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“What a Bargain”

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Quality Inn Owen Sound
Ranked #10 of 10 Hotels in Owen Sound
Burlington, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“What a Bargain”
Reviewed November 8, 2011

For the incredibly low price of $150/night, yes you too can wait 2 hrs to check-in, have mold growth on your drywall, exerience the exhilaration of a broken showerhead, and uncover a disposable razor on the floor near your bed left over from the last occupants!!! They over-charged because of a hockey tourney in town. They wouldn't allow anyone to check in ahead of time (obviously, based on the left over razor on the floor and half-empty shampoo bottles in the shower, they were scrambling to get the rooms ready), the hotel is very dated, and don't stay here if you have any allergies to mold. Did I mention the constant hammering during the day while they had a construction crew working on the exterior facade?!?! Never again. Had my 9-yr old son stepped on the razor, my lawyer would have had a field day.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank razor_av
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
Burlington, Canada
1 review
Reviewed November 7, 2011

Jacked the price up for a hockey team - usually we get a group rate.
Would not allow early check in although rooms were available.
Staff threatened nine-year olds with calling the cops for playing mini-sticks ... And no, it was not after several polite requests not to play in the hall, it was 10 minutes after our arrival and handled in a rude and unprofessional way.
Staff was totally unequipped with handling any type of communication with guests. It was almost like they were looking for trouble. Even after issues were resolved, they caused things to escalate again.
Hotel was a dive!
There are other hotels in Owen Sound, stay anywhere but the Days Inn.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TourneyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Owen Sound hotels

Burlington, Ontario, Canada
2 reviews
Reviewed November 7, 2011

45 minutes of standing in line to check in. Only one person working to check people in when everyone was told to come back at 3pm. Hotel interior has not been upgraded for 20 years.
The entire hotel was booked with hockey teams in for a tournament besides the Welcome sign to the teams on entry staff was very unwelcoming.

Teams got charged a higher rate than patrons not part of a team.

Extra room reserved was taken away before arrival. No congregating in the halls.

Owen Sound Minor Hockey should let teams know that they should not book at this hotel.

Terrible experience and one I will not repeat.

Room Tip: choose another hotel
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luther8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 7, 2011

The staff working the front desk at the hotel was the worst our family has ever encountered. The check in was slow and disorganized, we arrived at 2:00, waited 2 hours to check in, when we got the key, and went to the room it hadn't been cleaned.
The hotel owener should be spening the remodeling budget on the inside of the hotel and not the outside of the hotel. The rooms are dated, carpets are torn and it was very unkept looking.
Once we had checked in and headed to the pool we found out the rates had been raised 40.00 per night because a hockey tournament was in town.

Room Tip: stay at the pinecrest motel for 66.00 per night
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ian h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
2 reviews
Reviewed November 7, 2011

Stayed at the Days Inn for a family function. Upon arrival was informed that there was a hockey tournament in town. There was some noise in the halls, but was dealt with in a timely manner.
Rooms were clean and as expected.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pancakes1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamieHeimbecker, General Manager at Quality Inn Owen Sound, responded to this review, November 22, 2011
Thank you for writing a review about our hotel, we appreciate it and are certainly glad that you enjoyed your stay. Customer Service is our priority and I'm glad it shows! We hope to have you stay with us on your next visit to Owen Sound.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2011

Horrible, horrible experience! Stinky and dirty. Hotel staff didn't have a clue what they were doing. They wouldn't allow us to check in when they said and told us to come back at another time. When we returned at that time, we were told to come back again an hour later. On our thrid attempt, over 25 people were in line to check in - brilliant! But I wish we didn't check in at all. Stay in the back seat of your car instead of in this dump.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrequentTraveller905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
7 reviews
Reviewed November 6, 2011

Not ready for large groups arriving as rooms not ready and no flexibilty for early check in. Dated and dirty..Evening front desk staff have no people skills! Jackup their prices for hockey teams. Any where else but there on next visit to Owen Sound.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iliketogolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Owen Sound

Property: Quality Inn Owen Sound
Address: 950 6th St E, Owen Sound, Ontario N4K 1H1, Canada (Formerly Days Inn Owen Sound)
Phone Number:
Location: Canada > Ontario > Grey County > Owen Sound
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 10 Hotels in Owen Sound
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Owen Sound 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
With the tranquil shores of Georgian Bay and Lake Huron beckoning, the Quality Inn(R) hotel in Owen Sound, ON gives you real value for your hard-earned money in an area teeming with natural beauty. Our pet-friendly Owen Sound hotel nestled at the base of the Niagara Escarpment will connect you to stunning waterfalls, several art galleries and great family outdoor activities in all four seasons, as well as attractions like: Georgian College Bayshore Community Centre Tom Thompson Art Gallery Bruce Regional Health Centre Julie McArthur Rec Centre Owen Sound hosts festivals and events throughout the year including the award-winning Festival of Northern Lights, Summerfolk and Salmon Spectacular Fishing Derby. Enjoy a meal at our very own Kincaid's restaurant-which is open for breakfast, lunch and dinner-or join your friends and family for a drink in our lounge. Our smoke-free Owen Sound hotel offers additional amenities like: Free WiFi Free parking Indoor salt water pool , whirlpool and saunas Business center Exercise room Invite your friends and family to your next event in our meeting room, which can hold up to 200 people for banquets, conferences and other important functions. Get your money's worth at the Quality Inn. Owen Sound hotels like ours help you relax and focus on the people and experiences you came for. ... more   less 
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Also Known As:
Days Inn Owen Sound Hotel Owen Sound
Owen Sound Days Inn
Quality Inn Owen Sound Ontario

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