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“Thumb's Up !!!!” 4 of 5 bubbles
Review of Cranberry Resort

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Cranberry Resort
Ranked #3 of 11 Hotels in Collingwood
Ontario
Level Contributor
221 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“Thumb's Up !!!!”
4 of 5 bubbles Reviewed February 8, 2009

We stayed at the Cranberry Inn. We had a room with 2 double beds in their motel. They have finally renovated! We loved the new decor, new tiles, new lighting. Why did they not go with new flat screnn TVs too? A full hot breakfast was included in their reasonable rate.

  • Liked — bright, large bathroom and comfortable beds
  • Disliked — old TV
  • Stayed February 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank belleamie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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947 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fredonia, NY
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed January 29, 2009

My wife and I spent five days in Collingwood at Cranberry Resorts. I read a lot of negative reviews and found none of this to be the case. We had a nice one bedroom suite at the Club Cranberry. The only complaint that I had (joking with my wife) is that the glass ware was too small. There were plenty of things to do in the area. We went to cross country ski and have some time alone. The resort had a wonderful X-counrty track on site. If you were daring, the Georgian trail is located next to the property. We went to Blue Mountain to see the "Village". That was just OK. Saturday night we sent to the ice arena for skating.(the resort rented a night for guest to go for free). On Monday we went on a Tobogon trip. (that is a young persons sport...too much walking up and down the hills!!!)

All in all we had a great time. This is not a 5 star, but the accomodations were fine. We were never approached about attending any time share presentations

  • Liked — The Pool
  • Stayed January 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank mamcjreynolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed January 19, 2009

We stayed at the Cranberry Resort Jan.17, being there for a wedding.

Check-In :
The customer service was pleasant, the lobby was a nice atmosphere with complimentry chicken broth for those coming in from skiing all day. Check in was fairly smooth and easy going, we were given a map that showed where the Bear's Den hall was, where the recpetion was being held: down the road, turn at the lights...we asked if there was a shuttle servie, the woman answered, no I'm sorry there is NO shuttle service from the hotel to the hall. fair enough.

The Room:
at first glance he room was nice, a lttile over heated but nice. we ad one queen size bed, a couch and a nice tv. The room came equipped with a hole in the carpet, and fraying in places. The bathroom door had a corner misasing, the paint was peeling from the walls, and the shower matt had mold on it.
I have to say the toiletries were nice, they had a nice cranberry scent. The bed was hard as a rock and the pillows were awkward. 2 was too much pillow, 1 was not enough.

Lounge 26:
We had dinner as the wedding was a late ceremony, we wanted to go to memories but were told we needed a reservation, something that could have been mentioned on checkin or when we booked. The service was great until we had everything served to us, then we had no one clear the dishes and we had to approach the bar for our bill. No complaints with the food.

The Hall:
Was perfect for the occassion!! spacious, waterfront, the bathrooms clean, the drinks a little over priced but a pleasant experience. Upon ariving by taxi and $8.00 later we found out that yes indeed there was a shuttle. I later asked the front desk about this but the girl stated there was no way we were told no shuttle...oh well we wasted $8.00 believing the first girl.

Check Out:
It was going smoothly until my credit card was declined. Apparently when you check in they ask for your card and place a $250 security deposit on it which is held for one week in case you smoked in your room or had a pet. then they charge you for the over priced room in which they also over charged on gst and pst as they were the same price. After some discussion with the manager the security hold was lifted so they could charge the room.

We will never go back here, we have heard the condo's are great and the castle, but as far as the hotel is concerned, it was over priced and they tried to sqeeze as much money out of you as possible without providing anything.

  • Liked — The food was good.
  • Disliked — The value and over charges on taxes.
  • Stayed January 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Drywave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Collingwood hotels

Hamilton, Canada
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed January 14, 2009

