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“We booked this hotel from Trip Advisor Reviews :-(” 2 of 5 bubbles
Review of Comfort Inn

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Comfort Inn
Ranked #4 of 11 Hotels in Kenora
Ontario, Canada
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“We booked this hotel from Trip Advisor Reviews :-(”
2 of 5 bubbles Reviewed August 24, 2013

We stayed two nights, one on our way to Moose Jaw and one on the way back. I have rated this on our first night's experience. The next paragraph will be our second night (we couldn't cancel as these were prepaid). The girl on the front desk was excellent, even though we had the issues we had. Our first impression of our rooms was disappointing. The room smelled like wet dogs (I have now found out most of Comfort Inns are pet friendly. I went downstairs to the reception desk and got some room deodorizer and sprayed it well. We had opened the window to try and air it out and found out the staff and guests all smoke back there and it came into our room, so closed it right away and turned on the a/c. When I took the ice bucket down to get some ice, I noticed the lid was all sticky as if someone used it to put a waffle on it and take it back to their room, with syrup all over it. It was never cleaned. My husband was using the computer at the table in our room and got sticky stuff all over his shirt from the side of the table. Gross! Once again back to the reception desk. She assured us we would have a nicer room when we returned. The next morning we did speak to the lady in charge and she read all the comments about our room that were listed and compensated us by reducing the charge. That was appreciated.
When we came back for our second night we were a little nervous but the room was in a nicer section upstairs and away from the smokers (I was told that once the renovations are complete, there will be no smoking - I didn't know about the smoking in the rooms until checking out when the ladies are cleaning the rooms downstairs and the halls smelled like smoke). Our room was 100% better than our first night. The room was clean but the fridge was dirty inside. Seems the cleaning staff are hit and miss at this location.
Like I said the second paragraph is a better review of this place but I want others who use Trip Advisor to have a head's up before they book here. We didn't eat in the breakfast room as there were no tables and chairs (maybe we were supposed to use the meeting room? no one said) so that could explain people taking their food back to their rooms and not cleaning after themselves. We went to Timmy's both days for our breakfast.

Room Tip: Stay upstairs in a no smoking room and ask to see your room before you stay there. Try and get a roo...
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
    28
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    18
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Calgary, Alberta
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed August 19, 2013

The location was okay and they allow pets which is great. I felt the hotel was overpriced for the overall quality. It seemed difficult to find really good accommodation on our extended drive from Alberta to Ontario.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Chris2235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 bubbles Reviewed August 14, 2013

I stayed at this hotel in August 2013 and was alarmed when I checked into the room to see the very dirty bed comforter; it was stained with what looked like black soot from a fire (at least a 2 foot long section of the comforter) - very gross indeed! I went to inform the front desk of my findings; the hotel employee immediately came to the room with a clean comforter and changed out the soiled unit (she was very nice about the whole ordeal and informed that she would let management know of the very poor job that housekeeping did - they should have noticed the large gross stain when they made the bed that day). Now, the mattress was terrible to sleep on; I did not sleep that night because the mattress was so worn out (should have been thrown out a long time ago). I realize that this property is going to get a full face-lift renovation next winter, but the establishment should realize that the mattresses that are worn out should be replaced now and not wait another six months to replace - this place is not the Comfort Inn's that I am used to!

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lemieuxg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kenora hotels

Winnipeg, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 11, 2013

Get with the 21 st century and ban smoking! The room smelled like a bar. Horrible beds. I won't ever stay at the uncomfortable inn. Good location and that is about it. Breakfast was average. That was the highlight.

  • Stayed August 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Aquarius651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estevan, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 4, 2013

Compared to other CI's this one is not good. The room needed a good cleaning, dust on the bathroom vanity, dirty floor in the bathroom, tub drain didn't hold water in the tub. Also the coffee pot had not be cleaned. For the quality of our stay it was priced about $30.00 above other hotel chains. I will definitely never stay there again!

  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Reid2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madsen
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 3, 2013

Very accommodating + friendly staff. We stayed at this hotel 6x this summer with no problems. The rooms were clean, bed comfortable, + the halls quiet. The ground level rooms with outdoor access facing the bush are preferable but these book up quickly so phone in advance. Received a discount due to medical treatments being the purpose of our stay. Not close to the hospital but across the street from Walmart + Canadian Tire. It took about 45 minutes to walk from the hospital to the hotel. If we have to sleep over in Kenora this is our hotel choice.

Room Tip: Phone in advance for a ground level room in the back, facing the bush.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Michigan
Level Contributor
513 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed July 31, 2013

I guess we lucked out when reading other recent reviews. We had no problems. It was a typical CI. Our room was very clean, the bed was comfy, the shower was good. There was a nice flatscreen and free in-room wifi. It was easy to find, right on the main highway. The staff was friendly. Book through eBates.com and get a rebate.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 1230 Highway 17 E, Kenora, Ontario P9N 1L9, Canada
Phone Number:
Location: Canada > Ontario > Kenora District > Kenora
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Kenora
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Choice Hotels and Booking.com so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Kenora
Comfort Inn Kenora, Ontario
Kenora Comfort Inn

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