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Comfort Inn Owen Sound
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Reviews (182)
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All reviewsroom was cleancontinental breakfastthe breakfast arearestaurants and shoppingsenior rateexpress checkoutironing boardnew employeeundergoing renovationsin townground floor roommake your own wafflestoastonly negative thingmy spousepicnic tablesdecent place to stay
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Reviewed April 8, 2013

I thought this hotel might be a bit sketchy when I first walked in. It's old and definitley needs a face lift. But the room was clean and the bed comfortable. My only real complaint was the heater was not controlled very well. It was either hot or cold in the room.
Would I stay here again? Probably not.

  • Stayed: March 2013, traveled on business
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Thank MsBLuv2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this reviewResponded April 10, 2013

Thank you for your review of our hotel. This hotel is an older building yes but we are always undergoing updates to provide the guests with a better experience. Some recent updates include 32 inch flat screens in all rooms, 2 new patio areas with full size barbeques for guests to use free of charge and updated rooms. We are sorry you didn’t find the heater controls to your liking, all of the heaters are thermostat controlled it is possible the heater was either set wrong or malfunctioning in either case the front desk staff could have resolved the issue as our priority is your satisfaction.

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Reviewed April 8, 2013

Very clean place, very efficient, friendly, courteous and knowledgeable staff. Nicely situated. We were lucky that they were serving free snack when we checked in the afternoon. Very good breakfast selection.

  • Stayed: May 2012, traveled as a couple
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Thank TERRY E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this reviewResponded April 10, 2013

Thank you TERRY E for your review of the Owen Sound Comfort Inn. The staff at Comfort Inn is always glad to help out. We are happy to hear that you enjoyed our breakfast, it is one of the best continental breakfasts in town and we are currently looking forward to introducing our new hot breakfast in the near future. We look forward to seeing you on your next visit.

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Reviewed March 23, 2013

I was a little surprised that this hotel was as pricy as it is, given how generic it is. Lobby staff doesn't even have a corkscrew or wine glasses (yay! plastic cup!), toiletries are small, lighting is stark, breakfast is not very good. It's a shame: Owen Sound itself is so gorgeous. I wonder where the right place to stay there is.

Oh, and really: invest in digital thermostats, and get decent (i.e., quiet) HVAC systems. Sheesh.

  • Stayed: March 2013, traveled as a couple
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Thank melted_snowball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this reviewResponded April 10, 2013

Thank you for your review of our hotel. We apologize that your stay was not to your liking. We do have a cork screw for guests who wish to drink in their rooms it must have either been in use or not returned sorry for any inconvenience that caused you. Our breakfast in in the process of switching over to a hot Sunshine breakfast we invite you to try it out on your next stay.

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Reviewed March 17, 2013

We stayed March 14th & 15th, 2013. This hotel is not fancy, but we were okay with our experience.
When we arrived, I was a bit concerned because the front lobby is unimpressive to say the least. There were piles of folded sheets on the "breakfast" tables (it was late afternoon when we arrived) and the entrance windows were absolutely filthy.
Once we started down the hallway with our luggage, we discovered that there is no elevator & we had to lug our bags up the stairs. So if you are unable to do that, you may want to request a room on the ground floor.
The room however, was fine. The furniture is a bit outdated, but certainly adequate. The bed is a basic firm hotel bed. The bathroom was very clean and the tub & taps were gleaming. The carpets (both in the room & the hallways, especially edges) could have used a bit more attention, but to me, it's the cleanliness of the bed & the bathroom that are most important.
We had the continental breakfast in the front lobby on the first day of our stay & it was good. The baked items were nice & fresh and the coffee was okay. It's right next door to a Tim Horton's, so that may also be an option if you're fussy about your coffee.
One thing that may be of concern to some travellers is that the side door to the hotel which leads into the stairwell is not locked, even at night. So it's possible that anyone could come into the building unnoticed.
Also, it's a pet friendly hotel, so if allergies are an issue, this might be a consideration. On the other hand, if you're travelling with a dog, they have rooms with patio doors on the ground level which make it very easy to slip out of your room with them.
One thing we took advantage of, is that several restaurants in town gave a 10% off discount if you show your room key. Pretty awesome that the hotel arranged that for their guests!
Overall, we thought we got our money's worth & would likely stay here again.

  • Stayed: March 2013, traveled on business
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Thank snowdespisers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this reviewResponded April 10, 2013

Thank you for your kind and detailed review of Comfort Inn Owen Sound we appreciate all feedback as we use it as a useful tool to improve our overall service to guests. At certain times our front desk staff is required to help out with the laundry we assure you our tables are clean and only clean laundry is brought out. We are always willing to fulfill requests if the room is available had you mentioned your preference to ground floor we may have been able to switch your room. Thank you for mentioning our continental breakfast and keep in mind within the next few months we will be upgrading to a hot breakfast. The issue of the side door not locking had been brought up with our maintenance department a part needed to be ordered and it is now locking we do apologize for any feeling of insecurity you may have felt. We do look forward to seeing you on your next visit.

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Reviewed February 25, 2013

During my husbands stay at the hospital I checked in to the Comfort Inn to be greeted by a friendly, curtious front desk personal. The staff was very accommodating and compassionate. The rooms were clean and the continental breakfast was enjoyable. We would highly recommend this Inn in the future.

  • Stayed: February 2013, traveled with family
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2  Thank redsaturn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this reviewResponded March 3, 2013

Thank you for your extremely pleasant review of Comfort Inn. We are happy to hear our friendly staff was accommodating and helpful. We are glad you enjoyed the free breakfast. We look forward to seeing you stay again in the future be sure to visit when the warmer weather comes there is lots to do around town.

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