We booked a one week stay from December 27 to January 3, 2009 through a time share exchange. The first unit we were booked into did not meet our expections (first floor unit with low ceilings and very small "ground level" windows. We were immediately shown a unit on the 3rd floor that was better than we expected. The unit was very large & had views of both Georgian Bay (from the balcony) and the ski runs of Blue Mountain (from the second bedroom). The Castle is a little over one year old and poorly constructed. There was a wind storm on our second day and as a result a 20 feet by 20 feet sheet of siding from the building blew away - leaving the plywood of the building exposed to the elements. The entire building was "moving" with the wind. Also, all of Collingwood lost power for a few hours (including the Castle). When the power came back on - we had no heat. Luckily, we did have an electric fireplace that kept us relatively warm (67 degrees F). When we called the front desk, we were told to turn on the air conditioning and set the thermostat to 50 deegrees F and the heat will come on. This method did not work (temperature dropped to 63F) and we did not have heat from December 28 in the afternoon until Janaury 1 at noon when maintenance showed up to fix it. We were given a small space heater on the afternoon of December 31 (temperatures were approximately -15 C!).
The fire alarm went off at 4:15 am on January 1st - we had to take our family and guests across the highway in a snowstorm with -20C temperatures and sit in the lobby for two hours. Never found out what the alarm was all about as there was no fire.
Location is good because you are 10 minutes to the east to downtown Collingwood and 10 minutes west to Blue Mountain ski hill.

  • Liked — New unit with all kitchen ammenities, comfortable beds, good location, lots of free parking
  • Disliked — lack of heat for 3 full days
  • Stayed December 2008
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank moondrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 27, 2008

This is a great place for families. We almost changed our minds when we read some of the awful reviews, but we are so glad we went. We stayed in a 2 bedroom condo in the castle. We had a most wonderful view of the bay. The suite is clean, spacious, relaxing, and fit our needs perfectly. The kids had a wonderful time playing in the snow and meeting other children from Mexico and South Korea. There are a lot of things to do in the community - lots of nature to explore, lots of shopping. There is this quaint shopping center called the Village. That's a must do for us women. Great restaurants in Collingswood. Very nice local people. We went tobagonning, snow shoeing, and of course we went on the bus tour to Niagra Falls. The bus tour was well worth the money. It was fun and educational for every one. My husband and I found the Georgia downs where we got in a little adult time (the slots). Also, we managed to get in an hour at the casino at Niagra. Our trip was wonderful. Nice resort staff. Very helpful. We didn't have to listen to any time share sales pitch, so we can't talk about that. btw--we are from Georgia, USA. Our boys are ages 7 and 17.

  • Liked — great condos at the castle--nice suites, great view of the bay.
  • Disliked — nothing to complain about.
  • Stayed November 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank jamgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed November 2, 2008

We stayed at the Cranberry Resort for one night. The room was nothing more than a very old and tired motel room (worn carpeting, peeling paint, lousy beds, noisy fan). We ate at Memories and this was good. I would not recommend this hotel to anyone. We attended their presentation the following morning and they were very pleasant with us, until we said we could not make such a decision without thinking about it for a few days and then their demeanors changed (cold).

  • Liked — Nothing
  • Disliked — Just a very old and run-down hotel
  • Stayed November 2008, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank stoeps5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timmins
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 6, 2008

Our mini vacation was booked through Universal Adventures. We were promised deluxe 2 bedroom suite, hot tub, kitchen and much more.

When we arrived we recieved a standard hotel room cracks in the walls, dirty carpets and pealing paint in the batroom. It looked like it was caused from water damage.

The lobby and entrance looked great but this to impress those who want to buy a timeshare.

The pools were small and no deep end.

The best part of the trip was the day we spent in Blue Mountain away from the resort.

If all you are looking for is a roof over your head and you are there for the Timeshare presentation meaning your room is discounted a lot or maybe free, try it, the scenery is great and local attractions are not far away.

  • Liked — Close to Blue Mountain
  • Disliked — Room was very run down.
  • Stayed August 2008, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Rick1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cranberry Resort

Property: Cranberry Resort
Address: 19 Keith Ave | Highway 26 West, Collingwood, Ontario L9Y 4T9, Canada
Location: Canada > Ontario > Collingwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Collingwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cranberry Resort 3*
Number of rooms: 181
Official Description (provided by the hotel):
Cranberry Resort, set against the panoramic backdrop of Blue Mountain and the beautiful waters of Georgian Bay, is a world-renowned, 750 acre year-round vacation destination. At the Cranberry Resort, you can experience an expansive 18-hole golf course, full-service marina, fine dining, a luxurious spa and a wide range of outdoor and indoor fun the whole family can take part in. Cranberry Resort is a 4-season vacation paradise! ... more   less 
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Also Known As:
Cranberry Hotel Collingwood
Cranberry Resort Collingwood, Ontario

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