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“This is going to be my hotel anytime I go to Waterloo.”

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Best Western Kitchener-Waterloo
Ranked #4 of 14 Hotels in Kitchener
Montreal, Canada
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“This is going to be my hotel anytime I go to Waterloo.”
Reviewed September 4, 2011

I don't think I will be staying in any other hotel other than this one when I am in Waterloo. Very welcoming, clean, and friendly. Highly recommed it. They have a very reliable Internet connection. I never had any issue with connection. They also have a business centre that provides a secure access to the Internet.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank birikht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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288 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Ontario, Canada
Level 6 Contributor
166 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed August 1, 2011

I stayed at the Comfort Inn on King St. in Kitchener Ontario for two nights in July. Everything went well with no major problems. I would stay here again.

The staff was friendly and helpful. The room was cleaned well. This hotel is doing a lot of landscaping type work but no noise during this weekend stay. No pool at this hotel but it has a hot tub which I never used. Although this hotel is right beside busy streets, there was no traffic noise.

The air conditioner didn't work the first night but was fixed the next day and worked great. The water-saver-shower head didn't provide enough water (pressure) for a good satisfying shower but it worked okay for cleaning. The continental breakfast was sparse. It was the sparsest breakfast at a Comfort Inn I've seen. Coffee wasn't very good. I went across the street to the donut shop to get drinkable coffee.

The second night was awoken at 4 am by guests banging shut their room doors, several times. Why can't hotels have room doors that don't make a loud bag when shut? Why do hotel guest have to bang doors shut at 4 am?

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Summer5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed July 28, 2011

Other than the construction that was taking place outside the hotel, the staff was very friendly and the amenities were nice. There is a workout room, a steam room, a sauna, busines center along with free breakfast (not just apples).
If I go back, I would definitely consider staying here.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank hurricanes786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2011

arrived to find metal risers around outside of hotel for workers redoing outside of hotel and dirt and insulation flying all over Car begame dirty overnight Was told work in morning would not be before 9 am They dumped a load of stone around 745 am We where going to cancell next night as manager said he would make sure no work before 9 am That night a young group started to party until 2 thirty in morning and desk clerk may have told them we complained as they looked at our window That maid for an uneasy night and we forgot some items and had to return Lack of sleep did not help Do not stay here if construction not finished Web site did not advise of this

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rtrickey21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 16, 2011

We stayed here overnight with family while we were showing them around St. Jacobs. We were checked in by friendly staff, the room was very clean, the beds were comfortable, we didn't hear any noise and the continental breakfast met our breakfast needs. Having coffee & tea available 24 hours in the breakfast room was a bonus. I was glad I picked this place to stay overnight.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank zee74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
Reviewed June 15, 2011

This hotel came out of no where. We called a few hotels in the area for group rates and found this one to be the best! Their Sales Manager Laura was wonderful. She has exactly what I was looking for. Great Customer Serivce and answered every question I had. When we arrive we were greeted by a lovely lady at the front desk, she apologise for the construction that was happening, but overall they are keeping it all under wraps and all was clean. Our rooms were spacious and clean with a lovely note form the sales manager thanking us for our business. They free breakfast every morning was awesome and the lady there was very friendly. Overall, this hotel was mcuh better than the last hotel I stayed at in the area a month before. I hope the hotel manager reads this note and thanks his staff and especially the sales lady, was the only reason we chose to stay there in the first place. Great Job everyone, we will be back!
THANKS!

Room Tip: stay at the comfort inn
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  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kelly_Toothpick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 19, 2011

I absolutely loved the hotel.
It has a fridge and microwave, most hotels do not have that.
It also has an excellent breakfast!!!
The rooms were clean and neat.
Nice new flat screen TV's.
Hotel did not smell like smoke :)

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank judith155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Kitchener-Waterloo

Property: Best Western Kitchener-Waterloo
Address: 2899 King St E, Kitchener, Ontario N2A 1A6, Canada (Formerly Best Western Plus Kitchener-Waterloo)
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Kitchener
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Kitchener
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Kitchener-Waterloo 2.5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Priceline, Hotels.com, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Kitchener-Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Kitchener
Kitchener Comfort Inn
Best Western Kitchener-Waterloo Ontario

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