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“The Usual Amenities”

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Best Western Inn On The Bay
Ranked #1 of 10 Hotels in Owen Sound
Certificate of Excellence
GreenLeadersSilver level
Lethbridge, Canada
Level 6 Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“The Usual Amenities”
Reviewed September 2, 2013

Our two nights here were pleasant. The room had the usual amenities and was quiet and comfortable. The staff was courteous and helpful. The complementary breakfast was typical of hotels of this ilk: cold French toast and cereal, hard boiled eggs, fruit salad, toast, muffins and pastries, etc. Excellent coffee.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Hunter9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Best Western Inn On The Bay, responded to this review, September 8, 2013
Hi Hunter9,

It is great that you could enjoy a peaceful two night stay in our hotel. It is very busy this time of year and we do our best to keep the peaceful quiet atmosphere that we are so well known for.

Our breakfast program does offer all of the basics on the continental buffet as a complimentary amenity for all guests staying in the hotel. Guests also have the option of ordering from a full breakfast menu and having breakfast made the way they prefer. It does come at a cost after discount with your breakfast voucher, but it is well worth it.

Thank you for providing feedback on your experience in our hotel. I hope you will return in the future when travelling this way.
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499 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Owen Sound, Canada
1 review
Reviewed September 1, 2013

Our family has a very enjoyable stay at this hotel. The kids can play the balls in the green pasture while the adults can enjoy the beautiful sunset by the bay. The playground in the nearby community center is also a great place for the kids. The restaurant's food was great with very reasonable price.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Derek C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Best Western Inn On The Bay, responded to this review, September 8, 2013
Hi Derek C,

It is great to see another family that enjoyed their experience at this hotel. Although we do not have a full size swimming pool, we do have plenty of property for kids to play games and the playground you mentioned is just steps away. I hope that your family was also able to enjoy the whirlpool as it is a nice area to relax as a group.

Thank you for taking the time to write about your experiences here. I hope that you will return again in the future to enjoy our peaceful little city.
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Toronto
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 29, 2013

Hotel was clean. Rooms were spacious so 4 of us could fit comfortably. Oversized spa that looked a swimming pool in the pictures was a nice addition even thou did not provide much room for kids to play.

Breakfast was decent but having it on the patio overlooking the lake made it so much better.

Nice stroll in the evening along the bay as well.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TaniaBToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Best Western Inn On The Bay, responded to this review, September 8, 2013
Hi TaniaBToronto,

I am glad that you and your family could enjoy your stay here this summer. It is true that our whirlpool can be deceiving through pictures and we have changed it many times to help change this misconception without much luck. Although it is small, the whirlpool and hot tub are in a prime location to enjoy the best views over Georgian Bay. I am glad that helps to make up for its size. We are very fortunate to have such a beautiful location.

Thank you for your feedback.
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West Hartford, Connecticut
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 24, 2013

My wife and I spent a three-day weekend at the Best Western Inn on the Bay in Owen Sound. The stay was non-problematic, but this place is overpriced for what it offers. I would expect to pay about $125-130/night for the level of service and quality this hotel offers. My rate with the Choice Hotels senior discount was $161 per night for Friday and Saturday, and $151 for Sunday. Rooms are smallish -- we would have been tripping over each other if we had kids in the room. Housekeeping is not the best. We came back to our room on Saturday night to discover that although the bathroom had been cleaned, some of the used towels had not been replaced. The bed wasn't made either. There's nothing special about this place and if you are considering a stay here because of its nearness to the water, take note that access to the water is limited to a tiny "beach" adjacent to the hotel where a few truckloads of sand have been dumped and graded. Complimentary breakfast is the usual muffin and toast fare, but your breakfast voucher will get you $3 off a full hot breakfast at the inn's restaurant if that's what you prefer. I've stayed in a few Owen Sound hotels and this place is certainly better than the Comfort Inn on Hwy 6 on the east side of town, but it's nothing special or exceptional.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Thirdshf1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Best Western Inn On The Bay, responded to this review, August 29, 2013
Hi Thirdshf1,

Thank you for taking the time to write such a detailed review on your experience at this hotel. I would like to apologize for the room cleaning services you received during your stay at our property. This is certainly not our standard and I will be following up to see why your room was not fully cleaned during your stay. It is completely unacceptable to have this happen and I am embarrassed.

This hotel is located right on the shores of Georgian Bay and while there is a small beach beside the hotel, the main beach in Owen Sound is across the bay which is about a 5 minute drive. We are also the closest hotel to Sauble beach which has been labelled one of the best Beaches in Ontario. Our front desk staff should have made you aware of these options and I apologize if they did not.

