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“Awful service at Tim's in Richmond Hill”
Review of Tim Hortons

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Tim Hortons
Ranked #8 of 9 Bakeries in Richmond Hill
Restaurant details
Reviewed May 12, 2013

When we arrived at the Tim Horton's at 9206 Leslie St. in Richmond Hill there was one person behind the counter. We stood there for the longest time and she never looked up once as we were discussing our order. We were standing at the cash trying to get her attention. Then, a man walked in and she looked up and went directly to the second cash walking past us and directly to him and started serving him.

First of all, he was rude for not acknowledging we were there first, however, when I said something about them not having a first come first serve at that location, the older woman behind the counter just looked at me and continued serving him.

My fiance then asked for a fruit explosion muffin and we ordered two hot chocolates to go. When we got back to our hotel, he bit into the muffin and there was absolutely no fruit filling inside. It was incredibly dry and tasteless. We were too tired to return and complain.

We've been to our fair share of Tim's over the years, this was one of the worst in service (and quality of product) we've come across.

Thank Sylvia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3 - 7 of 16 reviews

Reviewed April 8, 2013

on of the best and most organiyze coffe shop with very friendly stuff .they know what exacty you want..love this place.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Faye E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2013

It is one of the good Tim hortons spots but they need to make the chairs movable and not attached to the floor anymore! ....staff are usually nice !

Thank Karim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Always the same high quality of eats and drinks. I love Tim Horton's Coffee! Usually a take out for me although I have eaten in and the quality is always the same.

Thank mikan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

Great service, great coffee and wonderful muffins. Also had a great breakfast bagel that was very good. Will be back.

Thank Phil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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