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“Comfortable stay”

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Holiday Inn Express Hotel & Suites Huntsville
Ranked #2 of 18 Hotels in Huntsville
Certificate of Excellence
Oshawa
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Comfortable stay”
Reviewed October 2, 2013

We spent one night here to see the changing leaves .Arrived just before $ had to wait for room . Comfortable room .Good breakfast .The pool was nice One staff on front desk so it made line ups to check in .Convenient for shopping and restaurants.Would return .

Stayed September 2013, traveled as a couple
Helpful?
1 Thank BJ2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    179
    125
    28
    2
    8
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145
109
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34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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England
Level Contributor
83 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 1, 2013

This is a great hotel, but seems to be short-staffed.
We stayed for 2 nights. The hotel was busy and it took a while to check-in with the receptionists having to answer phones as well as deal with the customers at the desk.
It was after 4pm yet our room (and another couple's room) was not ready as housekeeping were "rushed off their feet". Our room wasn't cleaned on our second day, we arrived back at 5pm and everything was as we'd left it at 10am.
There was only one lady looking after the breakfast room on our first morning and she couldn't keep pace with everything. It improved on the 2nd morning with 2 ladies working.
Room and facilities were excellent. The staff themselves were also great, very helpful and very friendly, but not enough of them.

Room Tip: We chose a suite which was very good. The standard rooms were lacking comfortable chairs.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Retiredandhappy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 1, 2013

We were in Huntsville for golf and family visit and booked this hotel rather randomly through Expedia and it far exceeded our expectations. I travel extensively on business and stay in 4-star and 5-star hotels and while the amenities were basic, the cleaniness and the staff at this Holiday Inn were more than impressive. Lilliane was fantastic - these folks really understand what it means to be customer-focused. Nicely done!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Val M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 1, 2013

I've stayed at a few Holiday Inns and it seems that the interior designers have decided that the window curtains shall remain open at all times. Maybe this gets you up earlier so they have more time to clean.

It's not that they don't pull completely across the window - they basically don't move at all as there is only material to cover the edges of the window. Maybe I'm missing something basic but I don't think so.

First saw this in the HI in Newmarket Ontario, then we stayed in the Huntsville Ontario HI last weekend. Same thing, but this time there was a powerful spotlight in the complex next door that shone right on our bed.

I had to drag the table to the window and then put a chair on it to block the glare. Hey Holiday Inn, what's up?????

Room Tip: Ask for a fridge beforehand.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Hogboy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew P, General Manager at Holiday Inn Express Hotel & Suites Huntsville, responded to this review, October 12, 2013
Dear Hogboy47:

We do in fact have blackout drapes in all of our guestrooms! We even go one step further here at the Holiday Inn Express & Suites Huntsville and we include a nice plastic clip to keep both sides of the curtain together to ensure your room stays nice and dark!

The drapery you're referring to is the drapery which matches the room and yest these smaller pieces are to enhance the decor in the room but are not meant for anything but decor. Behind these two small pieces each Holiday Inn has sheers that go across the entire window and behind the sheers are the thick blackout drapes! I'm sorry you missed them. Anytime you ever encounter a problem regardless of where you stay I always encvourage all guests to call the front desk so they can reedy any issue you're having or at least make it right!

Thank you for being our guest and we truly look forward to having you return!

Sincerely,

Matthew Phillips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 30, 2013

We arrived tired and hungry after a long day of sightseeing in Algonquin Park. The Holiday Inn Express was a pleasant respite. Our room was large and nicely appointed. The bathroom was immaculate. The room was exceptionally quiet. In addition, it is conveniently located to restaurants. We highly recommend this Huntsville gem!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lakinhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, ON
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 30, 2013

Arrived last evening to the beautiful Muskoka region after a 6 hr. drive from Windsor. Just finished the first of a 5 day stay and already it's very clear where We'll stay next time around. From the check-in desk staff TO the chef, Liliane, who made the rounds in the dining area to ensure each guest was satisfied (the warm,hearty breakfast is included), TO an extremely pleasant and accommodating Room Attendant, Angie, this hotel IS everything excellent about which most have already identified and written about on Trip Advisor. A clean, fresh scent when you enter the building and observable cleanliness to compliment it. Our suite was impeccably appointed and impeccably clean - again prepared for us by Angie. A quick chat with her today and it was obvious that this is 'not' just a job to her......keeping up the ratings IS her mission, as is Liliane's based on a conversation with her as well. Will DEFINITELY stay here again......we KNOW this after just one night and one day! Looking forward to our next 4.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CareZee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithville, Canada
Level Contributor
145 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 28, 2013 via mobile

Spent 3 midweek nites in a suite
extra room was nice
nice egg & sausage selection included in hot breakfast
1 minute automatic pancake maker produces 2 pancakes
close to Walmart & nearby restaurants
lots of walking trails loved Lion's Lookout very scenic views
Fall colours are peaking & short drive to Algonquin Park
We will be back!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Huntsville

Property: Holiday Inn Express Hotel & Suites Huntsville
Address: 100 Howland Dr, Huntsville, Ontario P1H 2P9, Canada
Phone Number:
Location: Canada > Ontario > Muskoka District > Huntsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Huntsville 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Hotel located in Muskoka, ON Offers Guests a Pleasant and Peaceful Escape Conveniently located where Highways 11 and 60 meet, the Holiday Inn Express Hotel and Suites Huntsville is situated in the heart of Ontario's most breathtaking landscape. Within walking distance of stores & restaurants, our hotel provides guests with plenty to experience throughout their stay. Less than two kilometers from our Huntsville accommodations, guests can re-visit history at the Muskoka Heritage Place, enjoy an arts performance at the Algonquin Theatre or go boating at Hutcheson or Avery Beach. Perfect for a day trip, Algonquin Provincial Park and the Trans-Canada Trail are also within a short distance of the hotel. Business travelers can appreciate that Kimberly Clark, Hydro One, KWH Pipe and Tembec are less than three kilometers from our convenient Huntsville hotel. Canada Post and Wal-mart are also located nearby. During your stay, feel free to take advantage of the free high-speed, wireless Internet access and complimentary breakfast. We invite you to relax by a warm fire in the hotel's great room and bird-watch on our outdoor patio. A heated, indoor pool, a fitness centre, a 24-hour business centre, a convenience store and pet-friendly rooms are also available for your convenience. Be sure to explore our Huntsville hotel's excellent rates and plan your trip today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Huntsville
Holiday Inn Huntsville
Holiday Inn Express Huntsville
Huntsville Holiday Inn
Holiday Inn Express Hotel & Suites Huntsville Ontario

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