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“Nice Place but needs some work” 1 of 5 bubbles
Review of Midland Inn & Suites

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Midland Inn & Suites
Ranked #2 of 8 Hotels in Midland
Certificate of Excellence
Toronto, Canada
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice Place but needs some work”
1 of 5 bubbles Reviewed February 3, 2013

The facility is nice, clean, newer and well appointed with things like mini fridge, wifi, newer tv, etc.

The service and security needs some serious work.

When we arrived, there was no one at the front desk for over 5 minutes. Staff were around, but paid little or no attention. Similar situation happened on the way out. Stood at the front desk for well over 5 minutes, yet there was no one around. When someone finally arrived, it was almost like we were an inconvenience.
Also of note was a series of security concerns. The front desk (which was not staffed during my two visits) had items like keys and personal guest information open for anyone.
Guest room doors DO NOT latch without pulling them closed. Many doors were seen ajar, yet no one in the room.
Be on alert when staying here

  • Stayed December 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank SQMCraiger1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louie D, Owner at Midland Inn & Suites, responded to this review, February 6, 2013
This is the management of Midland Inn & Suites; we appreciate the concern and have spoken directly to the guest to address the issues brought to our attention. We welcome any form of information or feedback, in which case we can improve as a business and better serve our valued guests in order to make certain you have a pleasant stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    94
    52
    11
    2
    4
See reviews for
55
56
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Parry Sound, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 29, 2013

Several teams from our provincial curling playdowns recently stayed at your Inn and Suites,and on behalf of our group, I would like to say what a great place to stay. I would certainly recommend this hotel.
The hotel is new and the rooms are very clean, comfortable and modern. The value was incrediable! and with breakfast included we couldnt ask for a better deal. Your staff was very personable and friendly.
Thanks for the hospitality, and the great lunch you provided to our group as well.!!
Thanks to the Midland Team for setting us up here.
I definately plan on staying here again for the upcoming mixed curling, and future sledding trips.

Room Tip: no pool or fitness on site
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank shelley ve V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

We've stayed at the Midland Inn a number of times and each experience has been just as positive as the last. Louis & Fanny make us feel more than welcome each and every time. The level of service and quality of stay is consistent with each visit. The spacious rooms are richly furnished with beautiful modern furniture and plush duvets (I really didn't feel like continuing on to the cottage this weekend!). The breakfast is hot and the staff are very friendly. This hotel is conveniently located near the highway for easy access.
We tried Mom's restaurant up the road last night - I would definitely recommend checking out this place for dinner. A lot of variety on their menu, Service is great (fun!) and the food is EXCELLENT! Definitely a place to include enroute on your trip - you won't be disappointed!

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leonore04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, Canada
1 review
5 of 5 bubbles Reviewed December 14, 2012

We would like to compliment both the Management and Staff of the hotel who went to great lengths to make our wedding reception a day to remember! We cannot thank the owners, Louie and Fanny, enough for all the care and attention they provided us which made this event so successful. We would highly recommend this venue to anyone planning personal or corporate events in the future.

Pat & Dave Shiner
Newmarket, Ontario

Room Tip: We had a wonderful suite facing Hwy. #12 and heard no noise from the road. Cleanliness means more to...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 22, 2012

My sister was married in Reno Nevada on Sept. 6, 2012 and had her reception at the Midland Inn Suites. She rented the entire hotel so that her guests could get comfortable and stay overnight. Mr. & Mrs. DeSantis were so very kind and accomodating, along with their staff. They worked so hard to have everything run as smooth as possible and it did! We had cocktail hour at four, dinner at 630 (salad, prime rib, potatoes, vegetables and of course dessert) and everything was excellent!! Every guest was very impressed with the cleanliness of the hotel, the service and the rooms were absolutely beautiful! We had breakfast the next morning and that too was excellent! I would recommend the Midland Inn Suites for your stay to anyone travelling to our beautiful shores of Georgian Bay. A big thank you again for the spectacular day we had celebrating my sisters wedding!

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank plaurin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
4 of 5 bubbles Reviewed October 25, 2012

To Louie DeSantis and staff,

On behalf of our family I would like to express our thanks for your excellent service. We had 6 rooms booked to attend my Aunt's funeral. You were so gracious and courtious to her elderly sisters, they were so touched that you sent an arrangement to the funeral home.
Your staff also went out of there way to extend their condolances to our family.
As for your Inn, it was clean, comfortable and cozy. Breakfast was good. We really enjoyed that awesome coffee machine you have.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Angie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex, United Kingdom
Level Contributor
128 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

The hotel had been open for only about a month, so it was in excellent condition and the local owners had made a good job of the layout etc. The receptionist was super / helpful.
We only found it late in the day, thanks to a local person's recommendation.It is close to the main roads so easy to find.
The room, although facing the road, was quiet, of good size, and very comfortable.
There were not enough guests so the hotel's dining room was not open for breakfast, but we were sent to the owners' nearby restaurant where we had an excellent breakfast to set us up for the day's touring.
It made a good change for us instead of staying in some of the tired hotels and motels that we saw en-route.
we recommend this place to you, and all the time that they can offer good prices, I am sure that they will fill their rooms.

Room Tip: Decide whether you wish to face the road or the car park
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NIGEL E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louie D, Front Office Manager at Midland Inn & Suites, responded to this review, October 20, 2012
We are very pleased to hear you enjoyed yourself! It was our pleasure to have you here. We thank you for your wonderful comments and look forward to seeing you again soon!

Thank you,
The Staff at Midland Inn & Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Midland Inn & Suites

Property: Midland Inn & Suites
Address: 720 Prospect Blvd, Midland, Ontario L4R 4P4, Canada
Location: Canada > Ontario > Midland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Midland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Midland Inn & Suites 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
Midland Inn & Suites was built in 2012 and features comfortably modern decor with a touch of elegance. Our 30 room inn boasts four types of rooms to appease a variety of our guests' needs; from the local couple looking for a quiet evening out to the extensive traveller, as well as corporate and government accommodations are available. All rooms include a hot breakfast and 24 hour coffee station. ... more   less 
Reservation Options:
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Also Known As:
Midland Inn & Suites Ontario

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