Our standard rooms can seem small when they have two queen beds, a set of chairs, table, fridge, dresser and television in the room. These rooms are designed to have the maximum amenities given the space allowed. We do offer a large variety of rooms which can include spaces of over 750 square feet. It may have been a completely different experience for you if you had the type of room that suited your needs better. I hope that you would consider returning in the future so we could provide you with the experience you deserve. Our rates also begin to decline as the fall and winter seasons approach. This process starts with September and changes again in October which is when the fall colours are in full bloom.

Thank you again for your review.
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Sarnia, Canada
Level 5 Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 18, 2013

We were travelling up to a friends cottage on St. Joseph's Island and decided to travel the Canadian way rather than going the American. A first my wife tried to get accommodations in Tobermory as we wanted to be tourists and take the ferry across to Manitoulin Island on the second day of travel. She found that all motels were full, so she tried Owen Sound and found this Best Western Inn On The Bay. Other than all the road construction on highway 21, the trip was nice. We arrived at the motel at 3:30 and our room wasn't ready yet, so we decided to go to the lounge (Bishops Landing) and have a drink and some food. The waitress (forgot her name) was nice and friendly. She was helpful with the menu and suggestions. The food was excellent, hot and service was quick. The room was quite nice with a view of the bay ( which my wife parked herself and watched the boats come and go in the bay. We were on the fourth floor which was a secure floor. the only way to get onto the floor is with your room card. Nice feature and was totally unexpected. We would highly recommend this Motel.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank riccobee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Best Western Inn On The Bay, responded to this review, August 29, 2013
Hi riccobee,

I am glad that you decided to take the Canadian route to your destination. I find American travellers are often shocked at how much is offered in small cities on the northern side of the border.

The number one comment that we receive from leisure travellers is how much they enjoy the view of the water from our location. We have the Owen Sound Salmon Spectacular fishing derby taking place this week and just finished with the tall ships weekend here in Owen Sound. There is never any shortage of activity in our harbour and guests can watch from their room, in the restaurant or even from the whirlpool and spa area. With the hotel being located just feet from the shoreline, it is easy to enjoy the beauty that Georgian Bay has to offer.

I hope that this experience will have you consider taking the Canadian route again in the future. Thank you for taking the time to provide this fantastic review.
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Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 15, 2013

We travel to Owen Sound quite a bit but have never stayed at this hotel...but boy I wish we had! What a beautiful hotel and the surroundings are lovely, right along the lake. The rooms are clean, the beds very comfortable. It has a dresser, desk, cabinet with fridge and coffee maker, table and chairs, full length mirror, closet with iron & ironing board. The bathroom is clean and modern. The hotel has a lovely restaurant with a patio. It offers free continental breakfast or you can have a hot breakfast that is served to your table. It has a very small spa with whirlpool & sauna. It has a beautiful view of the lake. The fitness room is on the other side, very small with elliptical machine & weights. Friendly staff and I would definitely stay here again!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Exploretheworld11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Best Western Inn On The Bay, responded to this review, August 29, 2013
Hi Exploretheworld11,

I am honestly shocked by how well you describe this hotel and what it has to offer! Your profile suggests that you do a lot of travelling which adds a lot of credibility to your review. I wouldn't be shocked if you were involved in writing professional reviews somehow.

I would like to thank you for writing such a wonderful and descriptive review for our hotel. We have a lot to be proud of here at Best Western Inn on the Bay and I am glad you share our views. We shall look forward to your return in the future.

Thank you again!
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Burlington, Canada
1 review
Reviewed August 12, 2013

Excellent hotel that is very clean; restaurant has a great view and is named after a Canadian war hero. Nice hot tubs and there is a bike path. There is lots to do in the area and the drive to Sauble Beach is only a half hour.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Best Western Inn On The Bay, responded to this review, August 29, 2013
Hi Barry S,

Thank you for taking the time to write such a wonderful review. It is true that we have a beautiful location and I am glad you had the opportunity to enjoy it. We are the closest hotel to Sauble Beach which is one of the best beaches in all of Ontario. Did you know that it has one of the top ten best rated sun sets in Canada? We are truly fortunate to be in such a unique area.

Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn On The Bay

Property: Best Western Inn On The Bay
Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada (Formerly BEST WESTERN Inn On The Bay)
Phone Number:
Location: Canada > Ontario > Grey County > Owen Sound
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Owen Sound
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Inn On The Bay 2.5*
Number of rooms: 100
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Also Known As:
Best Western Inn On The Bay Hotel Owen Sound
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
Best Western Inn On The Bay Owen Sound, Ontario

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