I'm a 19 year old with my friend went around all the motel's and hotel's to find a good place to stay because we had lot's of time. Colonial Inn was our last stop. we were finally happy for a good rate. Firstly, at check in the lady at the desk asks if we are here to party? We said no, we just need a cheap place to stay. I had a lodging card with me which she tried to put through and it wouldn't work, I then went outside to call the lodging card to see what happened, didn't have time to finish my conversation with them, the desk lady came outside and told us to leave the room had just been rented... shortly thereafter, we found out that the room wasn't rented, she just didn't want us there. The reason for my review is to let everyone know that customer service at this hotel was horrible and unacceptable!
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- Also Known As:
- Knights Inn Pembroke Ontario