Used to hit Turtle Jack's here there and everywhere because I did like their Big Wing Dinner and my beautiful partner could usually find something she liked. But then we got tired of it and ventured elsewhere. Visited the Kitchener location on Saturday night and were very impressed. Not only was the food delicious, but the service was excellent.
Let's start with the food: Yes, I had the Big Wing Dinner with the Thai Chili sauce. I like wings and have eatin them in many places. I usually prefer flats, but the drums here are so tender and the sauce so good that they rank right up there with the best around. Beauty had an apple and brie burger. Now, she can be hard to please, but was quite happy with her choice. Neither of us have been big fans of the Turtle Jack fries in the past, so we both ordered the beef/barley soup. It was delicious - chock full of flavour and vegtables. To satisfy the carb need, we also ordered a new item menu, the potato skins. They came with a salsa sauce and lots of green onion. They were very fresh tasting.
The service also stood out. Our waitress was very friendly and although very busy, tried to visit us regularly (she was also looking after a table with not one, not two, not three, but four children under the age of 3). Our first order of skins were too well done - blacker than they should be but good. When she asked how they were, I commented on this but since we had eaten almost half of them already, was not planning on sending them back. She looked at them, agreed, and immediately offered to bring us a fresh order, which she did. The next batch was a perfect golden brown. And to top it off, the charge for both orders were removed from our bill by the manager who even came over to our table during the meal to make sure we had been pleased with the second order.
So, we are fans of TJ's again. Yeah, it's the usual chain pub fare, but they seem to be doing it right and serving it up with a smile.
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