We had stayed at this hotel before the ownership changed and my ring was stolen out of the room. When we contacted management they said that what we were told by the desk staff didn't even make sense. Fast forward to now ... I gave it a second chance cause I figured new owners maybe new experiences... although the beds were comfortable beyond belief, the internet was good and the hotel is in a peaceful surrounding we overheard a staff member making fun of us to another guest. We advised the front desk and they said they would handle it and then just kinda stared at us. Sorry but I have worked in hotels something more should have been done. Also when we checked into our room there was a container of salad in the fridge... we opened it just wondering if one of us maybe left it there... nope .. almost gagged.
Like I say they had done some things well but these two soured it for me.
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- Also Known As:
- Hidden Valley Hotel Huntsville
- Hv Hidden Valley Hotel
- Hv Hidden Valley Huntsville
- Hidden Valley Resort Huntsville, Ontario