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“Very noisy hotel”
Review of Comfort Inn

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Comfort Inn
Ranked #2 of 4 Hotels in Newmarket
Reviewed October 27, 2013

We were asked to sign a waiver on check in informing us the noise rules. We returned from a wedding and were woken up by loud noises around 4 am. \We called the desk and were told a police man was in the hotel. I looked out of my room and a policeman was talking loudly in the hall. We were then awakened again at 5 am as the party had moved outside, on the patio below our room. We phoned again and were told there was no one making noise outside as they someone checking the perimeter. We were frustrated by this response.

When we checked out and told them of our sleep interruptions we were told they would look into it. No follow up occured with us.

Room Tip: Our friends were in the pet section where it was quiet.
  • Stayed: October 2013, traveled with friends
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1  Thank WowWow53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Manager at Comfort Inn, responded to this reviewResponded October 30, 2013

The management and staff at the Comfort Inn would like to offer our sincere apologizies for the noise issues during your stay with us. We do get a lot of groups on weekends, and while every guest is asked to sign a noise waiver, and generally groups are respectful, however, occasionally it only takes a few to ruin it for other guests. While we do retain security to assist in the monitoring of these groups it appears we were unsuccesful in maintaining an acceptable level of control.
Once again we would like to apologize, and would be grateful for the opportunity to earn back your faith in our ability to provide you with a relaxing and restful sleep, should you be in the area again.

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123 - 129 of 167 reviews

Reviewed October 12, 2013

hard to find but very good...the staff was friendly ...the only problem was it was a little out of the way....the rooms were clean and quiet...the price was great....i enjoyed my stat very much ...will-stay there again

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Easytobook.com
1  Thank Steve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Manager at Comfort Inn, responded to this reviewResponded October 20, 2013

Thank you for choosing th eNewmarket Comfort Inn, we are delighted that you enjoyed your stay and are happy to hear that you would return on your next trip to Newmarket. We look forward to welcoming you back.

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Reviewed September 30, 2013

My husband, myself and dog are staying at the Comfort Inn on an extended stay basis while waiting for the completion of our new home. We needed somewhere pet friendly as we have a little dog. The hard working and friendly staff have been more than accommodating to our needs, including their friendly interaction with our dog. We have never had to ask twice for anything. Our room is very clean and comfortable. The staff are like extended family and have made our stay here feel like we are at home. We would recommend the Comfort Inn Newmarket to anyone considering a short term or long term stay. It has truly exceeded our expectations!

Room Tip: Main floor rooms are best if you have a pet requiring walking out of doors. Grounds accommodate a P...
  • Stayed: September 2013, traveled with family
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Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Manager at Comfort Inn, responded to this reviewResponded October 3, 2013

The staff of the Newmarket Comfort Inn would like to offer our sincerest thanks for your glowing review of our property and for choosing to stay with us. We have all enjoyed having the 3 of you here :).

Thank you again

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Reviewed September 23, 2013

I would like to say I had a great stay at the hotel from sept 12 to the 14. the room was very clean and the staff was great. I asked just for more towels and not to clean my washroom as I had my wedding dress hanging in there. all the rooms were very clean the cleaning staff does a great job. this is coming from myself and three other guest as we had like five rooms there. the wheelchair washroom was huge and my friends just loved it. we also enjoyed the breakfast both morning and we loved how we could sit there for like an hour to have coffee we tell my friends again to stay there it is closer to everything with our friends. I would also like to thank the staff here in Newmarket for the nice gift as two of the cleaner knew I was there for my wedding. I service them every morning for their coffee on the way to work they just made my day. I would stay there again

Room Tip: bottom floor the best to carry you stuff in
  • Stayed: September 2013, traveled as a couple
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Thank mary-ellen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Manager at Comfort Inn, responded to this reviewResponded September 28, 2013

The Comfort Inn Newmarket would like to express our gratitude to you for taking the time to leave such a complimentary review. We make every effort to ensure our guest's experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to Newmarket.

