I like to stay at the Hampton Inn when visiting Kitchener but it was booked solid so I booked at the Radisson on the strength of its online reviews. Check in was a breeze and the staff were polite and professional in every respect. The room was very clean including the microwave and fridge (no easy feat). I liked the swivel chair for the desk and business travellers should like this feature. I had a king size bed with the dial a number. I was skeptical at first but it seems to work okay. I had no problem with the mattress as is. For pillow lovers there a large number of bolsters and pillows to choose from even though I am quite content to have one for my one head. Furniture looked a bit old but was clean and functional. Armchair with settee was nice to have.
The bathroom was spotless and the towels fluffy and of good quality.The internet was free and available through Wifi and ethernet. however it looks like in the future there will be 3 tiers of service: free, $7.99/day and premium $14.99/day.
Despite being next to the highway, the noise wasn't a problem for me or my son.
The swimming area was exceptionally clean and well maintained. Unfortunately there is no hot tub like the Hampton Inn and the pool is chlorine instead of salt water.Towel supply was good. There are no change rooms for the pool or gym. The pool is quite small and the fitness centre is too small to really qualify as much of a gym.
Location was fine. 5 km from the Kitchener City Hall. Right off Hwy 8 and easy to get to 401. Shopping mall is very close by. It seems two of Kitchener's better restaurants, Del Dente and Charcoal Steakhouse are right next to the hotel which is very convenient. There is also a Martini bar. The restaurants' offerings are available through room service.
Overall I would still choose the Hampton Inn as a way better value because of the salt water pool, hot tub, complimentary coffee/tea in the lobby and breakfast buffet. Staff are excellent and well trained at both locations. Both are very clean and well maintained.
- Official Description (provided by the hotel):
- Welcome to the Newly Renovated Radisson Hotel Kitchener-Waterloo. Only moments from downtown Kitchener and close to popular area attractions. We are conveniently located and offer a variety of on-site facilities and services along with comfortable accommodations and friendly service. With instant access to Highway 401 and Highway 8, guests at the Newly Renovated Radisson Hotel Kitchener Waterloo can easily visit Bingemans Splash Park, the African Lion Safari and St. Jacob's Country Market. Many companies are also located close by, such as Toyota, Blackberry, Christie Digital, Dare Foods, Loblaws and Brock Solutions. In addition to our on-site breakfast service, we are connected via indoor walkway to 3 of the area's best restaurants - The Charcoal Steakhouse, Dels Enoteca Pizzeria and Martinis, giving guests many delicious dining options after a long day of work or play. The hotel also features complimentary wireless internet, an indoor swimming pool, and fitness centre. The warmth and friendliness of the area is reflected in the atmosphere of this preferred hotel with its "Yes I Can" service culture. Please note our pool will be closed Feb 22nd, 2015 to March 3rd, 2015 inclusive for renovations. ... more less
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- Also Known As:
- Radisson Kitchener
- Kitchener Radisson
- Radisson Hotel Kitchener Ontario