Cold hotel with austere atmosphere. No fun here for children as the hotel is a series of conference rooms and the pool area needs an upgrade. The business centre has only 2 computers, 1 printer, no fax machine, no photocopier. Had to seek assistance elsewhere for business services and UPS at 500 Fairway Rd. South was a life saver (I would have lost a business contract without their help). Hotel rooms are small, no extras, no breakfast included. Food in restaurant, bar and room service was very good and reasonably priced. The rooms were very clean but cold.