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“Not only Pet Friendly, People Friendly Too !” 5 of 5 bubbles
Review of Comfort Inn

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Comfort Inn
Ranked #2 of 4 Hotels in Newmarket
Sarnia, Ontario, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not only Pet Friendly, People Friendly Too !”
5 of 5 bubbles Reviewed June 22, 2012

We recently stayed at the Comfort Inn in Nemarket, Ontario as we had to attend a funeral for a very, very close friend that had just suddenly passed away. Being short notice, we left Sarnia right away and had to take along our little puppy named Tia. Tia's vet was in Keswick, where we were originally from ,so we thought it would be a great idea to have her shots done and maybe the Vet would watch her for a couple of hours so that we could attend to my friends funeral . The Vet was not at all interested in doing anything to make life easier. So much for loving animals ! I asked Katie, the assistant manager if she knew where we could take Tia so that she would not melt in the 40 degree weather by being left in our car. She immediately, along with her manager, asked us to leave Tia with Them. Unbelievable service ! They saved the day ! The Vet in Keswick? History!! Heartfelt Thanks to the fabuluous folks at Comfort Inn , we will be back !! Garth Ross, Debbie Boudreau & especially Tia.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Garth_R_12703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn, responded to this review, July 10, 2012
Thank you for your comments regarding our hotel. We appreciate the time and effort in sharing your experiences because our focus is on the guest and providing the best experience possible. We hope that you will continue to have us as your hotel of choice in Newmarket and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
    52
    35
    22
    9
    8
See reviews for
45
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cottage country, Georgian Bay, Ontario
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 11, 2012

stayed here recently for a wedding in Aurora. Rooms are clean and well kept. Everything worked well. Check in and out was quick and easy. Very good breakfast with hard working staff. Easy access on and off of Hwy 404. A great stay.

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank parkwarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, General Manager at Comfort Inn, responded to this review, May 24, 2012
We are thrilled to hear that you enjoyed your stay at the Comfort Inn Newmarket hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 26, 2012

I've stayed at this hotel a few times and have always had a great stay. The rooms are always clean and the staff are very friendly, but more importantly helpful. I can be a needy guest at times, but all of my requests were handled efficiently and with pleasure. I love the updates to the lobby, gives it a more welcoming feel. I'll continue to use this hotel when in the area. Kudos for a job well done!

  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pixie013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Manager at Comfort Inn, responded to this review, May 3, 2012
Thank you for your recommendation of the Comfort Inn Newmarket hotel. We never tire of hearing the great experiences of our guests and your review was no exception
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ingersoll
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed February 18, 2012

I was really disgusted by the treatment of the front desk girl. That pretty much ruined it for me. We stayed for 2 days. We were in town with a ringette tournament. At noon on the Saturday, myself, an adult and my teenage daughter were sitting downstairs in a room off the lobby. A room with a fireplace, a couch, big tv and big chairs around the tv. I was watching tv and my daughter was on her laptop. We were quiet and I was just watching tv. The tv in our room worked but the volume only worked for half of the channels. No one else was even around. The front desk girl, after 30 mins, came over and told us that we needed to leave the area. That in fact this room is not for sitting. She preceeded to tell us that it looked bad for us to be sitting here "hanging" out when other guests came in to the front desk. She told us to go watch the (non working) tv in our room. I was extremely insulted. I have stayed at alot of hotels and most of them have rooms like this off the front desk. NEVER have I ever been told not to "hangout" on the couch, by the fireplace. I guess she didnt notice the people smoking outside the front door or the other kids running throught the halls. I find it hard to believe that the two of us were the one that made your hotel "look bad".
I will never stay at this chain again. Nor can i recommend a place that is not guest friendly. Disgusting.

Room Tip: choose one across the road at the holiday inn
See more room tips
  • Stayed February 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank stratfordmedic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Manager at Comfort Inn, responded to this review, March 2, 2012
Your feedback is welcome at the Newmarket Comfort Inn hotel. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. We will be contacting you directly to see if we can offer further resolution and hope that you will consider staying with us again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, On
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 28, 2011

My sisters and I get to gether every year to do the Christmas shopping bit and I choose the hotel this year. It is clean, and a resonable price but they didn't tell me when I booked we would have the 2nd floor AND no elevator. There are only two floors and we were unlucky to get the second. Luckily someone helped me carry up my bags. We will be back but making sure the room is on the first floor.
The continetal breakfast was good and the staff were extremely nice and helpful.

Room Tip: Ask for the first floor if you can't take the stairs.
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  • Stayed November 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CdnGrandmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Manager at Comfort Inn, responded to this review, November 29, 2011
Thank you for your comments. We are located just a few minutes drive from the Upper Canada Mall for your shopping convience. We hope that you enjoyed your shopping experience and hope to welcome you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 18, 2011

The Newmarket Comfort Inn has all the conveniences while I do business in York Region. It is exceptionally clean and very updated. The friendly staff make my stay there almost like being at home. The location at the top of Hwy 404 (Don Valley Parkway) make the area very accessible to all major routes. The breajfast area offers a great start to the businerss day. It will always be my place to stay.

  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephen121691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Guest Relations Manager at Comfort Inn, responded to this review, November 28, 2011
Thank you very much for your Respose! We will be doing further renovations to our breakfast area and rooms with in the next few months. Im glad that your stay was enjoyable and we look forward to see you again! Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orillia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 9, 2011

Special rates for families with persons having treatment ,surgery, ( etc) at Southlake Hospital,

Rooms clean with nice sitting area, staff great, great breakfast.......... good location to Hospital..

A pleasure to stay here!

D

  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank beameup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN281, Guest Relations Manager at Comfort Inn, responded to this review, November 28, 2011
Thank you for your Response! We do offer a hospital rate for our guest who are having treatment at the Southlake Hospital. We are located less than a 10 minute drive to the hospital. Im glad your stay was enjoyable and we look forward to seeing you again. Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 1230 Journey's End Cir, Newmarket, Ontario L3Y 8Z6, Canada
Phone Number:
Location: Canada > Ontario > Newmarket
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Newmarket
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Comfort Inn Newmarket! This hotel has renovated bedrooms which includes new bedding, drapes, carpet, vinyl and the bathrooms have new tile and vinyl. The breakfast room offers a complimentary full hot breakfast daily. This Comfort Inn(R) hotel is located minutes from local points of interest including Southlake Regional Health Centre, Magna Sports Complex, York Region government headquarters and the Paramount Canada's Wonderland theme park. Newmarket's Main Street offers a unique experience with early 1800s styled historic architecture, streetlights and flower barrels. The Holland River Trail System and Fairy Lake offer outdoor recreational opportunities, while Upper Canada Mall features more than 250 stores.All guest rooms at this Newmarket hotel come complete with refrigerator, microwave, coffee makers, hair dryers, ironing equipment and 32 inch LCD flat screen televisions. The hotel is 100% smoke free. Guests of this Comfort Inn hotel enjoy high-value amenities including: Free wireless high-speed Internet access, free full hot breakfast, free weekday newspaper, free local calls. Pet-friendly hotel. ... more   less 
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Also Known As:
Comfort Hotel Newmarket
Comfort Inn Newmarket, Ontario
Newmarket Comfort Inn

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