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“Awful”

Swiss Chalet Rotisserie & Grill
Ranked #168 of 281 Restaurants in Newmarket
Cuisines: Canadian, Seafood, Grill, Healthy
More restaurant details
Restaurant details
Good for: Kids, Families with children, Dining on a budget
Dining options: Lunch, Dinner, Delivery, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?
Toronto, Ontario
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Awful”
Reviewed October 24, 2013 via mobile

We have been to this restaurant several times, since they closed and re opened, we went in and had a terrible experience. Fries were under cooked, my rice was still hard in spots. Service from management was a joke in fact everyone else seemed to be having problems too! Do yourself a favor go somewhere else!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank LadyFeline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Visitor rating
    8
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Level Contributor
138 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
“Sllloooowwwwww”
Reviewed October 14, 2013 via mobile

Friendly staff but terribly slow. Chicken was under cooked and our entire party suffered from stomach aches next day. Avoid!

Helpful?
Thank murphds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket Ontario
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Bradford Swiss Chalet serves very bad food.”
Reviewed September 13, 2013

We switched from New market Swiss Chalet to Bradford when they opened. The first time we went there the food was cold and very greasy, The owner was advised of this situation, and said it would be corrected. We went back twice more and on both occasions the food was not fit to eat. Tuesday of this week we decided to try takeout. My wife and daughter went once again to this Bradford location, and ordered what we always do, only to find when we got home it was a completely different order. We called back right away, and were given a lot of grief from a very uncaring person on the phone, who would do nothing to help this problem. Wednesday I drove over to speak to the owner. A woman who professed to be the owner would not help us either. So I advised her that this would be the very last time I would ever eat at this place, and she said that she did not care.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
7 Thank Wesley Allan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
455 reviews
300 restaurant reviews
common_n_restaurant_reviews_1bd8 237 helpful votes
“usual great chain restaurant experience”
Reviewed June 28, 2013

Visited with some co-workers for lunch.

Fast attentive service, decent portions, decent value.

An all around good meal experience. A group of 5 with separate bills and each was perfect and as ordered.

Definitely will return again for a meal as it was faster than many locations including swiss chalet locations in other cities.

Chicken was served hot, fries and baked potatoes same thing, free refills without being asked and good knowledge of the menu and side dishes

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank canadian_investor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Friendly Service!”
Reviewed June 6, 2013

I've been to this location a couple of times and am firstly greeted by a cute little Asian girl named Kelly- super friendly, with a big smile. For dinner I ordered a quarter chicken with potato- the chicken was okay- nothing superb. My waitress Lorie was also very nice, and had a friendly personality. Good service here.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Shalyse M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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