- Free Wifi
- Free Parking
Don't let the nice promo picture or the main lobby fool you, this is anything but a resort. A roadside hotel with a couple of remote amenities you have to walk to. The room was dirty, washroom filthy, and no fridge. When I question the staff about this they pointed out " this was standard room" That afternoon I did play golf and found the coarse to be in good shape and challenging although not the most brilliantly laid out coarse. The bar in the hotel was ok although a bit expensive considering there was no entertainment.($9 for a glass of wine and $6.50 a draught) If you decide to rent some bikes, and the staff tells you all 20 bikes are being repaired, go to the shed and check it out for yourself. I was attending a wedding at the resort, one of the bright spots. The wedding at the marina was excellent and I found the staff from the resort prepared a good meal, and did a good job catering it. The breakfast buffet was good but don't tip, it is on your room bill.
I didn't find the grounds or the hotel to be immaculate as some people did. If you are looking for a time share or a weekend away go elsewhere, if this is among one of the better timeshares I would hate to visit the others. Trust most of the negative reviews, you won't be disappointed.
From arrival to the end of the timeshare pitch...awful experience!
Kept my shoes on at all times in the room, the carpet was so dirty. Decor from the 70's. Frontline staff were mediocre. Golf course deserted and yellowed. Seen better pools in "no-tell motels". Stables closed and barn torn down. Paint peeling everywhere. But, the worst was the timeshare "presentation." We fully expected it to be 2 hours long as part of promo deal. But after spending 2 days, this was a total let down and we were not interested. The sales person picked up on our lack of interest when we asked that the tour not last more than the required two hours. At that point she told us we could just get out of the car and not go on with the tour, especially since she had had a "bad day." (We had no choice but to stay, otherwise would be liable for full costs.) From this point on, things got worse. In the Club Cranberry presentation room, we were told by a so-called manager to remove our sunglasses. Upon questioning, she told us that we were under their roof and had to follow their rules. We're in our 40s but treated like 12 year-olds. We were stunned by the rudeness, the degradation of having to put up with that behaviour to avoid paying hundreds of dollars for a dumpy room and a run-down resort. We had to stay the full 2 hours even though we were done early. Thought we were in Shawshank Prison! We made sure to get a copy of our obligation discharge form for back up just in case they decide to add charges later. STAY AWAY from Cranberry Inn, Club Cranberry.
My wife and I just returned from a weekend at Cranberry. It was a promotional package and we were required to sit in on a Time Share presentation. We found the hotel to be ok but a little outdated. They told us they were preparing to renovate the Inn in the near future. The outside pools closed at 5:00 pm which we found to be too early. The restaurant was fine. The bar had jazz/blues entertainment which we aren't into and apparently alot of other people either since the first night it was us and another couple there and the second night, it was only us. (suckers for punishment). The time share presentation which we did on the last day of our weekend, was ok but it went over 3 hrs instead of two as they had told us. You ar not allowed to take the information with you to review or if you sign up, there is no getting out of it. If the deal is so great, I don't know why they don't want you to take your time to think about it. We said no to the package (had to say it many times, they don't take no for an answer very well). I would return to the resort but without the promotional package.
My family just spent a weekend at the cranberry resort. We had a OK time. The pool was nice, a bit cold for the kids and the rooms were substandard. No microwave or fridge in the room or elevators. The coupons we received when we booked the weekend were useless to us. The horseback riding (Pony rides) were not included in the voucher and the dinner voucher for the cafe were only to be used after 5. The restaurant is quite fancy and not appropriate for young children so we elected not to use it for dinner. The tour guide on the promotional tour was new and friendly and didn't pressure us. However the sales person was very forceful and rude and made a comment that my husband and I better step up to the plate if we want to start vacationing better.
Wouldn't go back to the Cranberry, but we would go back to Collingwood and stay in the village.