I booked two nights at the "best" western and didn't stay the night. there was one young woman working the front desk and although it was not her fault check-in took waaay too long. the lobby reeked of chlorine and the entire hotel was out of the 1800's. Room key didn't work, the basement stunk of mould (obvious water damage), no elevator to the basement rooms...the list goes on. the gym was great and the parking lot had been recently done. the one surprising thing was that within the hour i was there i could tell that the staff genuinely cared, housekeepers were great and the front desk did the best they could. would not recommend going there. they need a serious wake-up call.
- Official Description (provided by the hotel):
- The Ottawa Valley’s largest "All Indoor Recreational Hotel" and Conference Centre….with controlled & monitored indoor corridors, indoor tropical pool with whirlpool, 6000 Sq. Ft. Fitness Centre (free to hotel guests), dining and lounge, huge fireplace Lobby, and Conference Centre for 400 persons – all under one roof. The modern guest rooms are bright & spacious with most comfortable seating and beds, with many extra amenities including 32” LCD TVs. Room types include Leisure, Poolside, Fireplace, Executive suites, and full one bedroom suite. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Pembroke Inn & Conference Centre Ontario
- Pembroke Best Western