So we decided to go up to Pleasant Manor, not expecting luxury, but at least expecting heat in our rooms. We get there and drop off our stuff and leave to go skiing for two hours. The room was freezing before we left, so we turned on the heat. We got back no later than 2 hours and the room was still freezing. When we asked for assistance, the manager refused to help. Then we asked for a refund since we didn't want to stay in such a freezing room . He refused to give a refund and claimed that we "pushed him or threatened him" for our refund. His wife claimed to have witnessesd this...they must always pull this as a team to scam. He flat out lied!!! We were apalled and left the motel, He scammed us fully.
He has definately done this before-beware, this is a dishonest establishment.
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- Also Known As:
- Pleasant Manor Hotel Collingwood
- Pleasant Manor Motel Collingwood, Ontario