I have stayed in 4 different hotels for one night only each time over the last 3 months. I have reviewed many hotels, most of which have been good to excellent. Unfortunately, this hotel didn't measure up this time. The rooms are very inconsistent in extras. We booked wanting a fridge in our room. Out of the three families staying overnight for a volleyball tournament, one room had a fridge and microwave, one room just had a fridge and our room had neither. We asked if we could have a room with a fridge and they refused to move us even though we were there early and most of the hotel guests hadn't checked in yet. Another area where it fell VERY short was at the continental breakfast. There were only 3- 2 person tables in the foyer. Even when it opened at 7 am the orange juice was out by 7:10am. The food kept running out as well. There was a huge line up, as the hotel was full. The hotel was totally unable to handle the amount of guests at breakfast. Why advertise a continental breakfast if the most you can fit in the area is 3 couples? Poor planning. The hotel also charged us twice for our room, in which we still need to settle up with them.
The room was properly cleaned however, so no worries there. But I would still book elsewhere next time we go to Owen Sound. The hotel would probably be fine if you went when it was 1/3 full, so if you go in low season you may find yourself ok with it.
- Official Description (provided by the hotel):
- The Comfort Inn provides warm hospitality, excellent customer service and clean comfortable rooms. We are conveniently located on the conjunction of four major highways 6-10-21 and 26. We have all the amenities you're looking for... Free Sunshine Breakfast, wireless internet, daily newspaper, local calls, and guest computer. Your Home Away From Home! ... more less
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- Also Known As:
- Comfort Inn Owen Sound Hotel Owen Sound
- Owen Sound Comfort Inn
- Comfort Inn Owen Sound Ontario