We phoned July 9, 2008 to make our reservation to stay for the night of Wed. Aug. 27,2008. We used VISA to guarantee our intentions. We had bought tickets to see Jesse Cook in concert at the Algonquin Theatre. The VISA bill arrived August 20, and much to our surprise, we had been charged for a stay at the hotel. When we called to confirm our reservation, we were told "No. Your reservation was on Sun. July 27. That is what you told us and that is what we wrote down, and you missed your stay." What followed after that was accusations of driving to Huntsville a full month before the concert and staying at another hotel, rather than with them. When we did go to Huntsville for the concert (staying at Holiday Inn.... recommended) we decided to plead our case in person. We were told in no uncertain terms, that we were liars, cheats, theives, and that The Huntsville Inn NEVER has made a mistake and NEVER will. As for our money, we can go fight with VISA for reimbursement.
In short, I would NEVER recommend anyone stay here, unless you want bad/no service, bad attitude, and your character besmirched.
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- Also Known As:
- Huntsville Inn Ontario