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“Great for kids and golfers”
Review of Deerhurst Resort

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Deerhurst Resort
Ranked #3 of 18 Hotels in Huntsville
Reviewed November 1, 2012

Deerhurst has undeniably ticked the box for location- sat on the shores of one of Muskoka's many beautiful lakes, it's a great base to explore the local area from. However the resort itself was not up to the other resorts you get across Canada.

Firstly the kids area is crazy crowded, especially in Summer when my family and I visited. The beach isn't quite large enough for the number of guests, so it's better to get away from the resort if you want to spend some time by the lakeside (I recommend Arrowhead National Park, only 20 mins away- there's a great area you can hire canoes/kayaks from for a small cost or swim and a nice little river to take the canoes down).

Secondly if you're a golfer it's heaven. Unfortunately none of my family are (I travelled with my brother and parents, my brother and I are in our early 20s). Clearly this is a resort geared towards the wealthy Torontonian businessman who wants to get out on the weekend and play some golf. Not saying this is necessary a negative, it's just not for us.

Thirdly, the motorised boat rentals is a bit casual. My brother and I tried to get jetskis out, but after a lot of faff, some kid said 'oh they've been taken away now, come back tomorrow', we came back and apparently they actually only have one. On the other hand, it is really easy to take out a normal motor boat, which would have been nice.

That's the negatives out the way, on the other hand the resort had some bonuses. Our rooms were really lovely, we stayed in Junior suites which have recently been renovated, but mind they're a walk from the main resort. Nonetheless, there's parking all outside so you don't have to walk far to get your car (if you rented). Also the food is great, but be prepared to pay! The main restaurant was where the UN ate when they came to Canada- although that's quite exciting, the bill is not.

I don't want to sound overly critical, but having stayed in similar resorts before (on the west canadian side), this was a bit of let down. Nevertheless, if you want a nice location, you're a young family/ golfers or you just want a good base to explore Muskoka, this place is probably the best of it's kind in the area around Huntsville.

Room Tip: The Junior suites have recently been renovated and are lovely, but quite far from the main resort.
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  • Stayed: August 2012, traveled with family
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Thank Fiona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded November 6, 2012

We’re glad you enjoyed our lakeside location! Thank you for posting a review and the compliments on accommodation and food. The waterfront area of the resort is quite expansive and does include a sandy beach with designated swim. This area will be expanded and have a refreshed look by next summer with a few other areas around the resort. Deerhurst Resort does cater to all guests, couples and families alike and our guests do have plenty of leisure and activity options to choose from. The summer season is typically busier with families as many take vacations at that time of year. During the fall we tend to welcome more couples to enjoy what our destination has to offer and appreciate the packages we have available designed to offer a soothing getaway packed with relaxation and romance.

For future guests: Deerhurst does have a variety of different types of accommodation and in various locations around the resort and should a guest prefer a different type, style of room, or location our reservations agents would be pleased to assist and answer any questions you may have.

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2,675 - 2,681 of 3,234 reviews

Reviewed October 30, 2012

Recently returned from a relaxing, stress free enjoyable stay at deerhurst

3 nights in the pavilion with very nice rooms, great beds and all comforts you'd expect from at least a 4 star standard room

Have to disagree with the post saying rooms need facelift .... Found the room excellent... Better than my recent stay at the Marriott in Toronto !

Staff were very good the whole stay,,, special mention to Richard and meggan on front desk... Always extremely helpful and willing to go the extra mile !

Food in the restaurants was great... Still yet to find better chicken wings anywhere in Ontario !!

For a relaxing... Comfortable stay in ideal location it doesn't get any better than deerhurst ... :)

Room Tip: Would recommend pavilion room purely based on the location inside the main building
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  • Stayed: October 2012, traveled with friends
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Thank Jonb930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded November 2, 2012

Thank you for taking the time to share your kind review of Deerhurst Resort and in particular recognizing our colleagues for the level of service they provided you. We appreciate your business and look forward to welcoming you back soon!

