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“Child-Free Holiday”
Review of Deerhurst Resort

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Deerhurst Resort
Ranked #3 of 18 Hotels in Huntsville
Grimsby, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Child-Free Holiday”
Reviewed April 22, 2014

Our recent stay at Deerhurst was absolutely spectacular and sooooo relaxing! We had a few minor hiccups on the first day of our stay, but any issues we had were rectified swiftly and professionally by Haley at Guest Services. Our room in the Summit Lodges overlooking the lake and the golf course was beautifully updated and the perfect amount of space for our stay. The bed was to die for!! I haven't slept that well since before I had children 12 years ago! The food at Eclipse and The Lobby Bar was amazing. Saturday night I had Butternut Squash Ravioli and my husband had Cinnamon Curried Lamb - we both said it was one of the best meals we have ever had. Our server, Murray, was courteous and attentive, and made our experience at Eclipse that much more enjoyable. We did, however, find the buffet breakfast to be "average."
The resort, overall, is beautiful, although we did find that this past harsh winter seemed to have taken it's toll as there are some outdoor areas in need of repair, as well as some dangerously bucking sidewalks.
We were glad to have purchased the Muskoka Your Way package, as I'm sure the added expenses for food and activities could add up very quickly. We would definitely recommend this package and will purchase it again in the future.
Overall, our experience was very relaxing, with the view, the food and the staff all top notch. We will be back for sure!

Room Tip: Summit Lodge rooms are newly renovated and have a small kitchenette.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeggyandTodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, April 28, 2014
Thank you for posting a review and the compliments on service and friendly staff. So glad that you enjoyed the renovated One Bedroom Suite in the Summit Lodges and that you took advantage of our Muskoka Your Way Package which includes accommodation plus a $100 resort credit.

We are sorry that you experienced some hiccups and are grateful you brought your concerns to our attention during your stay so we could rectify them immediately.

As the snow and ice just disappeared last week, our Grounds department has been working diligently to keep our guest areas safe and clean after a long winter. It is nice to see the perennial gardens starting to bloom and trees starting to bud. We are all looking forward to a warm summer!

Thank you again for sharing your experience with others on TripAdvisor. We look forward to seeing you again.
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Rating summary
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  • Sleep Quality
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  • Value
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English first
Toronto, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 21, 2014

This is our third stay at Deerhurst, and we had a marvellous time. We usually stay at the summit lodge but this time we were at the Bayshore facing the lake. The rooms are a good size and modern. The beds are so good I wish we could take one back home with us. As usual there are lots of activities to get involved with, horseback riding, indoor rock climbing or just hiking on the surrounding trails. Every time we go back we find the hotel staff always friendly and accommodating, which shows good management. Deerhurst is now our go to retreat. Keep up the good work.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 547sandra12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, April 28, 2014
Thank you for the 5 star review. We are pleased to read that you were impressed and enjoyed your stay with us at Deerhurst Resort! We appreciate you taking time to post a review and will pass your feedback along to our team. We look forward to your return so you may relax and enjoy your leisure time and explore everything Muskoka has to offer!
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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 20, 2014

We (Husband, me, and our dog) stayed here for this Easter holiday.
It's an overall good experience.
The resort is very dog friendly.
This is the most important thing to us as we do road trips with our sheltie.
Staff greeted us warmly and answered our questions promptly.

We had one dinner and a Sunday brunch when we stayed there.
Food and services were decent.

We enjoyed our stay there and would love to go back someday. (Sheltie loves it too.)

Room Tip: We stayed in the main building and the bed is very big! Love the big bed!!!
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  • Stayed April 2014, traveled with family
    • Service
Helpful?
Thank Jocelyn0926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, April 21, 2014
Sincere appreciation for posting such a detailed review. We are pleased to read you enjoyed your stay and the pet friendly accommodation in our Main Building met your needs. Thank you for the many compliments, I will ensure your feedback is provided to our team, as they take great pride in ensuring our guests and their furry friends have an enjoyable experience. We look forward to your return!
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North Bay, Canada
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 12, 2014 via mobile

My husband and I have decided that Deerhurst will now be our home away from home :) the suite they put us in blew us away and made our retreat a special one. The staff are friendly and go above and beyond. Looking forward to our next getaway here. Definitely returning :)

Stayed April 2014, traveled as a couple
Helpful?
Thank mmclure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, April 14, 2014
Thank you for the 5 star rating! We appreciate you sharing your feedback and experience with others on TripAdvisor.

If you plan to visit us more regularly throughout the year, I recommend you take advantage of our Preferred Membership, which is of great value and provide perks and benefits for guests who visit us often. The membership benefits include a discount on dining based on the number of guests in your party, savings on Spa services at Shizen Spa, Golf Green fees and admission to Decades, our latest live show. Also included is a one night stay (available in select accommodation and is subject to availability). For more information or to become a Preferred Member, please contact us directly.
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Hamilton
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 9, 2014

We were passing through the area and looking for somewhere nice to celebrate my birthday. (I'm not the "noisy party" sort.) We stayed in a Summit Lodge and were really impressed with -- in no particular order -- the kitchenette, the showerhead, the fireplace, the views, the furniture, the mattresses, and the absolutely marvelous way no mysterious allergic reactions ruined getting a decent night's sleep. (It's happened to me before, even in luxury hotels.)

Dinner in the Lobby Bar was lovely and everyone enjoyed their selections. Buffet breakfast at Eclipse was wonderful. Staff at both restaurants were attentive and personable but knew when to let us just enjoy our meals and conversation. They absolutely earned their generous tips!

