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“great hotel, excellent staff”

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Hidden Valley Resort
Ranked #4 of 18 Hotels in Huntsville
Cambridge, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“great hotel, excellent staff”
5 of 5 bubbles Reviewed May 8, 2012

My wife and I went on the 2 night dealfind voucher May 4-5. The staff was exeptional from check in to check out. The lower level of the hotel is not done with the renovations, but the rooms were clean and did not look run down. We actually got moved up to the 2nd floor due to dogs barking on the bottom floor. This hotel does accept pets but it seems that they try to keep them in one section of the hotel. The front desk clerk offered right away to move us to the second level. The second floor room had been renovated(flat screen tv, refrigerator etc). For breakfast they had a buffet, which had a wide selection of foods. The staff were very pleasant, keeping our coffee full and refilling the buffet. ( I understand if the hotel is slower on certain days, the breakfast is by menu. We did not eat at the restaurant for supper since we went to huntsville and nearby areas throughout the day. At this time the water crafts were not available to use, but our plan this time was to see the area. Thanks to the staff for making our weekend enjoyable. We will definitely be returning.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ricwat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHamm0nd, General Manager at Hidden Valley Resort, responded to this review, May 10, 2012
Thank-you for reviewing your stay on Trip Advisor. It was a pleasure having you stay with us.
I am pleased that you enjoyed our resort and that you found our team friendly and efficient.
I hope that you return again soon and I would look forward to meeting you personally.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (165)
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BRAMPTON
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed May 5, 2012

We purchased a 2 night stay at the Hidden Valley Resort through Dealfind. It was an excellent price of $138, including breakfast on both mornings and a bottle of wine. With a deal like that you can't expect to just walk in and get a similar deal. There are limited days available of course. We had no trouble getting days that worked for us.

The staff were very friendly and so helpful. Perhaps they were short of staff when some of the reviewers attended, because there were plenty of staff when we were there.

We were able to choose any breakfast on the menu - no rip off there. Along with our breakfast selection, we also received coffee and juice with no extra charges. It was a sunny day and we were able to take our coffee outside and sit on the deck. The view was beautiful.
At night the staff built a bonfire. There were benches to sit by the fire and enjoy the great outdoors.
We had a great time and will definitely go there again.

Room Tip: There is an extra charge for rooms facing the water, but the amenities are so good, you can really e...
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 972jackieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHamm0nd, General Manager at Hidden Valley Resort, responded to this review, May 12, 2012
Thank-you for your review on Trip Advisor! We think that our last promotion in partnership with Deal Find was a huge success. This gives us an opportunity to introduce our resort to travellers who may have not visited Muskoka in the past. It is our hope that this good value in combination with the great facilities we have will keep you and others returning again and again. Thanks again.
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Additional Information about Hidden Valley Resort

Property: Hidden Valley Resort
Address: 1755 Valley Rd, Huntsville, Ontario P1H 1Z8, Canada
Phone Number:
Location: Canada > Ontario > Muskoka District > Huntsville
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Huntsville
#2 On the Beach Hotel in Huntsville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hidden Valley Resort 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hidden Valley Hotel Huntsville
Hv Hidden Valley Hotel
Hv Hidden Valley Huntsville
Hidden Valley Resort Huntsville, Ontario

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