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Reviewed October 25, 2012

We recently stayed in a Pavillion room, which are the rooms in the main building. They put us on the ground floor and while the room was nice and clean, it is starting to look like it needs a bit of a facelift and update. This particular room was a bit noisy due to it`s proximity to the lobby and the fact that the door to the hallway with the rooms was left open for the majority of the time. It was a basic 2 queen bed room, no fridge in the room which I would have liked, but quite spacious and clean. Last time I stayed in the Pavillion we had a king room and it was a corner room with very nice decor, although a bit smaller than the queen room we had this time. I would still prefer that one though as it felt more luxurious for the amount of money we paid for the room.
Overall I think this is a beautiful resort and has a lot of amenities and things to do in the area. It`s a great location and very scenic too. Would definitely go back.

Room Tip: I prefer a king room over the queen rooms and definitely ask for a higher level than lobby.
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  • Stayed: October 2012, traveled as a couple
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Thank Liz068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded October 26, 2012

Thank you for posting a review. We appreciate the compliments on location, amenities and scenery. The Main Building guestrooms are all similar in size and feature either a view of the gardens or grounds/parking area. As some rooms are 'conveniently located’ at a corner of the building they are slightly larger. For guests who prefer to stay in the Main Building and want to have a larger room, we recommend reserving the Main Building One Bedroom Suites which have an adjoining living room area filled with over-sized soft furnishings and a boardroom/dining table. In additon to the 120 Junior One Bedroom Suites that recieved a full renovation this past year, majority of the Main Building rooms have been refreshed with the remaining amount to be completed this coming year.

Should guests have a preference in room features like a fridge, view or extra living space, we do request they let us know in advance so we can recommend the right type of accommodation. Thank you for taking the time to write a review, we hope that we have the chance to welcome you back to our resort in the future.

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Reviewed October 23, 2012

My wife and I very much enjoyed our stay and had a wonderful time. The bed was remarkably comfortable, the dining was exquisite and the staff were courteous, gracious and accommodating. There are many acitivites on the resort that one may participate in. Much was done to ensure that our anniversary would be a memorable one. I would like to take the time to specifically mention the house keeping staff. In my opinion the job they did cleaning/tidying my room went above and beyond what could be reasonably expected. My wife and I are planning a winter visit with our children in the near future.

  • Stayed: October 2012, traveled as a couple
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1  Thank Shane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded October 26, 2012

Thank you for posting a review and giving us 5 stars! We are pleased to read that you had a wonderful Anniversary weekend. I will ensure our hard working housekeeping team receives a copy of your review - I know they will appreciate the recognition. Winter is a beautiful time to visit too. There’s much to do during the winter months, including skiing and snowboarding, snow-tubing, dog sledding, skating, snowmobiling and snowshoeing. We look forward to welcoming you to our Winter Wonderland!

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Reviewed October 22, 2012

Great place for a relaxing, picturesque weekend getaway! The room was spacious and comfortable and included a jacuzzi. The bed & breakfast option was convenient and the food was great--as were the meals at both their other restaurants. The staff & servers were friendly and helpful. I took a chance and booked the live musical show they offer. It turned out to be a great night of entertainment with live singing & dancing and great costumes. Overall, a pleasant escape from the city.

Room Tip: The lakeside rooms offer a gorgeous view!
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  • Stayed: October 2012, traveled as a couple
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2  Thank L D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded October 24, 2012

Thank you for the 5 star review! Glad you enjoyed your escape from the city and were able to relax, enjoy the delicious tastes of Muskoka and our Live Decades Show. The next time you visit, I do recommend you take time for a Shizen Moment. Inspired by the Japanese word for nature, our Shizen Spa brings you relaxing spa rituals from around the globe and inspired locally. We look forward to welcoming you back soon.

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Reviewed October 21, 2012

This past weekend we stayed at the Deerhurst Resort in section 31 of The Greens. These units are smoke free. However, the bathroom in our room was so filled with cigarette smoke you would think you were in a bar. We contacted the front desk the next morning to advise of the issue. We were up there for a wedding and had a busy day. By 1 pm we found out they would move us, but by that point it was too late as we were busy preparing for the wedding.

