's the place to be,The rooms are clean and comfortable you feel right at home,The management and staff are freindly and helpfull,The food is excellant
Your sled will purrr for u after being treated to the heated garage(first come first served) for it's overnight rest and will be eager to go on the amazing trails ahead,which are right next to the Inn
As one of the group described it "awesome"
Thanks for the experiance

Room Tip: we were in three of the loft suites all were great
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bill t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northadventureinn, at North Adventure Inn, responded to this review, September 30, 2015
As of Sept 1 2016 , the North Adventure Inn is under new management and I can Guarantee you that our rooms are some of the cleaness in the business. We are working countless hours at trying to meet all our the precious concerns left by customers that had stayed here before. Unfortunately all comments left here before sept 1 2015. does not apply to new management . We are local management now and take great pride at making our customers feel at home, As well as providing them with the cleaness room possible. Have a nice winter. The new management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level 6 Contributor
253 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed December 11, 2012

We recently stayed here as our first night travelling across Canada. It is dog friendly, a lovely property and the owner is very accommodating. Our only complaint was that there was a hockey team and they were directly above us. The management quickly stopped the noise. I would recommend staying perhaps in the igloo if you need a quiet night of sleep.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sahayoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northadventureinn, at North Adventure Inn, responded to this review, September 30, 2015
As of Sept 1 2016 , the North Adventure Inn is under new management and I can Guarantee you that our rooms are some of the cleaness in the business. We are working countless hours at trying to meet all our the precious concerns left by customers that had stayed here before. Unfortunately all comments left here before sept 1 2015. does not apply to new management . We are local management now and take great pride at making our customers feel at home, As well as providing them with the cleaness room possible. Have a nice winter. The new management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pembroke, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 27, 2012

5 Years ago we stayed at this Inn and in an Igloo, we found it to be clean and comfortable and we had a great time. However we booked into an Igloo for the Aug.25/26 weekend and what a nightmare. The lobby was dirty and had a musty smell. The grass around the main building and around the Igloos was knee high and when we reached our Igloo out back it was the same way. When I got out of the vehicle I almost stepped on an Ice Bucket (I suppose it was from the room) then when we went into the Igloo I was shocked. The beds were messed us and when my husband moved the blankets to check for bed bugs, a few moths flew out. The couch was full of stains, the fridge was full of pizza and KFC Chicken, the microwave door stood open and had a bowl of something in it, the bathroom was a mess and there were wet towels on the floor. However the absolute worst part was the smell and the black mold on the walls and ceiling. We went back to report to the little lad working the front desk that the room was unacceptable and to give credit where credit was do, he tried to show us another Igloo (not as messy but still smelt of mildew) and some indoor rooms. We knew we were in trouble however when he knocked on the door before he opened it to show us. We read the reviews and did our homework before driving 9 hours to get there and it was very disappointing to encounter the nightmare we did. Thankfully we arrived early enough in the day that we could find other accomodations that were suitable. We travel quite a bit and are not fussy as long as the rooms are clean we never complain but this is an outrage and I don't know how this Inn stays in business.

Room Tip: Do not believe everything you read. If you don't mind a little mold and mildew, leftover food a...
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tammyferrigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northadventureinn, General Manager at North Adventure Inn, responded to this review, September 5, 2012
Dear Ms. Tammy Ferrigan,

I returned from my vacation on Monday August 27, 2012.
As usual I went on Trip Advisor to see my guest comments, and I read your comments.
I sincerely apologize for your experience at the North Adventure Inn. I agree with what you expressed, and believe me, I would react just like you if I experienced the room condition as you did.
Since yesterday, I have had meetings with my staff and here is how I can explain (no excuse) you the circumstances relating to your experience.
Since past month, all my Igloos are on refurbishing and maintenance schedule, and before I left for my vacation few weeks ago these rooms were placed as out of order or non rentable rooms. I was informed that these rooms were used by the maintenance crew during their breaks. However, for some odd reason the room status was changed in the computer and it was rented out to you. I personally apologize for this error.
As you will notice from the preceding comments on Trip Advisor, my staff and I take a great pride in guest service and guest comfort. I will go distance to ensure that my guests are getting the best possible service along with clean & comfortable room.
Please accept my deepest apology for this unfortunate incident, and please let me know what I can do to invite you back to experience the very best of our HOSPITALITY at the North Adventure Inn.
Thank you for your understanding of this unfortunate event.
Best Regards.

Vijay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about North Adventure Inn

Property: North Adventure Inn
Address: 517 Hwy 11 W, Cochrane, Ontario P0L 2B0, Canada
Location: Canada > Ontario > Northeastern Ontario > Cochrane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #5 of 7 Hotels in Cochrane
Price Range (Based on Average Rates): $
Hotel Class:3 star — North Adventure Inn 3*
Number of rooms: 28
Official Description (provided by the hotel):
North Adventure Inn is a hotel designed for our guest to have a cottage / cabin feel in every loft room. They provide guest with a special experience and a feeling of being as relaxed here as on the sofa at home. The hotel is only 1 km from Cochrane and has direct access to snowmobile trails. It offers the comfort of big city hotels with the quietness of country living. Our loft suites come with a jaccuzi tub as well as a shower to give you extra comfort after a long hard day. The Inn also has 4 igloos that offer a unique experience found nowhere else in the north. ... more   less 
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Also Known As:
North Adventure Hotel Cochrane
North Adventure Inn Cochrane, Ontario

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