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Reviewed September 9, 2013

no washroom in lobby. we saw some front desk staff let guests use the staff washroom but when we asked to use it after breakfast when we had already checked out they refused. Rooms are clean but air conditioning unit vibrated loudly

Room Tip: do not check out of your room until you are finished breakfast
  • Stayed: September 2013, traveled with friends
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Thank ms l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, General Manager at Comfort Inn, responded to this reviewResponded September 16, 2013

Your feedback is welcome at the Comfort Inn hotel. Although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them.
Once again we would like to extend our sincere apologies for your experience and hope to have you as our guest in the future.

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Reviewed August 22, 2013

From the moment you walk in, things just feel right. Now updated with new furnishings and decor, the rooms are pretty impressive. Clean is an understatement. All main floors have a fridge etc, and a walk out to ground access. Bathroom is nice and simple. Whole place is immaculate. When we work in the area this is our pick.

Room Tip: Ground floors apparently have fridges, microwaves.
  • Stayed: August 2013, traveled on business
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Thank z24pride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, General Manager at Comfort Inn, responded to this reviewResponded August 30, 2013

The Newmarket Comfort Inn was delighted to read you compimentary feedback on our property. We not only appreciate you taking the time to leave a review of our property but also for choosing to stay with us on your trips to Newmarket. We look forward to welcoming you back.

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Reviewed July 28, 2013

We stayed here for a family wedding in the Newmarket area. I had looked on TA for both Comfort Inn and nearby Holiday Inn and chose Comfort Inn for the reviews. We were not disappointed and actually quite impressed with the modern decor, cleanliness and comfort of the rooms at Comfort Inn - probably the most modern and newly renovated Comfort Inn I've stayed at.

The breakfast in the morning was adequate with eggs, assorted cereals and breads, yogurts, coffee, tea, juices, etc. Each room had a coffee/tea service as well. Parking is free and because we were on the first floor, we were able to park right outside our patio doors after check in which was very convenient. There was a grassy area with some picnic tables outside our patio doors which some of our family members enjoyed while sitting outside together before heading out to the wedding and then again the next morning.

The hotel is conveniently located not far from the highway and yet is quiet without traffic noise. If you need a hotel in the Newmarket area, I would highly recommend this Comfort Inn.

Room Tip: Ask for a lower level room with walkout to the grassy area with picnic tables if you want to relax o...
  • Stayed: July 2013, traveled as a couple
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1  Thank BahiaDelray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Manager at Comfort Inn, responded to this reviewResponded July 29, 2013

Hello,

The Comfort Inn Newmarket would like to express our gratitude to you for taking the time to leave such a complimentary review. We make every effort to ensure our guest's experiences are suberb. We sincerely hope that you will choose to stay with us again on your next trip to Newmarket.

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Additional Information about Comfort Inn

Address: 1230 Journey's End Cir, Newmarket, Ontario L3Y 8Z6, Canada
Phone Number:
Location: Canada > Ontario > Newmarket
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Newmarket
Price Range: $105 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Comfort Inn Newmarket! This hotel has renovated bedrooms which includes new bedding, drapes, carpet, vinyl and the bathrooms have new tile and vinyl. The breakfast room offers a complimentary full hot breakfast daily. This Comfort Inn(R) hotel is located minutes from local points of interest including Southlake Regional Health Centre, Magna Sports Complex, York Region government headquarters and the Paramount Canada's Wonderland theme park. Newmarket's Main Street offers a unique experience with early 1800s styled historic architecture, streetlights and flower barrels. The Holland River Trail System and Fairy Lake offer outdoor recreational opportunities, while Upper Canada Mall features more than 250 stores.All guest rooms at this Newmarket hotel come complete with refrigerator, microwave, coffee makers, hair dryers, ironing equipment and 32 inch LCD flat screen televisions. The hotel is 100% smoke free. Guests of this Comfort Inn hotel enjoy high-value amenities including: Free wireless high-speed Internet access, free full hot breakfast, free weekday newspaper, free local calls. Pet-friendly hotel. ... more   less 
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Also Known As:
Comfort Hotel Newmarket
Comfort Inn Newmarket, Ontario
Newmarket Comfort Inn

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