Someone in another unit must have been smoking and the ventalation system was such that it was being drawn into our unit. Upon check-out we were given a 10% discount. While it was nice that they did that, the unpleasantness was worth far more than a 10% discount. I would have expected more of a resort like this. I would have expected that what should have been done given the no smoking policy is that management would have focused on getting the smoker to stop smoking in the unit - not disrupting our stay. Further, I wonder about the ventelation system if we were getting that much smoke into the unit we stayed in.

With all the traveling our family does, I have never written a bad review, but felt this could not go unacknowledged.

On a positive note, comfortable beds and beautiful view. Staff was very pleasant - I just wish this issue had been handled more appropriately given we were the victims of a guest breaking the rules.

Room Tip: If you must stay, as for an updated unit and/or stay in another part of the resort
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  • Stayed: October 2012, traveled with family
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Thank LBCC1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded October 22, 2012

Thank you for posting a review and the compliments on accommodation and service . We sincerely apologize that your stay was affected by the smoking habits of guests in another condo. Immediately after you brought the concern to our attention our Guest Service Manager did contact the guests to advise them smoking is not permitted in any enclosed space on property including guestrooms and condos. Our Engineering team will investigate your concerns regarding ventilation as the multi bedroom condos were all built as standalone self-contained units and smells should not have affected you. We hope we have the chance to welcome you back to Deerhurst for a relaxing and comfortable Muskoka getaway in the future. Please contact us directly at info@deerhurstresort.com so we can personally assist you.

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Reviewed October 21, 2012

We stayed in the sports villa which was actually a condo. It was very comfortably furnished and clean. The condo had all the amenities; balcony, fireplace, and kitchenette. The only thing with this suite was that they only had double beds and not a queen or king size bed. The staff were friendly and helpful.
We went to the evening entertainment and watched "Rock of Ages". The show was great but the price of any drink during the show was insane. $20 for 2 gin and tonics in my opinion was excessive.
The breakfast buffets was in the morning was really quite good.

Room Tip: Go during the summer when you can golf as the courses look great.
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  • Stayed: October 2012, traveled as a couple
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Thank Rick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded October 22, 2012

We appreciate the compliments regarding the high level of service our colleagues provided, especially our multi- talented DECADES Live show cast who put their heart and soul into each performance and bring our guests through the most memorable music of the past six decades. Your comment regarding prices are important to us. We have established competitive prices similar to what other similar restaurants in our destination would offer and will continue to monitor and evaluate this. Glad you had the opportunity to stay in one of the newly renovated Junior One Bedroom Suites. Please note, these units do feature either 2 double beds or 1 king bed. Should guests prefer a certain bed type or feature in a guestroom our reservations team would be pleased to provide recommendations . We look forward to your return and recommend you check out our website for golf packages in the future.

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Additional Information about Deerhurst Resort

Address: 1235 Deerhurst Dr, Huntsville, Ontario P1H 2E8, Canada
Location: Canada > Ontario > Muskoka District > Huntsville
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Huntsville
#1 On the Beach Hotel in Huntsville
Price Range: $159 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Deerhurst Resort 3.5*
Number of rooms: 330
Official Description (provided by the hotel):
Discover Deerhurst Resort's idyllic lakeside setting in Muskoka cottage country. This 760 acre, year-round retreat is minutes from Algonquin Park and historical, culinary, sporting and cultural attractions like Huntsville's Group of Seven Outdoor Gallery and neighboring Hidden Valley Highlands Ski Area. Known for its two 18-hole golf courses, Deerhurst offers the most on-site activities of any Eastern Canada resort, from indoor rock climbing, Treetop Trekking, paintball, ATV tours and snowmobiling to water sports, spa and a live entertainment. ... more   less 
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Also Known As:
Deerhurst Hotel Huntsville
Deerhurst Inn Ontario
Deerhurst Ontario
Deerhurst Resort Huntsville, Ontario

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