We unfortunately (yes....really unfortunately) bought the dealfind voucher for this below grade resort where the staff does not not even what customer service means. All of them, honestly all of them are very very rude...specially, I think, they are told to behave this way with people who want to use this voucher. Starting from the time of booking, we did not get any help. Finally when we were able to get a room, the room we were given was on the farthest end of the whole resort even though we requested for it near the centre as we were travelling with two young kids. Nobody seemed to care or atleast show that they cared. Food is horrible, cold most of the time. And the most funniest thing was even though we ordered as a family they brought two orders when everybody was done eating and the lame excuse they gave was they had to make it from scratch. Waiters and specially the manager were the most rudest person I have ever seen with lots and lots of attitude. Spa services were from hell and I can tell for sure that the therapist that they have are totally inexperienced and unwelcoming. I was expecting a relaxing get away but in the end what we got was sub-par, aggravating, and most third-class rated service you would ever get. I have seen a lot better services at a 2 star or no star road side motels..... All of you who are reading this, please do yourself a huge favour and stay away from this resort.....and you will be very glad that you did,even if you have bought the voucher please dont put yourself and your family in a akward situation and if you are thinking of booking this resort for a relaxing and nice get away, please stay away...If you read the reviews on this site, it will tell you the whole story....I am sure the management is aware of this and still they dont want to do anything about it. OMG....I really feel for the people who were sucked into buying timeshare for this property.....All I can say is All the best..
- Official Description (provided by the hotel):
- The Georgian Bay Hotel offers superior hotel rooms, one, two, and three bedroom suites, indoor and outdoor pools, a tennis court, a children's playground, a workout room, and Superstition Golf, a spectacularly landscaped 18 hole professional family putting course. Our recent renovations have transformed Georgian Bay Hotel and Conference Centre into a stunning venue. From corporate events, corporate meetings and retreats, weddings and private parties, our freshly re-designed event rooms are ideal for a variety of occasions. State-of-the-art technology and a selection of venues that vary from small intimate events to ballrooms that can accommodate up to 400 plus people make the Georgian Bay Hotel & Conference Center the perfect location for your next meeting, retreat or event. The Spa at Georgian Bay Hotel & Conference Centre Our intimate spa setting is sure to help you leave your cares behind. If your personal goal is relaxation, beautification or wellness our highly trained staff can help. The combination of comfort and personalized attention will be sure to fulfill your vision of the perfect day spa experience. We provide a full line of services including registered massage therapy, specialty body treatments, skin care using Eminence Organic products, hand and foot care, and specialized retreat days. Our spa professionals are dedicated to creating and providing customized treatments that will exceed your expectations in both product quality and service. Book a party and our spa manager will be happy to help plan for any special occasion. Gustav Chophouse & Bar? Offering a unique, refined and comfortable dining destination located in the lobby of the Georgian Bay Hotel & Conference Centre. As the name suggests, Gustav offers classic chophouse fare with a modern touch. ... more less
- Reservation Options:
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- Also Known As:
- Georgian Manor Hotel Collingwood
- Georgian Manor Collingwood
- Georgian Bay Hotel & Conference Centre Collingwood, Ontario