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Traveler rating
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126
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All reviews room was clean nice hotel breakfast buffet would stay here again nice stay parking lot easy access business trip waffles fridge and microwave beds charcoal martini highway mattress convenience kw
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Reviewed July 28, 2014

Not really a 3, but not as bad as a 2 - I rounded up. There was hair on the ceiling of the bathroom. The beds were comfortable, the pillows & linens very nice. Fairly stale smelling air in the room. Two small elevators made leaving on Sunday a bit of a hassle.
Didn't even try the pool - it was an odd shade of green and very small. Not hot tub, no sauna.
The breakfast was fairly standard - nothing exciting at all.
Very convenient location & the best of the lot in the area, most likely.
The front desk staff was very helpful.

Date of stay: July 2014
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Deborah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this reviewResponded August 1, 2014

Thank you very much for your candid feedback on your stay with us recently. I will share with our management team so we can diligently work to improve so that on your next visit we may exceed your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

i have always stayed in this hotel whenever there is a convention I attend in this area and as always I had a wonderful stay and experience. The reception staff was superb and would help you when there is a problem. They can also be flexible to help sort out some problems

Date of stay: July 2014
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Melba621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this reviewResponded August 1, 2014

Thank you so much for the kind comments about our staff and that your stay was enjoyable. We look forward to seeing you again when your travel brings you to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

Our 2 room suite was clean, quiet, and the front desk staff were very help full. The morning breakfast which was free with the 2 room suite, was better then most places we have stayed at.
Parking is free, and everything in the suite worked fine.

Room tip: The corner 2 room suites, away from the elevators and soda machines are the best choices.
Date of stay: July 2014
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank totallyunhappy155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this reviewResponded July 23, 2014

We are thrilled to see that you enjoyed your time with us at the Radisson hotel Kitchener Waterloo. We hope to see you again when you travels brings you to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

Have stayed here before, and this hotel never disappoints.
The bed was comfortable, ac worked good, and the bath products are nice.
We were on the 7th floor, good view.
Had the breakfast offered by the hotel. Decent breakfast, standard fare. The staff at the breakfast were very friendly, and quick to replace things and to clean tables.
Would stay here in a heartbeat.

Date of stay: July 2014
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this reviewResponded July 23, 2014

Hello Misty

Thank you so much for staying with us again and that your stay was enjoyable. I'll be sure to forward on your lovely comments on your room location as well as our breakfast and service to our departments. We look forward to you staying with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

We stayed here while visiting family in Kitchener. Cleanliness is very important to me and this hotel did not disappoint. The beds were comfortable and the room was quiet. Just what we needed after a long day of travel. I was very surprised by the quality of the continental breakfast - scrambled eggs, bacon, sausage, croissants. The serving staff could not have been nicer and went out of their way to help us . I felt like a VIP. Will definitely stay here again when back in Kitchener.

Room tip: We were in room 209. Right off the elevator.
Date of stay: July 2014
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Eileen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this reviewResponded July 23, 2014

Hello Eileen

On behalf of the entire staff at the Radisson Hotel Kitchener Waterloo, we are thrilled you enjoyed your stay with us. I will be sure to pass on your lovely comments about breakfast and service to our food and beverage team.

We look forward to having you as a guest again when your travels brings you to our area again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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