My boyfriend and l just returned from our 2 night stay at the resort. Have to be honest prior to
going we read nothing but BAD reviews to the point that we wanted to cancel. But in doing
so we would have paid a penalty for not attending the 2 hour sales presentation.
Wow, the reviews got it all wrong. After reading about the long wait and incompetent front desk service,we were checked in promptly by "Shelby" who was pleasant, courteous and efficient. Shelby later on helped me with where to eat and points of interest.
Our room was clean, fresh smelling and tidy. The bed and bed linen were pristine white and so
so comfortable. Bathroom towels were ample. 4 large new soft towels for the 2 of us. The bath
products were better than most hotels.
Upon checking in our AC was not working. Repairman came promptly and said only fan was
operating. If we were not happy with just the fan let staff know. After 30 minutes we realized
room was too stuffy with just the fan. After calling Shelby she gave us a new room right away.
I call that service.
I would definately stay again.
Lets face it, its not a five star hotel but for the price you pay its more than worth it.
Peggy and Victor
- Official Description (provided by the hotel):
- Cranberry Resort, set against the panoramic backdrop of Blue Mountain and the beautiful waters of Georgian Bay, is a world-renowned, 750 acre year-round vacation destination. At the Cranberry Resort, you can experience an expansive 18-hole golf course, full-service marina, fine dining, a luxurious spa and a wide range of outdoor and indoor fun the whole family can take part in. Cranberry Resort is a 4-season vacation paradise! ... more less
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- Also Known As:
- Cranberry Hotel Collingwood
- Cranberry Resort Collingwood, Ontario