Our visit was marred by bad weather and I'll also admit that it grated somewhat to pay a "resort fee" when the resort was closed to us. I might also suggest that since indoor parking isn't an option, the resort might offer clearing snow and ice off of vehicles as a service. That said, we all agreed that it was a great trip and we're definitely going back.

Room Tip: If allergies are an issue with you, definitely choose the Summit Lodge over the other older condo-st...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ben_Robbins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, April 11, 2014
Thank you for choosing to spend such a special occasion with us at Deerhurst Resort! I am pleased to read of your positive experience and that you enjoyed the renovated One Bedroom Suites in the Summit Lodges.

The nightly resort fee includes year-round benefits and several new seasonal services previously charged for including parking, hi speed internet, in room coffee service, shuttle to the Decades Live show and Steamers Restaurant (when open), use of the indoor and outdoor pools, hot tub, towel service, fitness room, board games. During winter the following additional activities are available: cross country skiing, snow shoeing, ice skating and hockey, all of which were previously paid for by guests in addition to their room. For the summer season we will be including, at no charge, use of our extensive kids splash zone and all non-motorized water craft such as canoes, kayaks, stand-up paddle boards.

We are pleased to read you are planning a return trip and look forward to welcoming you back!
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Newmarket, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 4, 2014

We got a weekend deal via Travelzoo so given that we didn't pay the full price, the value was good. However, I can't see paying regular price to stay at the resort. Traveled with my husband and two teenagers. We stayed in the main building so nice that everything was a walk away. Rooms were nice, clean and we had no issues. Disappointed though, that there was no fridge in the room.

Like most of the reviews, found the food on the resort and paid for activities to be expensive. We ate outside the resort at this wonderful Italian restaurant in town and the price was fantastic.

Lots of activities for YOUNG kids to do for March break, however, my older kids got bored... FAST. Love the free activities that came with the resort fee, especially x-country skiing. The skating rink was closed the Saturday due to weather conditions so that was disappointing. Instead we hit the arcade and was frustrated because some of the games ate our coins and the prize claiming machine was broken. We had to go to the general store to call for help. Waited 20 mins and no one came. We went back a second time and the employee came within 5 mins. He fixed the ticket counter but getting to the prizes was still broken. The employee left before we figured that out and since we didn't want to wait any longer, the just kids had to pick whatever prizes was working.

Swimming pool was nice and spacious. I was surprised, however, that alcohol was allowed in the pool area. I saw parents supervising their children with beer cans by their chairs, while other parents were a little more discreet with the red Solo cups. It was very busy but that's expected given it's March Break.

Overall, it was a nice stay but nothing of a WOW factor that would be worth the cost. I would not pay full price for the weekend.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, April 7, 2014
Thank you for posting a review. Pleased to read that overall you were satisfied with your accommodation in the Main Building. Deerhurst does have a variety of different types of accommodation with a variety of different room features. Should you prefer a room with a fridge, I would recommend reserving a Summit Lodge One Bedroom Suite or one of our Multi bedroom Condos for a future visit. Our reservations team is always here to assist our guests and provide recommendations based on preferences.

Our sincere apologies that you experienced issues with the Stargazers Ridge Amusement prizing machine. What you experienced is not the norm and has been addressed with the technician who maintains the machines.

Your comment regarding activities is concerning as the resort offers an abundance of activities in the winter season. The milder weather during March break did affect us opening our skating rink a few days however all other winter activities were available such as Cross Country Skiing, Snowshoeing, Sleigh Rides, Tree Top Trekking, Dog Sledding and more. Our guests also had the option to downhill ski, snowboard and snow-tube at nearby parks.

Alcohol is strictly prohibited in the vicinity of the indoor pool. Our staff monitors the area and will address guests if found in noncompliance.

Also want you to know that we do our best to set our prices to remain competitive and appreciate your feedback as we continue to evaluate this.

We appreciate the time you have taken to post a review and hope we will have another chance to welcome you back to our resort.
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Toronto, Ontario, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 2, 2014

Great 1-night get away. Very helpful staff, accessed room early, able to switch to a king and check out late. Had an amazing massage with David, food was great. Lovely poot, but hot tub was much too hot.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RELM73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this review, April 3, 2014
Thank you for posting a review. Glad you enjoyed your getaway. The next time you visit I recommend you take advantage of our ‘Stay Longer and Save’ rates so you can explore and experience Muskoka and ALL it has to offer!
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Additional Information about Deerhurst Resort

Property: Deerhurst Resort
Address: 1235 Deerhurst Dr, Huntsville, Ontario P1H 2E8, Canada
Location: Canada > Ontario > Muskoka District > Huntsville
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Huntsville
#1 On the Beach Hotel in Huntsville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Deerhurst Resort 3.5*
Number of rooms: 330
Official Description (provided by the hotel):
Discover Deerhurst Resort's idyllic lakeside setting in Muskoka cottage country. This 760 acre, year-round retreat is minutes from Algonquin Park and historical, culinary, sporting and cultural attractions like Huntsville's Group of Seven Outdoor Gallery and neighboring Hidden Valley Highlands Ski Area. Known for its two 18-hole golf courses, Deerhurst offers the most on-site activities of any Eastern Canada resort, from indoor rock climbing, Treetop Trekking, paintball, ATV tours and snowmobiling to water sports, spa and a live entertainment. ... more   less 
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Also Known As:
Deerhurst Hotel Huntsville
Deerhurst Inn Ontario
Deerhurst Ontario
Deerhurst Resort Huntsville, Ontario

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